2020 RAM 3500

POWER TRAIN:AUTOMATIC TRANSMISSION

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Risk: An engine stall increases the risk of a crash.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Risk: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

WHEELS:LUGS/NUTS/BOLTS/STUDS

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Risk: Wheel separation can cause a vehicle crash.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

ELECTRICAL SYSTEM:SOFTWARE

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

Risk: A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Risk: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ram 3500. The contact stated that while driving at various speeds, the vehicle made an abnormal ticking sound. The vehicle was taken to the dealer, where it was diagnosed with high-pressure fuel pump failure, but the vehicle was not repaired at the time. The contact stated that upon pulling into a parking lot, the vehicle stalled. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had imploded, causing damage to the fuel system. The dealer related the failure to NHTSA Campaign Number: 21V880000 (Fuel System, Diesel), and the vehicle was repaired; however, the contact later became aware that the dealer had replaced the high-pressure fuel pump with the same part. The contact stated that upon taking the vehicle to an independent mechanic to be serviced, the mechanic informed the contact that the high-pressure fuel pump installed on the vehicle was not the recall part, but the same defective part. The mechanic recorded the high-pressure fuel pump and part number, and the vehicle was taken back to the dealer, where it was confirmed that the recall part had not been installed on the vehicle. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The contact stated that the dealer delayed performing the recall repair free of charge, which required the contact to pay for the replacement of the high-pressure fuel pump with the correct part. The vehicle was repaired. The contact stated that the manufacturer failed to complete the recall repair free of charge. The failure mileage was approximately 38,000.

WHEELS:LUGS/NUTS/BOLTS/STUDS

The contact owns a 2020 Ram 3500. The contact stated that while driving at an undisclosed speed, the front wheels became inoperable. The contact stated that the vehicle was pulling to one side. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the front wheel studs had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000.

ELECTRICAL SYSTEM

Abs module has failed twice since truck purchased.

SERVICE BRAKES

Abs module has failed twice since truck purchased.

FUEL/PROPULSION SYSTEM

Codes: P2002, P242F, P2463, P1451 Failures: DPF, Charge air cooler leak, PM sensors, EGR internally cracked, Catalytic Convertor, Pink tinged oil, strong diesel odor in oil - post failures. Erratic def gauge readings, unstable idling, clunking downshift when exhaust brake decelerates, warm up stumbling. Power reduced, see dealer (over and over and over and over). Limp Mode (5 MPH). Permanent ticks/taps from front left motor, front passenger wheel well, passenger side mid-truck. Extremely loose gear shifter plus an occasional “Vehicle Not in Part” message on the dash display. Manufacturers Service Center (local and ONLY Ram dealership) has reproduced the issue. Independent Diesel Mechanic shop also reproduced. Service center and Independent shop both inspected. The safety issues of a 5 MPH limp mode and risk of sudden engine stalls while driving in traffic, especially on an interstate should be fairly self explanatory… As is a constant “Power Reduced See Dealer” problem, when your truck is used to do what it’s designed to do… Tow large loads. As is an extremely loose gear shifter that doesn’t always properly register as “in Park”. The date listed below is simply the date of the very first occurrence. It’s not a representation of every date after. The most recent date was just last week.