2022 RAM 3500

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: Driving with a disabled electronic stability control system can increase the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

POWER TRAIN:AUTOMATIC TRANSMISSION

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.

Risk: An internal loss of communication can result in a loss of drive power, increasing the risk of a crash.

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Risk: A vehicle fire increases the risk of injury.

STEERING

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the electric power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The contact was able to pull over to the shoulder of the roadway, where the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the wiring harness connector due to water intrusion, resulting in damages to the electric power steering control module. The contact was informed that the connector seal had failed to prevent the entrance of water leading to water damage. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 20,000.

POWER TRAIN

The transmission in my vehicle failed suddenly on May 31, 2025, entering “limp mode” and losing the ability to shift properly. The vehicle became immobile and was towed to the dealership. Initial diagnostics revealed difficulty shifting between 3rd and 4th gears. Service technicians attempted repair in June based on RAM TSB MC-10231775, which indicated snap ring failure in the Aisin transmission. Repairs prescribed in TSB were attempted but unsuccessful, as the vehicle still could not shift into 4th gear. Additional parts were ordered, and another repair was unsuccessfully attempted in late June. Ram has shipped a new transmission which we are waiting on the dealership to install.

FUEL/PROPULSION SYSTEM

My 2022 RAM 3500 has repeated failures of the diesel particulate filter (DPF) system. The truck enters limp mode unexpectedly, including while towing on the interstate, creating a serious safety hazard due to sudden loss of power. Since purchasing the vehicle, I have experienced ongoing issues with the emissions system, specifically related to the DPF. The check engine light comes on frequently, and diagnostic scans consistently show code P2459 (Diesel Particulate Filter Regeneration Frequency Too High). The DPF system has been replaced approximately five times by authorized RAM dealer. Despite these repairs, the same problem continues to occur. The truck will sometimes enter limp mode without warning, drastically reducing engine power. This has happened while towing a camper on the interstate, making it difficult or impossible to maintain safe highway speeds or accelerate when needed. This puts me, my passengers, and other motorists at risk of a crash, particularly when merging or changing lanes in fast-moving traffic. I have already pursued and settled a claim with Stellantis (RAM’s manufacturer) for $10k due to these issues. However, the problem persists, and the root cause has not been resolved. Accepting the settlement was recommended by legal counsel. The failure has occurred on multiple occasions (at least five separate incidents). The vehicle has undergone several service visits and emissions system replacements, but the safety issue continues. Current mileage 42,000. Dates of incidents from most recent: 6/25 (still in shop), 3/25, 9/24, 8/24,7/24,6/24,4/24,1/24,7/23,6/23,11/22. Documentation available upon request. Diesel particulate filter (DPF) system replaced approximately five times. I believe there is a defect in the design or operation of the emissions system that poses a safety risk. Loss of power while driving at highway speeds or towing creates a dangerous situation. I am reporting this in hopes that NHTSA will investigate this recurring issue.

POWER TRAIN

Transmission failure while driving not allowing to go in park after we got stopped. Truck un operable to get out of traffic.

AIR BAGS

The contact owns a 2022 RAM 3500. The contact stated while her husband was driving at 65 MPH, coming to a stop the brake pedal was depressed however the vehicle failed to stop in a timely manner rear ending the vehicle in front of him. The contact stated that no air bags deployed. The contact stated that her husband sustained injuries to his shoulders and his head. The vehicle was towed to caliber consultation auto shop. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the vehicle has not been deemed a total by her insurance company yet. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

VISIBILITY/WIPER

The contact owns a 2022 Ram 3500. The contact stated while driving approximately 65 MPH during the rain, the windshield wipers suddenly failed to operate as needed. The vehicle was taken to the dealer who diagnosed that the park switch wiring had failed. The wiring was replaced; however, the failure remained. The dealer determined that the Variable Cylinder Management (VCM) had failed and DTC: B2303/11; was retrieved. The contact stated that the VCM was repaired; however, the failure remained. The manufacturer was not informed of the failure. The failure mileage was approximately 161,000.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Ram 3500. The contact stated while driving 40-45 MPH and hauling a 14-ft loaded trailer, the engine made an abnormally loud knocking sound. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence, where a mobile independent mechanic diagnosed that the grid heater nut had melted and entered cylinder #6. The vehicle was then towed to the dealer, where it was diagnosed that the grid heater nut failure had caused catastrophic failure of the pistons, turbo charger, and engine. The dealer determined that the engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under warranty due to the mileage on the vehicle. The failure mileage was approximately 112,700.

SERVICE BRAKES

Trailer brake controler will report not connected when it is connected correctly. Systemm was tested and everything on the trailer is working properly. system was working corretly and suddenly stopped when on the interstate. Have had multiple shops look at the issue and no one can locate the issue. The radio/infotanment system will also disconnect radomly. Both act like a wire is lose. disconnect then reconnect and disconnect and reconnect, over and over. The radio disconnecting from the phone is an issue however not a safety concern like the trailer brake issue is. When I am pulling a 16,000 pound camper and the trailer brake stops that means I no longer have traler brakes and that can be an issue when stopping.

STEERING

The contact owns a 2022 Ram 3500. The contact stated that while driving on a main street at 10 MPH and attempting to make a turn, the vehicle experienced a loss of steering. The contact stated that the steering linkage had disconnected. The contact stated there was a clunking sound underneath the vehicle. There was no warning light illuminated. Upon inspection, the contact noticed that a bolt securing the steering rod to the steering linkage had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering linkage had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

FUEL/PROPULSION SYSTEM

Driving on highway 02/24/2025 approximately 07:15 pm EST at 65 mph, vehicle began Diesel DPF automatic regeneration cycle. Strong smell of "burning trash" and fuel vapor entered cabin with windows up. this happens frequently

ENGINE

Driving on highway 02/24/2025 approximately 07:15 pm EST at 65 mph, vehicle began Diesel DPF automatic regeneration cycle. Strong smell of "burning trash" and fuel vapor entered cabin with windows up. this happens frequently

STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed with the heated steering wheel feature activated, the steering wheel became extremely hot; making the vehicle difficult to maneuver because the contact was only able to hold the steering for several seconds while driving. The contact stated that the steering wheel was replaced a year prior due to a separate failure. No warning lights were illuminated. The vehicle was taken to the dealer, who observed that the steering wheel reached temperatures of more than 120-145 degrees. However, after consulting with the manufacturer, the dealer informed the contact that the feature was operating as intended and within specifications. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

FUEL/PROPULSION SYSTEM

Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.

ENGINE

Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.

SERVICE BRAKES

Intermittent fault causing ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, cruise control, to disable while driving.