2019 SUBARU OUTBACK

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.

Risk: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.

FUEL/PROPULSION SYSTEM

Good Morning. I am the victim of a lemon of a car, a 2019 Subaru Outback and no one, I mean no one wants to get involved with exposing this disgraceful uncaring car manufacturer. I am forwarding the 10, yes 10 issues with this dangerous piece of junk I am unfortunately driving putting our lives at risk!! Please see the information below and my hope is that you will care enough to expose and help us get a resolution with this horrible company manufacturing rolling death traps. Thank you [XXX] [XXX] Listed below are the continuing problems with my 2019 Subaru Outback which was purchased new: 3 new batteries in a mileage span of 40,000 or 50,000 miles up to 80,000 miles. These replacements were done at no cost as a result of a class action lawsuit. A windshield settlement which only extends the warranty mileage and not an automatic replacement. Talk about a huge safety risk if this windshield just cracks or breaks, especially if on a major highway. A fuel pump settlement which only extends the warranty mileage and not an automatic replacement unless the fuel pump fails. Very unsafe in my opinion. What if the fuel pump fails while on a major highway. This puts us and our safety at serious risk if this fuel pump were to fail especially going at a high rate of speed. Engine burns a quart of oil, by the way at $11.00 per quart every 3,000 miles which is not normal, and in my opinion, is an engine problem. Replacement of an ECM or Engine Control Module. Received a letter about the VCT or variable control transmission, more ridiculous problems going on. A broken right front axle replaced and then that same axle which was replaced by an incompetent mechanic, the axle seal on the replaced axle started leaking and I was charged $100 for that incompetence. Just this past week, the car was in for a radio issue with radio stations and the cd arbitrarily jumping around only to find out the radio needs to be replaced. While on my way to the dealership my tire press INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

ENGINE

Good Morning. I am the victim of a lemon of a car, a 2019 Subaru Outback and no one, I mean no one wants to get involved with exposing this disgraceful uncaring car manufacturer. I am forwarding the 10, yes 10 issues with this dangerous piece of junk I am unfortunately driving putting our lives at risk!! Please see the information below and my hope is that you will care enough to expose and help us get a resolution with this horrible company manufacturing rolling death traps. Thank you [XXX] [XXX] Listed below are the continuing problems with my 2019 Subaru Outback which was purchased new: 3 new batteries in a mileage span of 40,000 or 50,000 miles up to 80,000 miles. These replacements were done at no cost as a result of a class action lawsuit. A windshield settlement which only extends the warranty mileage and not an automatic replacement. Talk about a huge safety risk if this windshield just cracks or breaks, especially if on a major highway. A fuel pump settlement which only extends the warranty mileage and not an automatic replacement unless the fuel pump fails. Very unsafe in my opinion. What if the fuel pump fails while on a major highway. This puts us and our safety at serious risk if this fuel pump were to fail especially going at a high rate of speed. Engine burns a quart of oil, by the way at $11.00 per quart every 3,000 miles which is not normal, and in my opinion, is an engine problem. Replacement of an ECM or Engine Control Module. Received a letter about the VCT or variable control transmission, more ridiculous problems going on. A broken right front axle replaced and then that same axle which was replaced by an incompetent mechanic, the axle seal on the replaced axle started leaking and I was charged $100 for that incompetence. Just this past week, the car was in for a radio issue with radio stations and the cd arbitrarily jumping around only to find out the radio needs to be replaced. While on my way to the dealership my tire press INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

ELECTRICAL SYSTEM

Good Morning. I am the victim of a lemon of a car, a 2019 Subaru Outback and no one, I mean no one wants to get involved with exposing this disgraceful uncaring car manufacturer. I am forwarding the 10, yes 10 issues with this dangerous piece of junk I am unfortunately driving putting our lives at risk!! Please see the information below and my hope is that you will care enough to expose and help us get a resolution with this horrible company manufacturing rolling death traps. Thank you [XXX] [XXX] Listed below are the continuing problems with my 2019 Subaru Outback which was purchased new: 3 new batteries in a mileage span of 40,000 or 50,000 miles up to 80,000 miles. These replacements were done at no cost as a result of a class action lawsuit. A windshield settlement which only extends the warranty mileage and not an automatic replacement. Talk about a huge safety risk if this windshield just cracks or breaks, especially if on a major highway. A fuel pump settlement which only extends the warranty mileage and not an automatic replacement unless the fuel pump fails. Very unsafe in my opinion. What if the fuel pump fails while on a major highway. This puts us and our safety at serious risk if this fuel pump were to fail especially going at a high rate of speed. Engine burns a quart of oil, by the way at $11.00 per quart every 3,000 miles which is not normal, and in my opinion, is an engine problem. Replacement of an ECM or Engine Control Module. Received a letter about the VCT or variable control transmission, more ridiculous problems going on. A broken right front axle replaced and then that same axle which was replaced by an incompetent mechanic, the axle seal on the replaced axle started leaking and I was charged $100 for that incompetence. Just this past week, the car was in for a radio issue with radio stations and the cd arbitrarily jumping around only to find out the radio needs to be replaced. While on my way to the dealership my tire press INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was driving my 2019 Subaru Outback North on [XXX] just North of Alanson, Michigan on [XXX] when it applied the brakes and made a noise similar to driving on the rumble strip. There were no vehicles in front of me. Scary and now I am nervous driving this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

I was driving my 2019 Subaru Outback North on [XXX] just North of Alanson, Michigan on [XXX] when it applied the brakes and made a noise similar to driving on the rumble strip. There were no vehicles in front of me. Scary and now I am nervous driving this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Parasitic draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have to have booster pack. Multiple mechanics trips. Dash screen touch option does not work, have videos of the screen randomly "fluttering" through various screens and or radio stations. Leave the radio off, will randomly come on, on its own.

ELECTRICAL SYSTEM

Parasitic draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have to have booster pack. Multiple mechanics trips. Dash screen touch option does not work, have videos of the screen randomly "fluttering" through various screens and or radio stations. Leave the radio off, will randomly come on, on its own.

ELECTRICAL SYSTEM

Repeated battery drain within 48 hours use of the vehicle, to the point the battery will no longer start the car. I believe this has come to be known as a parasitic battery drain, and has been traced to the Data Communications Module in these Subarus.

UNKNOWN OR OTHER

Failures of the radio Failures of the main head unit Nagivation errors and failures Display screens that go black, frozen

POWER TRAIN

My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

The windshield of my 2019 Subaru Outback Touring Edition has begun to split and crack, starting at the frame. The crack split and spread in a matter of days. My car was sitting unused in the driveway when this occurred. The damage started where the windshield meets the frame and has spread. I am not able to drive the car safely other than to get the windshield repaired. I contacted Subaru, and they told me they will not honor their extended warranty to my car because their warranty is on for 2020 and newer Outbacks. I have researched and spoken to many other owners who complain that the 2019 Outback's windshield is just as dangerous as the 2020 model and that once it starts cracking, it is only a matter of time until it will fall apart. Subaru has installed a very expensive (about $1000 to replace and calibrate) yet faulty windshield in their cars without a willingness to correct their mistake.

ENGINE

2019 Subaru Outback passenger side cam carrier started to seep at 42k miles. 63K continues to seep and Subaru suggested monitoring oil levels. Estimated cost to fix $6k. If leak gets worse and/or proper monitoring of oil in the engine is not done could lead to engine failure and costly repairs.

UNKNOWN OR OTHER

My Infotainment system randomly places phone calls, changes or cancels maps, and otherwise takes random actions that create distractions that makes for unsafe driving. It appears that the screen may be delaminating in multiple spots which would cause the above problems.

ELECTRICAL SYSTEM

Parasitic draw of the battery. (DCM) class action lawsuit.

ELECTRICAL SYSTEM

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked, the contact attempted to start the vehicle; however, the vehicle failed to start as intended. The contact inspected the battery and determined that the battery needed to be charged. The contact stated that the battery needed to be recharged every three days due to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated the failure was persistent. The contact stated that the dealer had replaced the battery with a genuine Subaru battery three months prior to the failure. However, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,879.

ELECTRICAL SYSTEM

Purchased 2019 Subaru outback June 2019. Have had multiple batteries replaced. Approximately every year at least the battery fails and I am left stranded. January 2021 the fuel pump was not working properly and they said that was from low drain on the battery but that when the car went to sleep, the draw was normal so they didn’t do anything. February 5, 2025 I was in for an oil change and everything was working well. March 17, 2025 battery going dead again. I got a jump and drove to the dealership. They said that they replaced the DCM and installed the new battery. It is now May 27, 2025 and my car will not start again not even with the jump. Called the dealership and they said I have to pay for a tow which is 45 miles away and I am not under Warranty any longer so I will have to pay for it. He also suggested that I call my local tow company and get them to try to jump it.

VISIBILITY/WIPER

I have experienced two separate incidents of spontaneous windshield cracking on my 2019 Subaru Outback, with no external impact or road debris involved. The first windshield crack occurred, and Subaru replaced it under warranty after inspection showed no signs of impact. The second crack occurred again without any collision or impact. However, Subaru has now refused to cover the second incident, even though it clearly follows the same pattern. There is no visible point of impact. The cracks appear to originate near the bottom edge of the windshield and spread rapidly. I park the vehicle in a safe residential area and have not driven over rough terrain or been involved in any accidents. I have also referenced a known class action lawsuit involving similar spontaneous cracking issues with windshields in Subaru vehicles, including the 2017–2020 Outback and Legacy models. This suggests a manufacturing or design defect affecting structural integrity. This issue creates a serious visibility and safety hazard for drivers and passengers, especially if the windshield fails further while the vehicle is in motion. Subaru’s failure to cover a known defect and repeated issue puts drivers at risk. I am requesting that the NHTSA investigate this recurring defect in Subaru windshields to determine whether a recall or broader corrective action is necessary.

UNKNOWN OR OTHER

I was driving 75mph in heavy, morning traffic. I was behind a large tractor trailer, switching lanes. My car’s ‘obstacle ahead’ warning was attempting to slow me down or stop me. The air pressure inside my car changed suddenly and I could feel the pressure difference. Then there was a huge explosion. It sounded like my back windshield broke. Instead, it was my sunroof. It had exploded outwards from the inside. It just shattered and blew up spontaneously.

ELECTRICAL SYSTEM

Battery draining fast. installed new battery last month. Car is dead and had to be towed to dealer. DCM issues. System prematurely drains battery because system is trying to connect to 3g even when car is off. There should be a recall. Not just an extended warranty that Subaru may not accept for rebuilt titled cars

UNKNOWN OR OTHER

Subaru did not notify consumers or aftermarket retailers that the Subaru battery in my vehicle was underamped. As a result, I unknowingly bought an underamped battery from Autozone to replace my dying battery in 2024, b/c their records indicated it was the right battery. I found out in 3/25 from Subaru service about the underamped battery issue when my car was dying. Autozone can’t replace it because their system (info they get from Subaru) says this is the right battery, because Subaru didn’t notify anyone. Subaru will not replace the battery for free because it’s not a Subaru battery. I have an internal service memo from 2023 that states what the right battery should be. However, Subaru didn’t notify the public or companies and so several people are probably driving around with underamped aftermarket batteries. I should not have to pay for a new battery, I should have received notice in 2023 about this issue and then I would have replaced it with the right Subaru battery. The battery I replaced in 2024 was the original Subaru underamped battery.

VISIBILITY/WIPER

On April 14, 2025, I experienced my fourth windshield break- others- 2 that were 3 months apart in 2023 and another in 2024. I do not know how this most recent crack occurred as I noticed it when I went to drive my car, which was parked inside my garage. I had driven 2 places earlier in the day with no signs of a crack and there were no noted strikes to the windshield during that time. I did ride on a highway the day prior, but did not hear any strikes to the windshield. The prior incidences I did hear something hit the windshield. I have been a car owner for decades and this is the first car I have ever had with any windshield crack. This complaint seems typical for this vehicle as many of the same issues were recently included in a class action lawsuit regarding a defect in the glass. Wile the 2019 model was not included for some reason, many NHTSA complaints from people with this model were included in this lawsuit so I certainly hope that NHTSA will seriously look into why these are a common occurrence for this vehicle.

LANE DEPARTURE: ASSIST

Car will lane correct when it's not needed. And all warning lights will come on in car when it's very hot. Cannot access touchscreen - because it constantly glitches as if it's being touched passenger side window continues to roll up and down when you click auto control on window and will not stop. I am afraid to drive because of these Electrical issues.

STEERING

Car will lane correct when it's not needed. And all warning lights will come on in car when it's very hot. Cannot access touchscreen - because it constantly glitches as if it's being touched passenger side window continues to roll up and down when you click auto control on window and will not stop. I am afraid to drive because of these Electrical issues.

ELECTRICAL SYSTEM

Car will lane correct when it's not needed. And all warning lights will come on in car when it's very hot. Cannot access touchscreen - because it constantly glitches as if it's being touched passenger side window continues to roll up and down when you click auto control on window and will not stop. I am afraid to drive because of these Electrical issues.

ELECTRICAL SYSTEM

Every few days of car not being used battery is being completely drained. We replaced 3 new batteries with a span of a 1 year.

ELECTRICAL SYSTEM

I am on my third battery for this car. It apparently has a known software issue of a parasitic battery drain that destroys the battery, leaving me stranded.

AIR BAGS

According to my Subaru service technician the Occupant detection control module is faulty on my car. Research has found that this is a known problem with 2020-2022 Subaru outbacks that is under recall. I believe the recall should be extended to include the 2019 year model because a faulty occupant detection module means that the air bag will not deploy in the event of a crash which is a serious safety concern.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owns a 2019 Subaru Outback. The contact stated while reversing into a parking spot and depressing the brake pedal, the engine revved and the vehicle seemed to attempt to accelerate unintendedly. The contact maintained the brake pedal depressed. The contact stated that the failure occurred while at a complete stop at the stop sign and while driving over a speed bump. There was no warning light illuminated. The dealer was contacted and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

ELECTRICAL SYSTEM

The Radio has what looks like water spots under the screen, this causes the infotainment system to go crazy, no hands free and I’m afraid it won’t show the backup screen while it is like this.

VISIBILITY/WIPER

Noticed a huge crack in my windshield this morning before leaving for work. Definitely some sort of stress fracture. Not from any kind of impact or rock chip. It was not there yesterday. This is a huge safety issue due to the suddenness and size of the crack right down the center of the windshield and then branching off to both the driver side view and the passenger side. Difficult to see while driving to work and very worried that the crack will continue to expand. I’m contacting the dealership where I purchased the car in June of 2024.

ELECTRICAL SYSTEM

Car screen is malfunctioning. Starts doing own things and can cause huge distraction to the driver. Beeping noise, blinking, calling and dialing phone numbers, raising volume. Becomes unresponsive and impossible to operate.

UNKNOWN OR OTHER

Screen is delaminating. Becoming unresponsive at times. Making ghost touches, phone calls, opening apps, messing with GPS. Seems unsafe when it could be going haywire and especially using GPS trying to navigate traffic.

ELECTRICAL SYSTEM

Screen is delaminating. Becoming unresponsive at times. Making ghost touches, phone calls, opening apps, messing with GPS. Seems unsafe when it could be going haywire and especially using GPS trying to navigate traffic.

ELECTRICAL SYSTEM

Subaru settled a class action lawsuit regarding faulty battery and DMC component that drains the battery continuously. My dealer just replaced my battery and DCM under warranty (I'm assuming the warranty is a result of the lawsuit). However, this does not ultimately remedy the problem. The new DMC will continue to draw on the battery causing future reoccurring issues. Subaru needs to make good on this problem in a permanent way.

UNKNOWN OR OTHER

The infotainment center not working. It makes ghost options. Examples: calls people arbitrarily. Changes radio stations out of the blue. Maps goes nuts when try to use navigation. Screen has bubbles. SOA has only offered to front 1/2 the cost of the fix when even the dealership advised this is a defect/ known issue. I probably haven’t even listed all the issues but it makes the radio/navigation/ starlink service unusable at this point unless I pay out to fix with no real assurance this will not occur again

ELECTRICAL SYSTEM

PARASITIC BATTERY DRAIN. I JUST BOUGHT THIS USED SUBARU OUTBACK IN JULY 2024. SINCE THEN, (WITHIN 8 MONTHS) THE CAR HAS HAD A DEAD BATTERY TWICE, IN 11/24 AND 2/25. I HAD TO HAVE THE CAR JUMPED STARTED BY AAA SERVICES. THIS IS MORE THAN AN INCONVENIENCE NOW. IT HAS BECOME A SAFETY ISSUE IF MY CAR WON'T START IN AN EMERGENCY SITUATION. I HAVE TAKEN THIS TO THE DEALER WHERE I BOUGHT IT AND THEY DIAGNOSED A 6 DAY BATTERY DRAIN TIME. SEE UPLOADED INVOICE. THIS IS A KNOWN FAULT REGARDING THE DATA COMMUNICATIONS MODULE (DCM) PREVIOUS SETTLEMENT AGREEMENTS ONLY REIMBURSED FOR COSTS OF BATTERY REPLACEMENTS, DIAGNOSIS UP UNTIL 2023. THE UNDERLYING PROBLEM IS NOT FIXED

UNKNOWN OR OTHER

The Infotainment system has been glitching repeatedly with each drive I take; I am unable to operate any functions. This interferes with CarPlay. I reported this to the dealership and they informed me I would get a notice of recall in the mail. That was almost 2 months ago.

UNKNOWN OR OTHER

The head unit on the vehicle has an issue where it bubbles and it’s causing the touch screen to spaz out, change sources, etc creating a terribly distracting driving experience and you are unable to turn it of. The screen flashes, the radio changes stations, it messes with the navigation rendering it useless, etc. it’s a known issue and Subaru settled a class an action lawsuit related to it for 2018 models but has not issued recalls to for any year models. They should fix the issue on all models. It has been going on for months.

ELECTRICAL SYSTEM

The head unit on the vehicle has an issue where it bubbles and it’s causing the touch screen to spaz out, change sources, etc creating a terribly distracting driving experience and you are unable to turn it of. The screen flashes, the radio changes stations, it messes with the navigation rendering it useless, etc. it’s a known issue and Subaru settled a class an action lawsuit related to it for 2018 models but has not issued recalls to for any year models. They should fix the issue on all models. It has been going on for months.

ELECTRICAL SYSTEM

I feel unsafe driving my car. My car could break down in the middle of nowhere at night, or worse. 2019 Subaru Outback **2023** October 2023 - Battery drain begins; neighbor/Darrel jump-starts repeatedly. - **First battery replacement** (Advance Auto Parts). - Driver-side window switch/trunk latch malfunctions. - Subaru of Kennesaw fails to diagnose drain; advises "electronic reset." - Trickle charger purchased as temporary fix. **2024** - **[XXX]** - **DCM replaced** at Subaru of Gwinnett (confirmed drain from DCM). - Car breaks down hours post-repair; **second battery installed**. - Case opened with Kelly of Subaru of America (no resolution). - **July 2024** - Dashcam installed (later blamed by Troncalli Subaru for drain). **2025** - **[XXX]** - Car taken to Cumming Subaru for battery drain. - **Third battery installed**; dealership blames dashcam (issue predates installation). - **[XXX]** - Denise (Customer Advocate) opens Case promises update (none received). - **[XXX]** - Barb (Executive Inquiry Specialist) promises update by Feb 21 (no follow-up). - **[XXX]** - Troncalli Subaru (Stephanie) claims car is ready but provides no diagnostic details. - No communication from Subaru executives (Thomas Doll, Jeff Walters). ————————- DCM Settlement: I believe there was class action law suit, and Subaru does not honor the extended warranty. 3+ repairs, 30+ days out of service. - **Subaru’s Negligence**: Note shifting blame and lack of follow-up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

Parasitic battery drain when vehicle is turned off. The DCM module in these vehicles will not shut off properly and continue to drain the battery. Subaru has firmware on the vehicle that will not fully charge the battery when driving to save fuel. The vehicle has had 6 or more instances over the past two weeks where the car was undriveable unless jumped from another vehicle or a boost device is used.

EXTERIOR LIGHTING

Parasitic battery drain when vehicle is turned off. The DCM module in these vehicles will not shut off properly and continue to drain the battery. Subaru has firmware on the vehicle that will not fully charge the battery when driving to save fuel. The vehicle has had 6 or more instances over the past two weeks where the car was undriveable unless jumped from another vehicle or a boost device is used.

ELECTRICAL SYSTEM

Parasitic battery drain when vehicle is turned off. The DCM module in these vehicles will not shut off properly and continue to drain the battery. Subaru has firmware on the vehicle that will not fully charge the battery when driving to save fuel. The vehicle has had 6 or more instances over the past two weeks where the car was undriveable unless jumped from another vehicle or a boost device is used.

UNKNOWN OR OTHER

the center console screen begins developing subsurface oil spots at 100,000 miles. these cause glare, inhibiting visibility, and phantom touches, inhibiting use of the system. this loss of ability to control the primary information system in the vehicle produces safety issues in distractions to the driver and inability to access vehicle information such as the map. I recently had a low fuel warning come on while traveling, which takes over the whole screen; because the screen was causing phantom touches, i could not dismiss it and continue using the map to navigate to a gas station. i risked being lost in winter in deep rural wisconsin, as my phone didn’t have signal and my car was my only local map this is a well known issue on Subaru owner fora, and the company refuses to recall or even warrantee the problem since it happens just after the 5y/100k mile turnover. mine began a month ago, at mile 101,086.

ELECTRICAL SYSTEM

Parasitic battery draw - when left completely unattended for about 10 days, the battery is drained, leaving driver stranded and in need of a car jump. Has occurred twice on a new battery installed in late Nov.

UNKNOWN OR OTHER

This is a recurring issue that has started significantly impacting my infotainment system. The screen malfunctions by pressing random buttons, hanging up calls, changing the radio station, and repeatedly attempting to connect and disconnect Bluetooth. When this happens, there's nothing I can do to stop it because the screen is entirely unresponsive to my touch. It's not only frustrating but also dangerous and very distracting while driving.

UNKNOWN OR OTHER

infotainment unit delamination. Plus radio stations skip stations constantly and phone through infotainment unit is messed up. Unit turns on and off. Then sometimes it is fine.

ELECTRICAL SYSTEM

Battery not charging. Battery from 09/2024. Unable to turn vehicle over. After charging battery, it has happened again.

UNKNOWN OR OTHER

Navigation Screen/STARLINK Multimedia screen malfunctions due to bubbling. Screen must remain turned off. Cannot use navigation and cannot use hands free phone. If I try to use any function the screen automatically scrolls through various function including randomly launching functions such as dialing numbers on my phone. I took the car to the dealer and they said it is "common" but not a recall and not covered by warranty because my car is now out of warranty

ELECTRICAL SYSTEM

The contact owns a 2019 Subaru Outback. The contact stated that the battery was power was draining abnormally. The contact stated that the vehicle had to be jumpstarted on ten occasions and the battery was replaced. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a parasitic draining. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was unknown.

ELECTRICAL SYSTEM

First battery --original to the car lasted about 3.5 yrs. Replacement lasted less than 2 yrs and was particularly weak in cold weather conditions. Third battery purchased in June 2024 and it was totally dead by Oct 2024 and was replaced. The Oct 2024 battery began to start slowly in Jan 2025 and today, Jan 12, 2025 failed to start. It was totally dead but was restarted with an emergency starter. I don't drive long distances often and most trips are short --3-5 miles almost every day. This seems to fit in with the electrical problems described for 2016-2020 Outbacks.