LINCOLN MKT

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Risk: An electrical arc can increase the risk of a fire.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

Risk: An oil leak, in the presence of an ignition source, increases the risk of a fire.

ELECTRICAL SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Lincoln MKT vehicles with a limousine or hearse preparation package, manufactured March 6, 2012, to March 10, 2015. In the affected vehicles, the vacuum pump relay may overheat due to an internal fault or contamination.

Risk: If the vacuum pump relay overheats, there is an increased risk of a vehicle fire.

FUEL SYSTEM, GASOLINE

Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source may result in a fire.

CHILD SEAT:TETHER: CONNECTOR/CLIP

Ford Motor Company (Ford) is recalling certain model year 2015 Lincoln MKT Town Car vehicles equipped with the livery package manufactured February 4, 2015, to June 23, 2015. The vehicles were intended to seat five passengers, but were delivered without the second row seating. Accordingly, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110. The vehicles also fail to comply with FMVSS No. 225, "Child Restraint Anchorages" since they were delivered without a tether anchorage at the front passenger seating position, and as is required for vehicles without a second row of seats.

Risk: The vehicles do not have the seats and restraints that they were intended to have. Unrestrained or improperly restrained occupants are at an increased risk of injury in the event of a crash.

PARKING BRAKE

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

STEERING

The contact owns a 2012 Lincoln MKT. The contact stated while attempting to start the vehicle, the message "Power Steering Assist Fault" was displayed, the Service Advancetrac warning light was illuminated, and the steering wheel seized. The vehicle was taken to an unknown dealer, where it was diagnosed with steering rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The contact was informed that the repair would be covered under NHTSA Campaign Number: 15V340000(Steering); however, the contact was later informed that the recall had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer scheduled an appointment with the dealer on the contact's behalf; however, the dealer declined to perform the repair. The contact was informed that the repair was at the dealer's discretion because the recall had expired. The vehicle was not repaired. The failure mileage was approximately 200,000.

UNKNOWN OR OTHER

I am submitting this complaint regarding a recurring safety issue with the rear-view camera system in my 2014 Lincoln MKT. The camera intermittently fails to display a proper image when the vehicle is placed in reverse. Specifically, the screen either remains blank, displays a distorted image, or inverts the image entirely. These malfunctions significantly impair rear visibility and pose a safety hazard, particularly in environments with limited space or pedestrian traffic. I have narrowly avoided several incidents with other vehicles or pedestrians, due to this camera malfunction. I am aware that Ford Motor Company has issued a recall for similar rear-view camera defects affecting various models from the 2015 to 2019 production years. However, my vehicle—despite exhibiting identical symptoms—is not currently included in that recall. Given the nature of the defect and its potential to compromise driver and pedestrian safety, I respectfully request that the National Highway Traffic Safety Administration investigate this issue and consider expanding the scope of the existing recall to include the 2014 Lincoln MKT. I had an independent service center check the camera. The ASE-certified technician explained the issue appears to be a software problem that can only be handled by a Lincoln dealer. When I contacted a dealership, they said they were not aware of any fixes for the problem. When the camera malfunctions, a message pops up on my information screen in the vehicle that tells me "Camera is unavailable" and to "Contact the dealer." There were no other warning messages or lamps of any kind. I am prepared to provide photographic or video evidence of the malfunction upon request and am willing to cooperate with any further inquiries or inspections deemed necessary. Thank you for your consideration of this matter.

UNKNOWN OR OTHER

Backup Camera intermittent - VIN not in Safety Recall for Lincoln. It will be intermittent, then display message "Camera is unavailable"

SUSPENSION

Both rear driver and passenger side toe links were replaced at Colonial Ford in Connecticut due to the recall. The driver side is fine, the defective part installed at Colonial Ford is the passenger side. This should be covered by Colonial Ford, as I'm at no fault for the time it took to find this defect which is not apparent until you place the vehicle on a lift and perform a professional inspection. There are no warning lamps or messages to alert the owner there is a defective part that could cause a life threatening accident with a replaced suspension part. Both Lincoln and Colonial Ford state there's nothing they can do because the replacement recall part is out of warranty, 1yr./12,000. I'd driven less than 3,000 miles when the defective replacement was found during a multi-point inspection at a different dealership. Also, the left rear toe link is fine, which proves the problem is with that specific part. Now I'm stuck with a future out of pocket replacement cost and I'm driven around with a recalled part that's more dangerous than the original. NHTSA and Lincoln should hold dealerships accountable when a life or death situation is created with an installed replacement part during a recall. Not wait for a person to get killed in an accident or a lawsuit to correct a recall replacement part defect.

STEERING

Turn car on and the steering wheel was impossible to turn. Received fault message saying error with steering system. Turn car off and back on and it worked this happened several times. Then it happened again and cannot the power steering to engage. Checked recalls none on my vehicle but same issue as other vehicles. Mechanic looked at vehicle and noted issue reset sensors which did not remedy issue. Still inspecting

UNKNOWN OR OTHER

Rearview camera image malfunctioning when the car is in reverse. Multiple issues with the rearview camera are: Frozen display, fuzzy display, reverse imaging, or no image displayed at all. This is creating a false representation of where my vehicle is relative to it's surroundings, thus highly increasing the risk of a crash and/or bodily injury and/or death. There currently are new recall number(s) associated with this malfunctioning safety hazard, one with the NHTSA recall number 25V-315 & Fords recall number 25S49 for these faulty rearview cameras. These are for select models & years only, and does not include my year nor model. [2015, Lincoln MKT Livery] Please, please, please expand the recall to include my year, make, and model. As lives depend on your oversite. Please add other years, makes & models to the recall list before an accident and/or injury occurs.

BACK OVER PREVENTION

The contact owns a 2015 Lincoln MKT. The contact stated that the back over prevention camera intermittently failed to operate as needed. The contact stated that the image on the screen was distorted. Additionally, the contact stated that the back over prevention sensor failed to recognize objects in the rear of the vehicle while shifted to reverse(R). The dealer was notified of the failure and the contact was informed that the vehicle was out of warranty. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to another organization for assistance with the repair of the failure. The vehicle was not repaired. The failure mileage was unknown.

STEERING

There is a recall for this on different VIN for this year and car, but not this VIN. The electric power steering locks up unable to move when you hit a bump or try to turn into somewhere or just changing lanes. This has led to almost constant accidents happening. This has been inspected by an independent service center and confirmed this is related to the recall.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.