2024 TOYOTA COROLLA CROSS HYBRID Complaints and Recall Information
The 2024 TOYOTA COROLLA CROSS HYBRID has 1 complaint and 11 recalls filed with NHTSA. Owners most frequently report unintended activation of the Forward Collision Avoidance Automatic Emergency Braking system, sometimes causing the vehicle to come to a complete stop without warning lights. In at least one case, the dealer was unable to diagnose or repair the issue after multiple visits.
Common Issues
- Automatic Emergency Braking activation. The system activates unexpectedly at low speeds without warning indicators, causing abrupt stops that may compromise driver control.
- Inconsistent warning lights. Warning lights for AEB sometimes illuminate persistently but provide no clear indication of the underlying problem.
- Dealer diagnosis failures. Multiple dealer inspections failed to identify or resolve the AEB system malfunction despite repeated reports from the vehicle owner.
The vehicle has 11 recalls affecting various components including labels, braking systems, and software. These recalls involve corrective actions ranging from software updates to label replacements designed to address safety and compliance issues.
Recalls
- Load carrying capacity labels. NHTSA Recall 24V548000 affected 33,848 vehicles including the Corolla Cross Hybrid. GST accessories included labels with incorrect maximum weight values, risking vehicle overloading and crash. New labels will be mailed free to owners.
- Brake power assist failure. Recall 24V708000 covers 145,383 vehicles including the Corolla Cross Hybrid. A software error in the skid control ECU may cause loss of power brake assist when turning corners, increasing stopping distance and crash risk. Dealers will update the software at no charge.
Owners dealing with repeated malfunctions related to automatic emergency braking or unresolved safety recalls should review their rights under state lemon laws. Persistent defects involving critical safety features may qualify for consumer protection remedies.
2024 TOYOTA COROLLA CROSS HYBRID Summary
2024
Model Year
1
Total Complaints
2
Total Recalls
179231
Vehicles Affected
Recalls
2024 TOYOTA COROLLA CROSS HYBRID
33848 vehicles affected
EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
2024 TOYOTA COROLLA CROSS HYBRID
145383 vehicles affected
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Complaints
2024 TOYOTA COROLLA CROSS HYBRID
ID: 2111776FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2024 Toyota Corolla Cross Hybrid. The contact stated that while driving 20 MPH, the Forward Collision Avoidance, Automatic Emergency Braking was unintentionally activated. There was no warning light illuminated. The contact turned off and restart the vehicle and continued driving; however, while driving at 20 MPH, the failure recurred, causing the vehicle to come to a complete stop. There was no warning light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed there no failure was found with the vehicle. The vehicle was not repaired. The contact stated that later, while driving on the highway at 60 MPH, the Automatic Emergency Braking warning light remained illuminated. The vehicle was taken back to the same dealer, where the vehicle was diagnosed; however, the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 14,000.