2019 WESTERN STAR 4700 Complaints and Recall Information
The 2019 WESTERN STAR 4700 has 0 complaints and 22 recalls filed with NHTSA. Owners most frequently report issues related to various safety and mechanical components as identified through multiple recalls affecting systems such as electrical, braking, suspension, and powertrain.
Twenty-two recalls affect this truck model. The recalls cover defects in electrical wiring, braking systems, suspension components, clutch assemblies, tires, and fuel systems, among others. These recall campaigns address risks like fire, loss of vehicle control, engine stalls, unintended vehicle movement, and tire failures.
- Odometer mislabeling. Recall 19V171000 affects 361 trucks where the odometer displays kilometers but is labeled as miles, potentially causing driver confusion and incorrect speed assumptions. Dealers replace the speedometer at no cost.
- Electrical arc risk. Recalls 18V191000 and 21V882000 cover 7,128 and 6,100 trucks respectively with power studs that may contact the bulkhead, causing electrical arcing and fire risk. Dealers inspect and replace studs or provide remedies free of charge.
- Undersized wiring. Recalls 21V206000 and 20V281000 affect 5,111 and 2,987 trucks where certain ground harness wires are undersized, risking melted connectors and engine stalls. Dealers replace the ground harness at no cost.
- Tire and rim noncompliance. Recall 21V896000 affects 307 trucks equipped with tires and rims not approved or rated correctly, posing performance and crash risks. Dealers inspect and replace tires and rims as needed.
- Clutch assembly failures. Recalls 20V642000 and 18V903000 covering 4,329 and 6,795 trucks address potential internal clutch component failures that could cause unintended vehicle movement. Dealers update software and replace or repair components for free.
- Brake caliper mounting bolts. Recalls 18V353000, 18V703000, and 20V127000 impact thousands of trucks with brake caliper mounting bolts that may be insufficiently tightened, reducing brake effectiveness. Dealers inspect and tighten bolts as necessary at no charge.
- Loose steering and tie rod bolts. Recall 18V913000 involving 501 trucks addresses loose steering and tie rod arm bolts that may detach, causing loss of vehicle control. Dealers inspect and tighten or replace bolts free of charge.
- Fuel rail sealing washers. Recall 21V326000 affects 9,662 trucks with sealing washers that may not seat properly, causing fuel leaks and fire risks. Dealers replace fuel rails and lines without charge.
- Tire sidewall defects. Recall 18V641000 affects 201 trucks with specific Bridgestone tires where exposed steel cords could cause rapid air loss. Dealers inspect and replace tires as necessary free of charge.
The 2019 WESTERN STAR 4700’s recall history includes multiple safety-related defects that could cause serious risks such as fire, crash due to loss of braking or steering control, and unintended movement. Owners dealing with repeated repairs or unresolved recall issues may want to explore their rights under state lemon laws.
2019 WESTERN STAR 4700 Summary
2019
Model Year
0
Total Complaints
14
Total Recalls
60342
Vehicles Affected
Recalls
2019 WESTERN STAR 4700
6100 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
2019 WESTERN STAR 4700
307 vehicles affected
TIRES
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Risk: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
2019 WESTERN STAR 4700
9662 vehicles affected
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
2019 WESTERN STAR 4700
5111 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.
Risk: Damage to the ground harness may cause an engine stall, increasing the risk of a crash.
2019 WESTERN STAR 4700
4329 vehicles affected
POWER TRAIN:CLUTCH ASSEMBLY
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.
Risk: Unintended vehicle movement van increase the risk of a crash.
2019 WESTERN STAR 4700
2585 vehicles affected
SERVICE BRAKES, AIR:DISC:CALIPER
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
2019 WESTERN STAR 4700
2987 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
Risk: An engine stall may increase the risk of a crash.
2019 WESTERN STAR 4700
361 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Western Star 4700 and 4900 trucks. The vehicles are accumulating distance in kilometers, but the odometer display is labeled as being miles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk: The odometer failing to register the correct distance travelled could cause driver confusion, as well as possible incorrect assumptions about driver speed. An incorrect speed assumption may increase the risk of crash.
2019 WESTERN STAR 4700
501 vehicles affected
STEERING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Risk: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
2019 WESTERN STAR 4700
5534 vehicles affected
SERVICE BRAKES, AIR:DISC:CALIPER
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
2019 WESTERN STAR 4700
6795 vehicles affected
POWER TRAIN:CLUTCH ASSEMBLY
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Risk: Unintended vehicle movement can increase the risk of a crash.
2019 WESTERN STAR 4700
201 vehicles affected
TIRES:SIDEWALL
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, 122SD and Business Class M2 trucks and Western Star 4700 and 4900 trucks, equipped with certain Bridgestone M854 tires with date codes 2418-2518, Bridgestone M860A tires with date code 2518, and Bridgestone M864 tires with date codes 2318-2418, all of size 425/65R22.5. The sidewall steel body cords may be exposed, which can cause unexpected, rapid air loss during use.
Risk: Rapid air loss can increase the risk of a crash.
2019 WESTERN STAR 4700
8741 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
2019 WESTERN STAR 4700
7128 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
Complaints
No complaints found.