2025 VOLKSWAGEN TIGUAN

UNKNOWN OR OTHER

When placing the vehicle on reverse the rear back up camera screen goes dark, preventing to see anything when backing up. I’ve cleaned the back up camera and there is nothing obstructing the lens.

UNKNOWN OR OTHER

My wife purchased herself a new 2025 Volkswagen Tiguen on June 20, 2025. On July 20, 2025 she hit a deer. The car sustained significant front end damage. Being that we live 45 minutes from the dealership we brought it to our local body shop, Petrella Bros. The damage total was over $13,000.00. Petrella Bros. has been trying to get new parts for this vehicle for almost a month and has been told that Volkswagen has not made extra parts for their new cars yet. Today I personally spent an hour on the phone with the dealership as well as over 3 hours with Volkswagen corporate who both also told me they cannot currently get the parts and have no idea when they would be available. Our body shop expressed that when a new model comes out the manufacturer is obligated to have a surplus of replacement parts on hand for this very reason. On top of all this our insurance company has done their due diligence and gave us a rental car as well as extended it but after 7 more days we will need to pay out of pocket. Also my wife is making a fairly large monthly payment and still paying insurance for an Toyota Corolla rental car. It's disheartening when the dealership and manufacturer cannot stand behind their product.

UNKNOWN OR OTHER

Sunroofs suddenly exploding

FUEL/PROPULSION SYSTEM

I purchased Tiguan SE on July 2, 2025 and 6 days later with about 200 miles on vehicle, check engine light appeared with message ‘fuel system error.’ I was very disappointed that such a new vehicle reported an error on a critical system. Dealership had trouble identifying source of light and advice of VW technical advice was advised to replace entire fuel tank. This clearly sounds like a manufacture defect and I would like to know if other Tiguan owners have experienced similar issues. Given that VW has a history of defrauding consumers over diesel fuel systems, could this be another fuel problem. So far, upon contacting manufacturer they have brushed aside concerns stating it’s covered warranty and not acknowledging diminution of value that such an early defect could have on the resale/economic value of this car.

STRUCTURE:BODY

To whom it may concern: I wish to report what a believe is a defect in the new Tiguan which is causing the engine to overheat. The check engine light came on the day after we purchased the vehicle. This was due to a part of the lower shutter in the front of the car breaking off, which prohibited the shutter from opening and shutting. It could not cool the engine and thus the engine started to overheat. We are not entirely sure what caused the piece to break, the mechanic said it was likely a rock. We did not get into an accident and in fact had only driven the car once. So I wanted to make this report in case someone else had a similar issue as if this piece is prone to breaking, it could potentially cause other more serious issues.