2022 VOLKSWAGEN TIGUAN

BACK OVER PREVENTION:SOFTWARE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

ENGINE

My vehicle has a known manufacturing defect issue that has already been addressed in a Volkswagen Technical Service Bulletin (TSB) which results in an oil consumption issue with 2022 and 2023 Volkswagen Tiguan models. Vehicle problem was confirmed and repaired once by dealership however same oil consumption issue has happened again that was confirmed by dealership. Dealership presently is unable to repair because necessary replacement parts are unavailable at this time.

FUEL/PROPULSION SYSTEM

This stalling issue has occurred three times so far, most recently on [XXX], while exiting [XXX] . Each time, the stall happens when I attempt to accelerate after coming to a complete stop in traffic, at a light, or at a stop sign. When it occurs, the vehicle will not move forward, and multiple rapid warning messages appear on the dashboard. The only way to recover is to shift into Park, power the car off, and then restart the engine. After restarting, the vehicle will usually operate normally, allowing me to continue driving. I brought to VW Dealership Pasadena -- they have been unable to diagnose the cause of stalling! Text from Dealership below! This happened exiting the freeway this is very dangerous. +1 (818) 293-1855: we cleared all codes and going to give the car back to you for now-the recall adhesive needs to cure till end of the day-pick up at 4pm --Ron Hancock Volkswagen Pasadena +1 (818) 293-1855: NO-will have a plan of action and we can discuss --Ron Hancock Volkswagen Pasadena INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

This stalling issue has occurred three times so far, most recently on [XXX], while exiting [XXX] . Each time, the stall happens when I attempt to accelerate after coming to a complete stop in traffic, at a light, or at a stop sign. When it occurs, the vehicle will not move forward, and multiple rapid warning messages appear on the dashboard. The only way to recover is to shift into Park, power the car off, and then restart the engine. After restarting, the vehicle will usually operate normally, allowing me to continue driving. I brought to VW Dealership Pasadena -- they have been unable to diagnose the cause of stalling! Text from Dealership below! This happened exiting the freeway this is very dangerous. +1 (818) 293-1855: we cleared all codes and going to give the car back to you for now-the recall adhesive needs to cure till end of the day-pick up at 4pm --Ron Hancock Volkswagen Pasadena +1 (818) 293-1855: NO-will have a plan of action and we can discuss --Ron Hancock Volkswagen Pasadena INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

This stalling issue has occurred three times so far, most recently on [XXX], while exiting [XXX] . Each time, the stall happens when I attempt to accelerate after coming to a complete stop in traffic, at a light, or at a stop sign. When it occurs, the vehicle will not move forward, and multiple rapid warning messages appear on the dashboard. The only way to recover is to shift into Park, power the car off, and then restart the engine. After restarting, the vehicle will usually operate normally, allowing me to continue driving. I brought to VW Dealership Pasadena -- they have been unable to diagnose the cause of stalling! Text from Dealership below! This happened exiting the freeway this is very dangerous. +1 (818) 293-1855: we cleared all codes and going to give the car back to you for now-the recall adhesive needs to cure till end of the day-pick up at 4pm --Ron Hancock Volkswagen Pasadena +1 (818) 293-1855: NO-will have a plan of action and we can discuss --Ron Hancock Volkswagen Pasadena INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The car was in the cruise control with auto mode and it just veered to the left from a car in front and crashed into the median and totaled the car.

VEHICLE SPEED CONTROL

The car was in the cruise control with auto mode and it just veered to the left from a car in front and crashed into the median and totaled the car.

SERVICE BRAKES

The car was in the cruise control with auto mode and it just veered to the left from a car in front and crashed into the median and totaled the car.

UNKNOWN OR OTHER

I have had several incidents where the forward collision activated for no reason. I didn’t keep track of dates because I did t realize I would need to. Then I began having other issues: Incident 1 June 7, 2025: i was driving down the road and lost all power. Car wouldn’t start back up. Got a jumpstart and didn’t have any issues like that after that for two months. Issue 2: July 3, 2025: Infotainment center went completely black. Callled dealership and they told me it wasn’t under warranty. July 11, 2025: backup camera came on in reverse. August 3, 2025: backup camera came on while in reverse. August 15. 2025: backup camera came on in reverse. August 27, 2025: went to start car for in morning and it start, just made strange sounds along with clicking. Put on battery charger for 20 minutes, started it and let run for a few minutes. It was fine after that. August 27, 2025: displayed the welcome to Volkswagen three times today. Backup camera came on. August 28, 2025: sitting in my car without power on and the welcome to Volkswagen displayed on infotainment screen.

FORWARD COLLISION AVOIDANCE: WARNINGS

I have had several incidents where the forward collision activated for no reason. I didn’t keep track of dates because I did t realize I would need to. Then I began having other issues: Incident 1 June 7, 2025: i was driving down the road and lost all power. Car wouldn’t start back up. Got a jumpstart and didn’t have any issues like that after that for two months. Issue 2: July 3, 2025: Infotainment center went completely black. Callled dealership and they told me it wasn’t under warranty. July 11, 2025: backup camera came on in reverse. August 3, 2025: backup camera came on while in reverse. August 15. 2025: backup camera came on in reverse. August 27, 2025: went to start car for in morning and it start, just made strange sounds along with clicking. Put on battery charger for 20 minutes, started it and let run for a few minutes. It was fine after that. August 27, 2025: displayed the welcome to Volkswagen three times today. Backup camera came on. August 28, 2025: sitting in my car without power on and the welcome to Volkswagen displayed on infotainment screen.

ELECTRICAL SYSTEM

I have had several incidents where the forward collision activated for no reason. I didn’t keep track of dates because I did t realize I would need to. Then I began having other issues: Incident 1 June 7, 2025: i was driving down the road and lost all power. Car wouldn’t start back up. Got a jumpstart and didn’t have any issues like that after that for two months. Issue 2: July 3, 2025: Infotainment center went completely black. Callled dealership and they told me it wasn’t under warranty. July 11, 2025: backup camera came on in reverse. August 3, 2025: backup camera came on while in reverse. August 15. 2025: backup camera came on in reverse. August 27, 2025: went to start car for in morning and it start, just made strange sounds along with clicking. Put on battery charger for 20 minutes, started it and let run for a few minutes. It was fine after that. August 27, 2025: displayed the welcome to Volkswagen three times today. Backup camera came on. August 28, 2025: sitting in my car without power on and the welcome to Volkswagen displayed on infotainment screen.

FUEL/PROPULSION SYSTEM

VW Tiguan lost significant acceleration while driving on the highway. Vehicle check engine light came on. Felt like vehicle was going to stall and decelerated to a below highway required speed. Vehicle was inspected by a VW authorized service center and . Verified GFF found DTC's P0431, P04F0, P24D6, and P2101 were in fault mode. Significant oil leak also occurred. Failed component was crankcase pressure regulator and lower oil pan and gasket (due to increased pressure from failed PCV valve.) This was of great concern as the deceleration was significant while on the highway which could cause potential life threatening accidents.

ENGINE

VW Tiguan lost significant acceleration while driving on the highway. Vehicle check engine light came on. Felt like vehicle was going to stall and decelerated to a below highway required speed. Vehicle was inspected by a VW authorized service center and . Verified GFF found DTC's P0431, P04F0, P24D6, and P2101 were in fault mode. Significant oil leak also occurred. Failed component was crankcase pressure regulator and lower oil pan and gasket (due to increased pressure from failed PCV valve.) This was of great concern as the deceleration was significant while on the highway which could cause potential life threatening accidents.

UNKNOWN OR OTHER

- The sunroof control panel has gradually peeled away from the foam on the roof of the car and is now dangling. It’s distracting and unsafe while driving. This is clearly a defect and safety hazard as it’s fallen while I’m driving and hit me in the head. It’s blocking the rear view mirror from full visibility. - Aside from it hitting me in the head as it’s fallen from the roof, it’s blocking by the rear view mirror entirely and blocking partial view out the windshield. I have had to use one hand to hold it up in place while driving. Multiple different kinds of tape have failed to hold it up and it continues to fall. - There are multiple posts and discussions in the Tiguan owner community that this is a known issue and has happened to many Tiguans. - It was briefly observed by a dealership but I was there for a much larger issue and they said they’d have to replace the entire panel. We did not do a full inspection or price quote at that time. I did reach out to VW corporate with photos and a description of the issue and they refused to help. - There were no warnings as this was not electrical or mechanical. The panel just peeled away from the ceiling and came apart at the seams. According to some research, perhaps heat can cause this defect to happen.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2022 Volkswagen Tiguan. The contact stated that after an oil change, additional oil needed to be added to the engine. The oil light was illuminated. The contact stated that when the brake pedal was depressed, the vehicle was slow to respond. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was eventually diagnosed, and determined that the oil was leaking into the valve. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the vehicle began to smoke and then stalled. The brake lines were flushed. The contact had an altercation with the dealer and was banned from the location. The manufacturer was contacted, and opened a case, but declined a buyback. There was no additional communication. The failure mileage was approximately 10,000.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Volkswagen Tiguan. The contact stated that after an oil change, additional oil needed to be added to the engine. The oil light was illuminated. The contact stated that when the brake pedal was depressed, the vehicle was slow to respond. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was eventually diagnosed, and determined that the oil was leaking into the valve. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the vehicle began to smoke and then stalled. The brake lines were flushed. The contact had an altercation with the dealer and was banned from the location. The manufacturer was contacted, and opened a case, but declined a buyback. There was no additional communication. The failure mileage was approximately 10,000.

ELECTRICAL SYSTEM

I had unlocked the doors with the botton on the door handle with my key in my purse. I was putting my kids in the car and put the key in the car. I closed all of the doors with the key in the car and it automatically locked with the car off in the summer heat. Luckily my oldest was able to unlock the car from the inside. My other child is 2 and wouldn’t have been able to do it.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle was experiencing excessive oil consumption, which required the contact to add oil to the vehicle every 2 weeks. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The contact stated that while driving at approximately 15 MPH, the contact noticed blue-colored smoke coming out of the exhaust pipe. The vehicle was taken back to the dealer, where it was diagnosed that the cam phaser was leaking oil and needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 30,000.

ENGINE

The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving on a highway at 60 MPH, the vehicle unintendedly decelerated to 25 MPH. The Electronic Power Control system (EPC) warning light was illuminated, and the message "Max Engine Speed - 3,000 RPM" was displayed. The local dealer was contacted and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure; however, no assistance was provided. The failure mileage was approximately 58,000.

ENGINE

Subject: Vehicle Complaint – Excessive Oil Consumption and Potential Safety Risk To Whom It May Concern: I am writing to formally report an ongoing and concerning issue with my vehicle involving excessive oil consumption, which I believe poses both a mechanical defect and a potential safety risk to myself and others on the road. What Happened: The engine appears to be burning oil at an abnormally high rate, requiring top offs far more frequently than recommended under normal driving conditions. There is no visible external oil leak, and I have not modified the engine or used non-recommended oil. The component/system in question is the engine’s oil management system (including the piston rings, valve seals, or PCV system), and I am willing to make the vehicle available for inspection upon request. Safety Concern: This issue puts my safety at risk because: •I could unknowingly run the engine with dangerously low oil levels between regular oil changes. •This increases the chance of sudden engine failure while driving, particularly at highway speeds. •There’s also a fire risk if oil enters the combustion chamber or exhaust system. Inspection & Confirmation: The problem has been: •Reproduced and confirmed by flow Volkswagen of Greensboro during multiple service visits. •The dealership performed an oil consumption test, which showed the vehicle is consuming over the amount of quart(s) of oil per miles which exceeds industry norms. •The issue has not yet been inspected by the manufacturer, police, or insurance representatives. Symptoms and Timeline: •The first symptoms (frequent oil warnings or low oil dipstick readings) began around the first two years. Since then, I’ve had to add oil as often as every 200 or more miles. A “Low Oil Pressure” warning light and/or message appeared at every 200 miles, requiring an immediate stop to avoid engine damage. •No prior accidents

UNKNOWN OR OTHER

Excessive Oil Consumption: I purchased this Tiguan 2022 back on [XXX] in Florida and since I purchased it I have issues with this matter. I have reported my Tiguans consuming oil at a rate significantly higher than what's expected between oil changes and I was informed that is normal, yet I still did not get any resolution on this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Excessive Oil Consumption: I purchased this Tiguan 2022 back on [XXX] in Florida and since I purchased it I have issues with this matter. I have reported my Tiguans consuming oil at a rate significantly higher than what's expected between oil changes and I was informed that is normal, yet I still did not get any resolution on this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL

I am experiencing a serious safety issue with my 2022 Volkswagen Tiguan involving delayed acceleration. The problem occurs intermittently but frequently: when pressing the gas pedal from a complete stop or low-speed situation (such as turning or merging), there is often a 5–10 second delay before the vehicle responds and begins accelerating. During this lag, the engine does not rev, and the vehicle does not move, leaving me and my passengers vulnerable in intersections, while turning into traffic, or merging onto highways. This issue has occurred multiple times since purchase, and has created multiple near-miss situations, including once where I attempted to cross a two-lane road and the vehicle did not move for several seconds after pressing the accelerator. Other drivers had to brake abruptly to avoid collision. I brought the vehicle to an authorized Volkswagen dealer twice. They were unable to replicate the issue and returned the car without repair. The third visit is currently being scheduled. No warning lights or diagnostic codes were present, and the dealer stated they could not reproduce the problem. Volkswagen has not issued a fix to my knowledge. The vehicle has not been inspected by police or insurance. There were no warning lamps or messages at the time of the failures. The issue began within the first few months of ownership and has persisted intermittently for the past several months. I paid $30,000 cash for this vehicle in 2023 and it is still under warranty. This issue presents an ongoing safety hazard and significantly reduces my confidence in the vehicle’s ability to respond in traffic. Based on forums and consumer reports, I have reason to believe this is a known issue affecting multiple VW Tiguan vehicles of the same model year. I am available to provide additional documentation, including a written log of the issue and video evidence upon request. I respectfully urge NHTSA to investigate this matter.

ELECTRICAL SYSTEM

I am experiencing a serious safety issue with my 2022 Volkswagen Tiguan involving delayed acceleration. The problem occurs intermittently but frequently: when pressing the gas pedal from a complete stop or low-speed situation (such as turning or merging), there is often a 5–10 second delay before the vehicle responds and begins accelerating. During this lag, the engine does not rev, and the vehicle does not move, leaving me and my passengers vulnerable in intersections, while turning into traffic, or merging onto highways. This issue has occurred multiple times since purchase, and has created multiple near-miss situations, including once where I attempted to cross a two-lane road and the vehicle did not move for several seconds after pressing the accelerator. Other drivers had to brake abruptly to avoid collision. I brought the vehicle to an authorized Volkswagen dealer twice. They were unable to replicate the issue and returned the car without repair. The third visit is currently being scheduled. No warning lights or diagnostic codes were present, and the dealer stated they could not reproduce the problem. Volkswagen has not issued a fix to my knowledge. The vehicle has not been inspected by police or insurance. There were no warning lamps or messages at the time of the failures. The issue began within the first few months of ownership and has persisted intermittently for the past several months. I paid $30,000 cash for this vehicle in 2023 and it is still under warranty. This issue presents an ongoing safety hazard and significantly reduces my confidence in the vehicle’s ability to respond in traffic. Based on forums and consumer reports, I have reason to believe this is a known issue affecting multiple VW Tiguan vehicles of the same model year. I am available to provide additional documentation, including a written log of the issue and video evidence upon request. I respectfully urge NHTSA to investigate this matter.

ENGINE

I am experiencing a serious safety issue with my 2022 Volkswagen Tiguan involving delayed acceleration. The problem occurs intermittently but frequently: when pressing the gas pedal from a complete stop or low-speed situation (such as turning or merging), there is often a 5–10 second delay before the vehicle responds and begins accelerating. During this lag, the engine does not rev, and the vehicle does not move, leaving me and my passengers vulnerable in intersections, while turning into traffic, or merging onto highways. This issue has occurred multiple times since purchase, and has created multiple near-miss situations, including once where I attempted to cross a two-lane road and the vehicle did not move for several seconds after pressing the accelerator. Other drivers had to brake abruptly to avoid collision. I brought the vehicle to an authorized Volkswagen dealer twice. They were unable to replicate the issue and returned the car without repair. The third visit is currently being scheduled. No warning lights or diagnostic codes were present, and the dealer stated they could not reproduce the problem. Volkswagen has not issued a fix to my knowledge. The vehicle has not been inspected by police or insurance. There were no warning lamps or messages at the time of the failures. The issue began within the first few months of ownership and has persisted intermittently for the past several months. I paid $30,000 cash for this vehicle in 2023 and it is still under warranty. This issue presents an ongoing safety hazard and significantly reduces my confidence in the vehicle’s ability to respond in traffic. Based on forums and consumer reports, I have reason to believe this is a known issue affecting multiple VW Tiguan vehicles of the same model year. I am available to provide additional documentation, including a written log of the issue and video evidence upon request. I respectfully urge NHTSA to investigate this matter.

ENGINE

This vehicle has excessive oil consumption. I purchased it certified pre-owned under the manufacturer warranty still in effect. It had 36,847 mikes in the odometer. Having an issue with a prior 2022 Tiquan I checked the oil at 39,000 mikes, it was 2 quarts low and I added 2 quarts, I checked it at 41,000 again it was low 2 quarts. I took it to the dealer with 41,132 miles and had the perform an oil change at Hoover Volkswagen. Then, I checked the oil at 43,000 it was 2 quarts low and added it , due to the bad customer satisfaction I had with my sale of this vehicle and trade I had I took the vehicle to Jim Ellis Volkswagen of Kennesaw what said to do consumption test. I started the process with 45,111 miles on the odometer . The vehicle has an oil consumption issue.

ENGINE

I purchased this vehicle [XXX] and mileage was 78,921 at Hoover Volkswagen in Georgia. The carfax showed it had an oil change since the dealer had it in inventory. I drove the carfax showed about 2000 miles to 81,000 odometer miles and heard ticking noise so I checked the oil. It was 2 quarts low, I added 2 after calling the dealer and saying it’s my responsibility to top off the oil. I checked it again at appx 83,000 again it was 2 quarts low, I checked it at 85,000, 87,000, 89,000 and 90,000 each time it was 2 quarts low. I finally took it into the Hoover Volkswagen Dealership at appx 90,500 miles and traded it in for the oil consumption issue and lost $7000 because of tradein value of the oil consuming vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

This vehicle has burned oil and needed regular additional oil fills between recommended oil change. We have taken the car to Volkswagen Northampton for regular oil changes who have never dealt with the oil leak or burning issue. As a result of this the car now at 64k miles needs a new engine. It has piston issues , timing belt issues, , communication modules between the eco and bmc issues, and cam shaft timing issues. Our mechanic is suggesting a new engine. VW of America will not assist us saying there is nothing they can do.

ENGINE

Vehicle began burning oil with no visible leaks, severe engine hesitation when accelerating from stop at 42k miles. VW dealer tested and advised oil consumption was below the 1.2 quarts every one thousand miles (6 quarts for each five thousand miles, I am at 3 quarts every five thousand miles). that VW allows for this particular issue (piston rings are know to have issues) but mine are not bad enough to be fixed under warranty. Replacement of the piston rings is a significant out of pocket expense when your is within the warranty period. I have since miled out of warranty. And they also declined to cover it under my extended warranty. The acceleration issue is dangerous as when commuting daily to work on a 3 lane highway, when the stop and go traffic goes, and i don't, this poses a hazard to myself and the other drivers. the hesitation can last 10-20 seconds and the the car jerks to speed. This must also be causing increased emissions.

UNKNOWN OR OTHER

My VW is leaking so much oil. I have been reading SO much about VW and lots of unhappy people in regards to the bills they have to pay to fix oil leaks, pct valves, upper and lower oil pans. One mechanic told me he'd never own a VW because of this leaking oil issue. Due to the extent of people affected, I was hoping there would be an extended warranty issued for people owning faulty 2018 - 2023 VW's. I was told this would be the next place to make a complaint. My car is only 3 years old! Of course I'm at 65k, just over the 50K warranty. Please consider urging VW to cover the costs associated with a well-known oil leak problem, PLEASE!

FUEL/PROPULSION SYSTEM

At 49,000 miles, all four spark plugs and ignition coils failed and had to be replaced due to engine stuttering and hesitation during acceleration. The check engine light first appeared as I approached a red light to make a timed left turn at a high-traffic intersection during rush hour. The malfunction caused my vehicle to struggle accelerating through the intersection, putting myself and others at risk. A certified mechanic confirmed the error code indicating faulty spark plugs and coils and replaced all components under warranty. However, the check engine light continued to reappear intermittently—sometimes turning off for a week after restarting the engine, other times staying on for extended periods. Despite the initial replacement, the same code concern persisted, and the mechanic replaced the components again under the parts and labor warranty. When the issue continued, I took my vehicle to my regular trusted mechanic, who performed a more in-depth diagnostic. They discovered an excessive and unusual amount of carbon buildup in the fuel injectors, which was likely triggering the engine code and causing drivability issues. This diagnosis resulted in an additional repair expense of nearly $700. The vehicle has not been inspected by the manufacturer, police, or insurance representatives, but the failed components are available for inspection upon request. These issues are unexpected given the vehicle's low mileage, age, and regular maintenance. Total repairs reached nearly $1,300. The hesitation posed a safety risk in traffic and suggests a possible premature system failure. My regular mechanic noted Volkswagen may claim this is “regular maintenance,” though this is not common in similar makes and models like the Tiguan.

ENGINE

At 49,000 miles, all four spark plugs and ignition coils failed and had to be replaced due to engine stuttering and hesitation during acceleration. The check engine light first appeared as I approached a red light to make a timed left turn at a high-traffic intersection during rush hour. The malfunction caused my vehicle to struggle accelerating through the intersection, putting myself and others at risk. A certified mechanic confirmed the error code indicating faulty spark plugs and coils and replaced all components under warranty. However, the check engine light continued to reappear intermittently—sometimes turning off for a week after restarting the engine, other times staying on for extended periods. Despite the initial replacement, the same code concern persisted, and the mechanic replaced the components again under the parts and labor warranty. When the issue continued, I took my vehicle to my regular trusted mechanic, who performed a more in-depth diagnostic. They discovered an excessive and unusual amount of carbon buildup in the fuel injectors, which was likely triggering the engine code and causing drivability issues. This diagnosis resulted in an additional repair expense of nearly $700. The vehicle has not been inspected by the manufacturer, police, or insurance representatives, but the failed components are available for inspection upon request. These issues are unexpected given the vehicle's low mileage, age, and regular maintenance. Total repairs reached nearly $1,300. The hesitation posed a safety risk in traffic and suggests a possible premature system failure. My regular mechanic noted Volkswagen may claim this is “regular maintenance,” though this is not common in similar makes and models like the Tiguan.

VEHICLE SPEED CONTROL

At 49,000 miles, all four spark plugs and ignition coils failed and had to be replaced due to engine stuttering and hesitation during acceleration. The check engine light first appeared as I approached a red light to make a timed left turn at a high-traffic intersection during rush hour. The malfunction caused my vehicle to struggle accelerating through the intersection, putting myself and others at risk. A certified mechanic confirmed the error code indicating faulty spark plugs and coils and replaced all components under warranty. However, the check engine light continued to reappear intermittently—sometimes turning off for a week after restarting the engine, other times staying on for extended periods. Despite the initial replacement, the same code concern persisted, and the mechanic replaced the components again under the parts and labor warranty. When the issue continued, I took my vehicle to my regular trusted mechanic, who performed a more in-depth diagnostic. They discovered an excessive and unusual amount of carbon buildup in the fuel injectors, which was likely triggering the engine code and causing drivability issues. This diagnosis resulted in an additional repair expense of nearly $700. The vehicle has not been inspected by the manufacturer, police, or insurance representatives, but the failed components are available for inspection upon request. These issues are unexpected given the vehicle's low mileage, age, and regular maintenance. Total repairs reached nearly $1,300. The hesitation posed a safety risk in traffic and suggests a possible premature system failure. My regular mechanic noted Volkswagen may claim this is “regular maintenance,” though this is not common in similar makes and models like the Tiguan.

POWER TRAIN

My Volkswagen Tiguan suddenly and without warning blew a large amount of smoke out of the exhaust along with oil while driving at highway speeds - causing the cars behind me to lose visibility and possibly be covered with oil further reducing their visibility due to the VW manufacturers faulty crankcase breather/pcv valve. After this happened the car dash lit up with warnings and went into "limp mode" where I was not able to exceed 2500 rpm which is very dangerous when on the highway - luckily for my safety at this point I was on a side road. When I checked the engine I found no oil was left in it, it had been sprayed all underneath and up the back, which reduced visibility in the window. I was responsible for towing it to the dealer and was given no loaner despite being under warranty. Leaving myself and children without a vehicle. The dealer confirmed that my VW Tiguan had a faulty crankcase breather which caused over pressurization and pushed up the valve seals and cracked the oil pan. They only replaced those things and not the fouled spark plugs or oil filter from the crankcase breather failure which can cause more engine damage and dirty emissions.

ENGINE

My Volkswagen Tiguan suddenly and without warning blew a large amount of smoke out of the exhaust along with oil while driving at highway speeds - causing the cars behind me to lose visibility and possibly be covered with oil further reducing their visibility due to the VW manufacturers faulty crankcase breather/pcv valve. After this happened the car dash lit up with warnings and went into "limp mode" where I was not able to exceed 2500 rpm which is very dangerous when on the highway - luckily for my safety at this point I was on a side road. When I checked the engine I found no oil was left in it, it had been sprayed all underneath and up the back, which reduced visibility in the window. I was responsible for towing it to the dealer and was given no loaner despite being under warranty. Leaving myself and children without a vehicle. The dealer confirmed that my VW Tiguan had a faulty crankcase breather which caused over pressurization and pushed up the valve seals and cracked the oil pan. They only replaced those things and not the fouled spark plugs or oil filter from the crankcase breather failure which can cause more engine damage and dirty emissions.

FUEL/PROPULSION SYSTEM

Oil leak from PVC malfunction Causing stalling, over heating and a huge amount of oil consumption of vehicle. This poses a safety hazards for consumers who commute more than 25 miles to work , drs appts in rural areas etc. I have purchased well over $300USD in the last month on oil alone, taking away from house hold budgets and maintenance of said vehicle. The operant e of making home to our Family's as consumer priority and this is A MAJOR RISK. Made a used car purchase of a 22 Tig for my family and I( 2kids and an [XXX] elderly Grandmother). 3mnths with less than 60k miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Oil leak from PVC malfunction Causing stalling, over heating and a huge amount of oil consumption of vehicle. This poses a safety hazards for consumers who commute more than 25 miles to work , drs appts in rural areas etc. I have purchased well over $300USD in the last month on oil alone, taking away from house hold budgets and maintenance of said vehicle. The operant e of making home to our Family's as consumer priority and this is A MAJOR RISK. Made a used car purchase of a 22 Tig for my family and I( 2kids and an [XXX] elderly Grandmother). 3mnths with less than 60k miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

Rear sunroof glass spontaneously shattered while driving, no rock struck the glass.

ENGINE

Excessive oil consumption. Noticed oil consuming at abnormal rate about 1 1/2 years ago. Took it to dealership for diagnosis in July 2024 and was told Cylinder Head needed to be replaced. In the meantime, I was told to frequently check and refill oil as needed. The part was backordered until February 2025 when I went in again for replacement where the dealership completed additional diagnosis. It was decided the cylinder head did not need to be replaced and only the valve seals. These were replaced in February 2025. My oil light came back on after about 2,000 miles on April 30th, 2025. The oil was about a quart low. I topped it off. 3 weeks later the oil light came on again. I checked the oil level on May 24th and only the very tip of the dipstick had oil on it. I filled it up by 2 quarts. I contacted VW May 26th to schedule maintenance appt. On June 6th, I checked oil level again before driving to drop off my vehicle and the vehicle was a quart low.

ENGINE

My vehicles started to consume large quantities of oil. Although VW allows for 1.2 quarts per 1000 miles, putting oil in every 1500-1800 miles is very costly and is probably damaging my engine and increasing emission. The Atlas has the same problem and was the subject of a recall. They did a consumption test for free but said i was at an acceptable level. Driving over 500 miles a week for work is becoming very costly and my warranty period is ending soon.

LANE DEPARTURE: ASSIST

The car will constantly alarm “travel assist currently not available “. Lane assist is not turned on. It will alarm and shut off and alarm again. There are times when is will alarm 10-15 times in less than a minute. It will also alarm when in park. The alarm is often distracting, irritating and create alarm fatigue. I am unable to have a 5 minute conversation on the phone without having to hang up during your the alarm constantly going off.

ELECTRICAL SYSTEM

The car will constantly alarm “travel assist currently not available “. Lane assist is not turned on. It will alarm and shut off and alarm again. There are times when is will alarm 10-15 times in less than a minute. It will also alarm when in park. The alarm is often distracting, irritating and create alarm fatigue. I am unable to have a 5 minute conversation on the phone without having to hang up during your the alarm constantly going off.

ENGINE

I am experiencing excessive oil consumption in my Volkswagen Tiguan. I took my vehicle to one authorized dealership which diagnosed the issue as "pushed up" valve seals and recommended replacement. Seeking a second opinion at another authorized dealership, they diagnosed the problem as requiring a full cylinder head replacement. This significant discrepancy in diagnosis is concerning. I also experienced a significant delay in receiving critical service invoices (dated March 28th and April 14th, received on April 28th), raising concerns about timely notification of potential safety issues. Furthermore, I am aware of a publicly known class action lawsuit regarding excessive oil consumption in the 2022 Volkswagen Tiguan, suggesting this may be a broader issue. My attempts to resolve this with Volkswagen of America have been unsuccessful, with representatives refusing to escalate my concerns and hanging up on me. The potential for misdiagnosis and inadequate repair of the excessive oil consumption issue could lead to severe engine damage, including stalling or seizure while driving, thus increasing the risk of an accident and jeopardizing the safety of myself and others. Furthermore, the significant delay in receiving important service invoices raises concerns that I may not be promptly informed of critical safety recalls or maintenance needs, further increasing the risk of operating an unsafe vehicle.

ENGINE

Upon first cranking the vehicle, vehicle has excessive stuttering while accelerating after driving forward. Occurs after car is parked for 1 hour or more most often. Uphill, downhill, flat all the same. Acceleration causes stuttering for the first few minutes of operations. If you do not disable the start stop feature, prolonged stops at red lights cause the same issue and can lead to serious dangerous pretense for accidents while on the roadway. You have no ability to accelerate out of the way of harm until it smooths out. There is also an intermittent engine light that flashes until engine restart but does not record a DTC code. I suspect foul play in the ECU from VW. They are aware and tracking this issue but offer no solutions. Dealers will not service without DTC code and then it’s not repaired still. This is a severe issue for owners. Issue present for nearly a year now with no resolve.

LANE DEPARTURE: ASSIST

Steering wheel Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Steering wheel Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

LANE DEPARTURE: ASSIST

Travel assist not available warning is showing multiple times when driving. I start the car, start driving and no issues. Then randomly the warning issues shows up along with an audible alert. It appears to be an issue with the steering wheel as several online posts indicate VW replaced the steering wheel to resolve the issue, only to have it show up again, several months later.

UNKNOWN OR OTHER

Travel assist not available warning is showing multiple times when driving. I start the car, start driving and no issues. Then randomly the warning issues shows up along with an audible alert. It appears to be an issue with the steering wheel as several online posts indicate VW replaced the steering wheel to resolve the issue, only to have it show up again, several months later.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Travel assist not available warning is showing multiple times when driving. I start the car, start driving and no issues. Then randomly the warning issues shows up along with an audible alert. It appears to be an issue with the steering wheel as several online posts indicate VW replaced the steering wheel to resolve the issue, only to have it show up again, several months later.

ENGINE

The car vibrates excessively when in drive or reverse and the brake is being held. Vibrations stop if car is put in neutral. Car also hesitates when driving. And is a major safety issue when driving. The vibration is also in my opinion a safety concern because it’s causing excessive wear and tear on other parts of the car. The dealership acknowledged that there’s excessive play or wear in the dogbone mount but refused to replace it because I was told that part should be bad because there’s less then 30k miles in the car. But I am still having the same problem with the vehicle and have had it in the dealership service department where they will keep the vehicle for a few days and then tell me they can’t find anything. The most recent visit to the dealership they never even test drove the vehicle and I even had the service rep Sit in the loaner and then sit in my vehicle to feel the difference between the two which is extremely obvious and he refuses to acknowledge it.

POWER TRAIN

The car vibrates excessively when in drive or reverse and the brake is being held. Vibrations stop if car is put in neutral. Car also hesitates when driving. And is a major safety issue when driving. The vibration is also in my opinion a safety concern because it’s causing excessive wear and tear on other parts of the car. The dealership acknowledged that there’s excessive play or wear in the dogbone mount but refused to replace it because I was told that part should be bad because there’s less then 30k miles in the car. But I am still having the same problem with the vehicle and have had it in the dealership service department where they will keep the vehicle for a few days and then tell me they can’t find anything. The most recent visit to the dealership they never even test drove the vehicle and I even had the service rep Sit in the loaner and then sit in my vehicle to feel the difference between the two which is extremely obvious and he refuses to acknowledge it.

UNKNOWN OR OTHER

The car vibrates excessively when in drive or reverse and the brake is being held. Vibrations stop if car is put in neutral. Car also hesitates when driving. And is a major safety issue when driving. The vibration is also in my opinion a safety concern because it’s causing excessive wear and tear on other parts of the car. The dealership acknowledged that there’s excessive play or wear in the dogbone mount but refused to replace it because I was told that part should be bad because there’s less then 30k miles in the car. But I am still having the same problem with the vehicle and have had it in the dealership service department where they will keep the vehicle for a few days and then tell me they can’t find anything. The most recent visit to the dealership they never even test drove the vehicle and I even had the service rep Sit in the loaner and then sit in my vehicle to feel the difference between the two which is extremely obvious and he refuses to acknowledge it.

ENGINE

At roughly 750 mi, we got a notice the engine oil was low. As soon as we got home we took it to the dealership and they told us that oil burning was normal. Since December of 2021 we have taken the car to the dealership multiple times about this issue and they have refused to acknowledge there was a problem. Last week we took the car to another dealership and they tell us oil has destroyed the cylinders and other parts of the engine and we need to literally replace the entire engine.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

There is a continuous alert stating "Travel Assist not available" even though Travel Assist is actively on, working, and exterior sensors are clear and clean. A Volkswagen dealer confirmed that it is due to faulty sensors in the steering wheel. There seem to be hundreds of people who have reported the same issue over several years, yet there has not been a recall yet for this issue.

STEERING

There is a continuous alert stating "Travel Assist not available" even though Travel Assist is actively on, working, and exterior sensors are clear and clean. A Volkswagen dealer confirmed that it is due to faulty sensors in the steering wheel. There seem to be hundreds of people who have reported the same issue over several years, yet there has not been a recall yet for this issue.

ENGINE

The rate of oil consumption is very high. VW claims that the rate of consumption is within the 1200mile/liter limit, but 3500 miles after an oil change, the check engine oil light has come on again, with oil limits at the bottom of the dipstick.

ENGINE

Over consuming oil beyond specs

POWER TRAIN

The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended. The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard) in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by “sensors” and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.

FORWARD COLLISION AVOIDANCE: WARNINGS

The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended. The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard) in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by “sensors” and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.