TOYOTA PRIUS PRIME

EQUIPMENT:OTHER:LABELS

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

HYBRID PROPULSION SYSTEM

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

ENGINE

Toyota has a very well known issue with head gasket failures right around 140k miles that they refuse to address. This is my second Prius and my second failure right at 140k miles. They refuse to acknowledge it, but the advisors in the service department say that's their "bread and butter." They repair bad head gaskets on priuses for $5k all day long. Toyota needs to do right by their clients.

ELECTRICAL SYSTEM

Since Nov 23, 2024 I have had three occasions where the 12 volt battery for the ICE has depleted leaving me stranded. The only indication of the problem is the car will not start. In my last incident I had to charge the battery (disconnected from the car) but inadvertently closed the hatch. Since the car uses electronic locks the only way to open the hatch is to use the emergency release that is located under the rear deck and must use a screw driver to release. This is inherently dangerous since no practical escape possible in an emergency.

VISIBILITY:WINDSHIELD WIPER/WASHER

The contact owns a 2024 Toyota Prius Prime. The contact stated while driving 65 MPH, the windshield washer and wipers failed to function as intended. The contact drove the vehicle to the shoulder of the road and physically removed mud from the front windshield. The contact stated that an oversized truck hauling mud splashed the vehicle and mud landed on the front windshield. The contact stated that the windshield washer volume and speed was insufficient to clear the windshield. The contact stated that because of the low windshield washer sprayer speed and volume of the washer fluid, the contact feared for his safety. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the vehicle operated as designed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 3,500.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

The contact owns a 2024 Toyota Prius Prime. The contact stated that occasionally the liftgate opened independently. There was no warning light illuminated. The contact stated that there was a crack on the power liftgate plastic trim. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure was not attributed to defects from the factory. The contact was not offered any assistance. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 670.

STRUCTURE:BODY

Background Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. Customer Support Program Coverage Details This Customer Support Program provides coverage for involved vehicles with the original factory Blizzard Pearl or Super White paint. The covered condition may occur when sunlight over time degrades the adhesion between the factory-applied paint primer coat layer and the base metal electrodeposition layer causing the paint to peel from the metal body panel. If the condition is verified, the specific panel affected will be repainted. · The Primary Coverage will be offered until December 11, 2022, regardless of mileage. · After the Primary Coverage, the Secondary Coverage is applicable for 10 years from the date of first use, regardless of mileage. My vehicle is a 2017 Toyota Prius prime with Blizzard pearl 070 paint and I am experiencing terrible paint chipping. My hood, roof, and A Pilars are starting to rust. When I tried speaking to Toyota dealerships and corporate about this issue they refused to help and said there's nothing they can do because my vin doesn't match the recall. The fact that this same paint code is showing such wear despite my vehicle being newer that the recalled vehicles should automatically make me a candidate for a paint replacement on the damaged areas.

POWER TRAIN

Rodents accessed and damaged the car because there essentials components are not protected.

FUEL/PROPULSION SYSTEM

Rodents accessed and damaged the car because there essentials components are not protected.

ELECTRICAL SYSTEM

Rodents accessed and damaged the car because there essentials components are not protected.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2020 Toyota Prius Prime. The contact stated while driving at approximately 40 MPH, the brake pedal was depressed while making a left turn onto another road, but the vehicle failed to slow down. The contact stated that the brake pedal was vibrating, and the vehicle felt like it was skidding on ice. The contact stated the vehicle maintained the position in lane but was not slowing down as intended. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 67,000.