2025 TOYOTA CROWN SIGNIA Complaints and Recall Information

STRUCTURE:BODY

When leaning on the front seat center armrest, the armrest makes a clicking noise when hitting rough or bumpy roads. The Toyota dealer replaced the armrest, and the same issue occurred. Toyota told the dealer they want the part to investigate further.

FORWARD COLLISION AVOIDANCE: WARNINGS

While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).

UNKNOWN OR OTHER

While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

As I was driving down a suburban road at about 30mph the brakes suddenly came on by themselves for few seconds as I approached a parked car on my right side. As I started to pass this car my vehicle continued moving forewarned and I did not come to a complete stop. There were no cars in front or behind me except for the one car parked to my right. There were two electric beeps when the car braked.

SERVICE BRAKES

As I was driving down a suburban road at about 30mph the brakes suddenly came on by themselves for few seconds as I approached a parked car on my right side. As I started to pass this car my vehicle continued moving forewarned and I did not come to a complete stop. There were no cars in front or behind me except for the one car parked to my right. There were two electric beeps when the car braked.

EXTERIOR LIGHTING

Driver headlight is lower than passenger headlight creating a big dark side on driver side. Dealership say it can’t be corrected

EXTERIOR LIGHTING

Two issues: 1. Low-beam headlights shine way too low on the road and unsafely prevent adequate vision of potential road hazards or oncoming cars, and my model "Limited" only has "automatic headlight leveling" without any way to manually set level to raise up the beam to a safe level. 2. Low-beam headlights cast on the road a distracting dark outline of an attachment or harness plug attached to the LED bulb.

ELECTRICAL SYSTEM

The car was leased on 12/18/2024. On 01/24/2025, after starting the vehicle, the check engine light came on with the description: "a malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." I am attempting to get an appointment now to get the car in for service but being a month old - this shouldn't be happening.