VOLKSWAGEN TIGUAN

STEERING:LINKAGES:TIE ROD ASSEMBLY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. A tie rod bolt on the rear axle assembly may be loose, which can lead to a loss of vehicle control.

Risk: A loss of vehicle control increases the risk of a crash.

BACK OVER PREVENTION:SOFTWARE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Risk: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.

SEATS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

Risk: The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan vehicles. The nut that secures the brake pipe near the right-front wheel well may be loose.

Risk: A loose brake pipe nut may allow brake fluid to leak, extending the distance required to stop and increasing the risk of a crash.

STRUCTURE:BODY:ROOF AND PILLARS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.

Risk: The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

UNKNOWN OR OTHER

APPLE CARPLAY AND ANDROID AUTO DISCONNECTS AT MULTIPLE LOCATIONS WHILE DRIVING. IT IS DUE TO WIFI TURNING OFF AUTOMATICALLY. AND VEHICLE IS BEEN TO DEALERSHIP 3 times. BUT NO RESOLUTION. WIFI TURNS OFF ITSELF AND CARPLAY OR NAVIGATION IS INTERRUPTED. EVERY-TIME THIS HAPPENS AND CAR NEEDS TO BE PULL OVER AND HARD RESET THE INFOTAINMENT SYSTEM TO GET THE WIFI BACK ONLINE. IT STARTED JUST AFTER TWO MONTHS OF PURCHASE.

ELECTRICAL SYSTEM

APPLE CARPLAY AND ANDROID AUTO DISCONNECTS AT MULTIPLE LOCATIONS WHILE DRIVING. IT IS DUE TO WIFI TURNING OFF AUTOMATICALLY. AND VEHICLE IS BEEN TO DEALERSHIP 3 times. BUT NO RESOLUTION. WIFI TURNS OFF ITSELF AND CARPLAY OR NAVIGATION IS INTERRUPTED. EVERY-TIME THIS HAPPENS AND CAR NEEDS TO BE PULL OVER AND HARD RESET THE INFOTAINMENT SYSTEM TO GET THE WIFI BACK ONLINE. IT STARTED JUST AFTER TWO MONTHS OF PURCHASE.

ENGINE AND ENGINE COOLING

The contact owns a 2024 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated, though the vehicle had previously been serviced within 1,600 miles. The vehicle was taken to an independent mechanic, who informed the contact that the engine had consumed four quarts of oil within 1,600 miles. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was not repaired. The vehicle was taken to the dealer, who was unable to corroborate the independent mechanic's determination, instead finding that the vehicle was functioning normally. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,800.

ENGINE

My vehicle has a known manufacturing defect issue that has already been addressed in a Volkswagen Technical Service Bulletin (TSB) which results in an oil consumption issue with 2022 and 2023 Volkswagen Tiguan models. Vehicle problem was confirmed and repaired once by dealership however same oil consumption issue has happened again that was confirmed by dealership. Dealership presently is unable to repair because necessary replacement parts are unavailable at this time.

ELECTRICAL SYSTEM

When it’s hot outside I get a warning about the starting system then all the electronics shut off including all dash, radio, and exterior lights

UNKNOWN OR OTHER

Overhead console fell out of ceiling. Hanging by wires. This poses a danger especially when it falls during driving. It is a known vw issue. The plastic tabs at each of the 4 mounting points of the panel had cracked, and snapped causing the entire panel to fall down, dangling by the wires. Whether the mounting points failed due to heat or whether it was the mounting screws being over-tightened causing the plastic to crack is indeterminable, but it failed at each of the 4 mounting screw points.

ENGINE

Exceeding manufacturer recommended oil consumption. Car emits white smok out of the exhaust upon start up. The vehicle has been in the shop three times for this problem. The first time valve seals were replaced. The second time the oil pressure regulator was replaced the third time the recommended fix is to replace the engine head however they are nationally on backorder for months now so the fix has yet to be applied. Personal research has resulted in numerous Facebook groups and reddit post of customers with the exact same story.

UNKNOWN OR OTHER

When placing the vehicle on reverse the rear back up camera screen goes dark, preventing to see anything when backing up. I’ve cleaned the back up camera and there is nothing obstructing the lens.

ENGINE

Upon starting my 2021 Volkswagen Tiguan, the vehicle immediately went into "limp" mode and the check engine light and EPC light came on. The vehicle would not drive over 18 mph. The car was towed to a close by Volkswagen dealership and checked for codes using a multipoint inspection. The report came back with a throttle body issue (Multipoint inspection report attached). The throttle body was replaced and the vehicle was taken for a 15 mile test drive. During the drive, the same problem occurred. After the drive, 34 codes were found in VWs report. I have also attached the report to this complaint. The technicians at the VW dealership didn't understand the problem, so they opened up communication with Volkswagen in Germany. The Volkswagen engineer advised the dealership to replace the wire harness. After the wire harness was replaced, the car has no more issue (although it has only been 5 days since), which cost $2314.54 in total. There is a class action lawsuit in the state of New Jersey (Case [XXX]) against Volkswagen Group of America that states "VW is aware of concerns involving faulty wire harnesses"... affecting 2019-2022 Volkswagen Atlas, Golf, Jetta, TIGUAN, and Taos. Thank God that this happened to my vehicle with the car was at rest and not traveling at a high rate of speed that could have been fatal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)