TOYOTA SIENNA HYBRID

SEATS:CRITICAL FASTENERS

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

AIR BAGS

The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). Upon contacting the local dealer, the contact was informed that the parts for the recall repair were on backorder. The contact had not experienced a failure related to the recall. The manufacturer had not been contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

AIR BAGS

The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the SRS warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while attempting to open or close the doors using sensor button, the rear door failed to perform as intended. No warning light was illuminated. The contact stated that the failure had occurred on several occasions. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

PARKING BRAKE

The contact owns a 2023 Toyota Sienna Hybrid. The contact stated while driving and depressing the brake pedal to come to a stop, the vehicle jolted. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed. Additionally, the contact stated that upon starting the vehicle, the messages "Parking Brake Malfunction", "Parking Brake Unavailable" and "Door Ajar" were displayed. The gear shift indicator light and the parking brake warning light were illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the main wiring harness underneath the gear shifter was corroded. The dealer informed the contact the wiring harness would be replaced at the contact's expense. The contact stated that the failure occurred because there was no protective shielding around the wiring harness. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,242.

POWER TRAIN

The contact owns a 2023 Toyota Sienna Hybrid. The contact stated while driving and depressing the brake pedal to come to a stop, the vehicle jolted. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed. Additionally, the contact stated that upon starting the vehicle, the messages "Parking Brake Malfunction", "Parking Brake Unavailable" and "Door Ajar" were displayed. The gear shift indicator light and the parking brake warning light were illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the main wiring harness underneath the gear shifter was corroded. The dealer informed the contact the wiring harness would be replaced at the contact's expense. The contact stated that the failure occurred because there was no protective shielding around the wiring harness. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,242.

ELECTRICAL SYSTEM

The contact owns a 2023 Toyota Sienna Hybrid. The contact stated while driving and depressing the brake pedal to come to a stop, the vehicle jolted. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed. Additionally, the contact stated that upon starting the vehicle, the messages "Parking Brake Malfunction", "Parking Brake Unavailable" and "Door Ajar" were displayed. The gear shift indicator light and the parking brake warning light were illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the main wiring harness underneath the gear shifter was corroded. The dealer informed the contact the wiring harness would be replaced at the contact's expense. The contact stated that the failure occurred because there was no protective shielding around the wiring harness. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,242.

LATCHES/LOCKS/LINKAGES

The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while closing the sliding door, there was no safety mechanism to stop the door from closing on a person or object. The contact stated that approximately four months ago, her eldest son was entering the vehicle, he became stuck between the door and the door frame. The contact stated that on a later date while her youngest son was entering the vehicle, the close button was depressed on the outside of the vehicle, and without any mechanism to prevent premature closure, his arm became stuck between the door frame and the door while the contact was inside the residence retrieving additional items to take the children to school. The contact stated that her older daughter was able to remove him from the vehicle. The contact stated that her son sustained injuries to his arm and had marks all over his arm where it was stuck between the door and door frame. There was no medical attention provided but an ice pack was placed on the part of the arm that was stuck in the door. The contact was concerned about the safety risk posed by the failure and the lack of a sensor or mechanism to prevent the door from closing while a person was entering or leaving the vehicle. There were no warning lights illuminated during the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 47,921.

STEERING

The contact owns a 2023 Toyota Sienna Hybrid. The contact stated while driving at an undisclosed speed and turning the steering wheel there was an abnormal knocking sound coming from the vehicle. The contact stated that the sound came from the front and the rear of the vehicle. The vehicle was taken to the dealer twice; however, the contact was informed that the sound was due to normal wear and tear. In addition, the contact was informed that the vehicle was safe to drive. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to another dealer for a second opinion. The failure mileage was approximately 52,200.

SUSPENSION

The contact owns a 2024 Toyota Sienna Hybrid. The contact stated that while the vehicle was parked, the transmission was shifted into reverse, and the rear end of the vehicle vibrated abnormally. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.