WESTERN STAR 4700
View complaints and recalls by year, or see all recent reports below.
WESTERN STAR 4700 Summary
23
Model Years
4
Total Complaints
122
Total Recalls
2002 - 2024
Year Range
Select Year
Recent Recalls
2023 WESTERN STAR 4700
306 vehicles affected
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Risk: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
2022 WESTERN STAR 4700
266 vehicles affected
ELECTRONIC STABILITY CONTROL (ESC)
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk: Understeering during a J-turn may increase the risk of a crash.
2022 WESTERN STAR 4700
3 vehicles affected
SEAT BELTS:CRITICAL FASTENERS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Western Star 4900 and 4700 vehicles. The seat belts may not be secured properly.
Risk: Improperly secured seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
2020 WESTERN STAR 4700
49 vehicles affected
WHEELS:RIM
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Risk: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
2023 WESTERN STAR 4700
36 vehicles affected
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Risk: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
2021 WESTERN STAR 4700
133 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
Risk: The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
2017 WESTERN STAR 4700
6100 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
2022 WESTERN STAR 4700
8482 vehicles affected
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
2022 WESTERN STAR 4700
12470 vehicles affected
STEERING:CRITICAL FASTENERS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Risk: A fractured bolt may cause a loss of steering, increasing the risk of a crash.
2014 WESTERN STAR 4700
307 vehicles affected
TIRES
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Risk: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Recent Complaints
2024 WESTERN STAR 4700
ID: 2116791ELECTRICAL SYSTEM
The contact owns a 2024 Western Star 4700. The contact received notification of NHTSA Campaign Number: 25V326000 (Electrical System); however, the part to do the repair was unavailable. The dealer was contacted and informed the contact that the recall parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was unknown.
2020 WESTERN STAR 4700
ID: 2061123STEERING
Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is common.
2020 WESTERN STAR 4700
ID: 2061122ENGINE
Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is common.
2020 WESTERN STAR 4700
ID: 2061121ELECTRICAL SYSTEM
Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is common.