2018 VOLKSWAGEN TIGUAN

STRUCTURE:BODY:ROOF AND PILLARS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.

Risk: The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.

SEAT BELTS:FRONT:WEBBING

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.

Risk: A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Risk: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Risk: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.

Risk: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.

Risk: A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.

Risk: A short-circuit can increase the risk of a fire.

ENGINE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.

Risk: If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.

SUSPENSION:REAR:SHOCK ABSORBER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process

Risk: If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.

AIR BAGS:FRONTAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.

UNKNOWN OR OTHER

coolant burst and started leaking. Unable to drive car. radiator problem May be related to bad water pump. I see there was a recall.

FUEL/PROPULSION SYSTEM

coolant burst and started leaking. Unable to drive car. radiator problem May be related to bad water pump. I see there was a recall.

AIR BAGS

Airbag fault light is illuminated. drivers side, Fault Code: B101715 - crash sensor for side airbag, drivers side open circuit to B+ Intermittent occurred on 5/19/2025 at 56000 mile. Data from vehicle Software Number; 5Q0959655AG Software Version: 0336 Hardware Number: 5Q0959655AG Hardware Version: 004

UNKNOWN OR OTHER

I originally started out at World Kia in Matteson, where I was approved for a newer vehicle. But then they suddenly changed their minds and tried to put me in an older car instead. That rubbed me the wrong way, so I went to their Joliet location hoping for better service. Boy, was I wrong. Even though they had already run my credit in Matteson, they reran it again in Joliet, which made no sense and damaged my credit even more. I really needed a car at the time, so I felt pressured and couldn’t walk away. After I bought the car, it broke down shortly after, and I was never given any paperwork about its condition or inspection. They sold it to me “as-is,” but I later found out that under Illinois law, used cars must be safe and reliable for at least 15 days or 500 miles, even when sold “as-is.” My car didn’t meet that standard at all. The car has suspension issues which is very dangerous. The mechanic stated to not drive the car at all it's a safety hazard and I could cause a major accident. There is no recall on my vin#, but several other owners have had the same issues based of the information on the website. I just want some kind of resolution. I'm still responsible for the car, which is so unfair. This has caused so much stress that I have no clue what to do. please help. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHEELS

I originally started out at World Kia in Matteson, where I was approved for a newer vehicle. But then they suddenly changed their minds and tried to put me in an older car instead. That rubbed me the wrong way, so I went to their Joliet location hoping for better service. Boy, was I wrong. Even though they had already run my credit in Matteson, they reran it again in Joliet, which made no sense and damaged my credit even more. I really needed a car at the time, so I felt pressured and couldn’t walk away. After I bought the car, it broke down shortly after, and I was never given any paperwork about its condition or inspection. They sold it to me “as-is,” but I later found out that under Illinois law, used cars must be safe and reliable for at least 15 days or 500 miles, even when sold “as-is.” My car didn’t meet that standard at all. The car has suspension issues which is very dangerous. The mechanic stated to not drive the car at all it's a safety hazard and I could cause a major accident. There is no recall on my vin#, but several other owners have had the same issues based of the information on the website. I just want some kind of resolution. I'm still responsible for the car, which is so unfair. This has caused so much stress that I have no clue what to do. please help. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUSPENSION

I originally started out at World Kia in Matteson, where I was approved for a newer vehicle. But then they suddenly changed their minds and tried to put me in an older car instead. That rubbed me the wrong way, so I went to their Joliet location hoping for better service. Boy, was I wrong. Even though they had already run my credit in Matteson, they reran it again in Joliet, which made no sense and damaged my credit even more. I really needed a car at the time, so I felt pressured and couldn’t walk away. After I bought the car, it broke down shortly after, and I was never given any paperwork about its condition or inspection. They sold it to me “as-is,” but I later found out that under Illinois law, used cars must be safe and reliable for at least 15 days or 500 miles, even when sold “as-is.” My car didn’t meet that standard at all. The car has suspension issues which is very dangerous. The mechanic stated to not drive the car at all it's a safety hazard and I could cause a major accident. There is no recall on my vin#, but several other owners have had the same issues based of the information on the website. I just want some kind of resolution. I'm still responsible for the car, which is so unfair. This has caused so much stress that I have no clue what to do. please help. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

Seat belt light on. Car went into limp mode while on the highway. Seat belt acted like it was loose. Went for scan and it pulled up diagnostic code P0203 which is Replace Fuel injector wiring harness. Saying Cylinder 3 circuit malfunction. Also threw code P050B.

FUEL/PROPULSION SYSTEM

Seat belt light on. Car went into limp mode while on the highway. Seat belt acted like it was loose. Went for scan and it pulled up diagnostic code P0203 which is Replace Fuel injector wiring harness. Saying Cylinder 3 circuit malfunction. Also threw code P050B.

UNKNOWN OR OTHER

Our car frequently (several times per month) suddenly stops when it is coming to a STOP when the Stop/Start feature is trying to engage. We took it to the dealer, and VW replaced the starter. That DID NOT fix the problem. When the car stops, frequently at or when approaching intersections, the display says we need to stop the car immediately, and the car is stopped, making a high-pitched sound, like a dentist’s drill. This problem started well before our warranty was finished, but after going to the dealer many times (and even leaving the car with them for a considerable amount of time). We were told many times that they could not replicate the problem, and that their diagnostic tools could not find a problem. I requested help from the automaker, VW, and I was told that they only follow the dealer, even though we have had this problem many, many times, and that there was nothing they could do for us. This is a safety problem, and I have seen many similar complaints online. You need to look into this. This problem happens when driving. We cannot get it fixed, and it seems to pose a danger. When I put the date of the incident, I will put the most recent day this happened. Please note that this has happened more than 100 times, and seems to be getting worse. Please investigate with VW. This is a large problem, and it deserves an auto recall.

FUEL/PROPULSION SYSTEM

I bought my 2018 Tiguan in 2021 with 20k miles on it from York Volkswagen in York, PA. I'm at 83k miles. My vehicle sporadically stops accelerating, sputters and goes into "limp" mode. ECP light comes on, engine error warning MAX RPM. Car stalls in heavy commuter highway traffic, with no shoulder to safely pull off the highway, which is terrifying and deadly. Also stalls/ hesitates in slower city traffic. Dealer initially suggested an early oil change ($130.00) thinking this might resolve this issue. THIS IS A WELL KNOWN AND WELL DOCUMENTED, EXTREMELY DANGEROUS ISSUE. I wonder how many have been killed that we don't know about with the unexpected decelerating and unable to accelerate in speeding traffic. The dealer does not acknowledge this known issue. This has been happening for months. I glad I did some research.

FUEL/PROPULSION SYSTEM

I was on the freeway and my vehicle stopped accelerating and went into limp mode (almost died). I took it to the dealer and they said the codes for Fuel Injector Harness were on and so i need a new fuel injector harness. VW released an extended warranty for that but the dealer is saying the warranty is vin specific and my vehicle does not qualify. How can it not qualify if its the exact problem listed on the extended warranty? Number: VWP-23-03 (number for the warranty).

UNKNOWN OR OTHER

Panoramic Sunroof randomly exploded while my car was parked at my workplace. I parked the vehicle after 8am. My sunroof spontaneously exploded at roughly 2:30pm. A coworker had arrived seconds before the explosion, he parked his vehicle behind & across the lot. While standing by his car, the full outer glass panel forcefully ejected off of my Tiguan sunroof & flew across the parking lot before shattering into pieces. My coworker described the explosion like a gunshot. He called me out to assess the damage, glass was all over the parking lot, most of the sunroof’s lower glass panel broke off & shattered on the rear-right passenger & middle seats of my vehicle. Piles of shattered glass landed where my daughter “would have sat” if she were in the vehicle. This experience has been distressing.The thought that this could’ve happened while driving on the road or with my family is absolutely terrifying. What is tragic, is there are several documented cases & reports of a class action settlement yet no recalls or warnings of the possible dangers with Tiguan’s LED Panoramic Sunroof. I contacted the VW St. Aug. FL dealership which is where I purchased the vehicle, reported the incident, the vehicle was dropped off to be inspected the next day, (today) (their sales team confirmed no active recalls were on the vehicle). Instead of receiving assistance & escalating the hazardous report to their VW Corp.Level, I received a call from a repair tech who was rude, showed no empathy & stated that I need to come pick up my car. He stated that it would not be covered under warranty, I need to contact my insurance company to file a claim. He told me to return the loaner that I received yesterday, or he would start charging me $100/a day. I questioned his poor handling of the matter, asked if he tried to escalate the matter to a manager, or VW, he declined to & hung up on me, twice. I never received an estimate for repairs. Their GM never called back. Security cameras recorded incident.

FUEL/PROPULSION SYSTEM

Car is hesitating on acceleration.

AIR BAGS

Air Bag Warning Light