2019 JEEP COMPASS

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Risk: Reduced visibility increases the risk of a crash.

POWER TRAIN

The contact owns a 2019 Jeep Compass. The contact stated that while driving on several occasions at various speeds, the vehicle lost power with the check engine and fuel warning lights illuminated. The engine failure, check engine, transmission, engine oil, and alignment messages were displayed. Additionally, the doors locked and unlocked, and the vehicle went into LIMP Mode and then stalled. The vehicle was restarted after 30 minutes, and on the second failure, the vehicle restarted in approximately 10 minutes. The vehicle was towed to a dealer, and the contact was advised to take the vehicle to the Jeep dealer for assistance. The vehicle was then taken to a dealer, where it was diagnosed that there were multiple communication errors and that the software needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred a month later. The vehicle was then taken to an independent mechanic, where the failure could not able to be replicated. The manufacturer was notified of the failure. The failure mileage was 31,586.

ENGINE

The contact owns a 2019 Jeep Compass. The contact stated that while driving on several occasions at various speeds, the vehicle lost power with the check engine and fuel warning lights illuminated. The engine failure, check engine, transmission, engine oil, and alignment messages were displayed. Additionally, the doors locked and unlocked, and the vehicle went into LIMP Mode and then stalled. The vehicle was restarted after 30 minutes, and on the second failure, the vehicle restarted in approximately 10 minutes. The vehicle was towed to a dealer, and the contact was advised to take the vehicle to the Jeep dealer for assistance. The vehicle was then taken to a dealer, where it was diagnosed that there were multiple communication errors and that the software needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred a month later. The vehicle was then taken to an independent mechanic, where the failure could not able to be replicated. The manufacturer was notified of the failure. The failure mileage was 31,586.

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The contact stated that the sound increased while accelerating to 25 MPH. The contact decelerated to 15 MPH and drove to the residence, where the contact inspected underneath the vehicle. The contact stated that he was an independent mechanic and noticed that the frame was detaching from the vehicle. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 21,000.

UNKNOWN OR OTHER

When the auto shut off is engaged when I come to a stop light or stop sign the engine will shut off but will not restart. Have brought the car into the dealership and they say they can not recreate the issue. This is the fourth time this has happened with the car - I am reporting the most current event.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

ABS light came on, took to mechanic, was advised he needed to order part, picked up vehicle while waiting for part to come in. While driving to work was using cruise control and put on my brakes and had no brakes, I ended up rear ending into another vehicle. Causing extensive damage to my car.

VEHICLE SPEED CONTROL

ABS light came on, took to mechanic, was advised he needed to order part, picked up vehicle while waiting for part to come in. While driving to work was using cruise control and put on my brakes and had no brakes, I ended up rear ending into another vehicle. Causing extensive damage to my car.

SERVICE BRAKES

ABS light came on, took to mechanic, was advised he needed to order part, picked up vehicle while waiting for part to come in. While driving to work was using cruise control and put on my brakes and had no brakes, I ended up rear ending into another vehicle. Causing extensive damage to my car.

POWER TRAIN

Whining noise coming from the front passenger side (POWER TAKEOFF UNIT). Raises rpm’s and makes noise at around 50 mph.

FUEL/PROPULSION SYSTEM

My 2019 Jeep Compass (VIN: omitted per instructions) experienced a serious powertrain issue where coolant leaked into the transmission, causing overheating and vehicle failure. The car became inoperable without warning at 74,000 miles. There were no prior signs or symptoms. A certified Jeep dealership confirmed a mechanical failure involving a faulty internal part that allowed transmission fluid and coolant to mix. Jeep denied full coverage despite it being a known issue among other owners. This is a significant safety risk, especially if the vehicle were to fail while driving. I am the original owner and the vehicle has been well-maintained with no accidents. A case was filed with Jeep, and a partial repair discount was offered, but the out-of-pocket cost is still unaffordable. This defect needs to be addressed as it renders the vehicle unreliable and unsafe.

ENGINE

My 2019 Jeep Compass (VIN: omitted per instructions) experienced a serious powertrain issue where coolant leaked into the transmission, causing overheating and vehicle failure. The car became inoperable without warning at 74,000 miles. There were no prior signs or symptoms. A certified Jeep dealership confirmed a mechanical failure involving a faulty internal part that allowed transmission fluid and coolant to mix. Jeep denied full coverage despite it being a known issue among other owners. This is a significant safety risk, especially if the vehicle were to fail while driving. I am the original owner and the vehicle has been well-maintained with no accidents. A case was filed with Jeep, and a partial repair discount was offered, but the out-of-pocket cost is still unaffordable. This defect needs to be addressed as it renders the vehicle unreliable and unsafe.

POWER TRAIN

My 2019 Jeep Compass (VIN: omitted per instructions) experienced a serious powertrain issue where coolant leaked into the transmission, causing overheating and vehicle failure. The car became inoperable without warning at 74,000 miles. There were no prior signs or symptoms. A certified Jeep dealership confirmed a mechanical failure involving a faulty internal part that allowed transmission fluid and coolant to mix. Jeep denied full coverage despite it being a known issue among other owners. This is a significant safety risk, especially if the vehicle were to fail while driving. I am the original owner and the vehicle has been well-maintained with no accidents. A case was filed with Jeep, and a partial repair discount was offered, but the out-of-pocket cost is still unaffordable. This defect needs to be addressed as it renders the vehicle unreliable and unsafe.

ENGINE

traveling approximately 45-50 mph on two lane road (speed limit 55...had just accelerated from a 4 way stop) I had only been on the road leaving my residence for about 7 minutes. the display showed the temperature gauge rise all of the way to the top, the error message stating "high coolant temperature' (along those lines) and the car jerked enough to cause a decrease in speed. I was almost rear ended. This is a dangerous issue. Ive looked at several forums where they were reported (hopefully to NHTSA as well) to dealers and they had not found a reason yet. batteries (aux and regular) were replaced last fall. PLEASE tell me it wont take someone getting seriously injured for something to be done.

ELECTRICAL SYSTEM

traveling approximately 45-50 mph on two lane road (speed limit 55...had just accelerated from a 4 way stop) I had only been on the road leaving my residence for about 7 minutes. the display showed the temperature gauge rise all of the way to the top, the error message stating "high coolant temperature' (along those lines) and the car jerked enough to cause a decrease in speed. I was almost rear ended. This is a dangerous issue. Ive looked at several forums where they were reported (hopefully to NHTSA as well) to dealers and they had not found a reason yet. batteries (aux and regular) were replaced last fall. PLEASE tell me it wont take someone getting seriously injured for something to be done.

AIR BAGS

The contact owns a 2019 Jeep Compass. The contact stated that while starting the vehicle, the air bag warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,387.

SERVICE BRAKES

Subject: Safety Complaint – Brake Sensitivity Causing Driver Injury (2019 Jeep Compass) Vehicle Info: •Year/Make/Model: 2019 Jeep Compass Latitude •Mileage: 79,119 •VIN: [XXX] ⸻ Complaint Summary: I am submitting this complaint due to a persistent and potentially dangerous issue with my 2019 Jeep Compass. The brake pedal is excessively sensitive, engaging abruptly with minimal pressure. This behavior has remained consistent since I purchased the vehicle certified pre-owned. Over the past year and a half, I have experienced increasing pain in my right knee from frequent driving. I believe this is due to repetitive strain caused by the unnatural effort required to gently brake in this vehicle. I have reported this issue at every service visit, but the dealership has dismissed it as “normal.” I am currently pursuing medical evaluation and have submitted a formal complaint to Jeep requesting a full brake diagnostic and written report. I am filing this complaint to document what I believe is a design or calibration flaw that poses an ergonomic and long-term health risk to drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

I pulled into a parking space, shifted the Jeep from drive to park and the drivers side curtain airbag deployed. The Jeep was parked and not moving.

ELECTRICAL SYSTEM

Vehicle: 2019 Jeep Compass Mileage (approx): 84,000 miles Issue Type: RANDOM - Electrical failure causing loss of power, brake lock, steering disablement Car is currently at an auto electric shop but can be available if needed. Description of Issue: I’ve been experiencing a recurring and dangerous issue with my 2019 Jeep Compass since around 2021. Every 6–8 months (sometimes more frequently), the vehicle suddenly lights up with every warning signal (check engine, brakes, power steering, airbag, traction, ABS, etc.). The brakes lock up, the power steering shuts down, and the car either dies immediately or will not restart for hours or even days. The issue is completely random and happens whether the car is driving or idling. There’s no apparent correlation with temperature, mileage, or usage. It happens when I'm at a red light, parked and my last incident happen the highway with both my boys in the car. (age [XXX] and [XXX] ) I’ve taken the car to the dealership a couple times, including having it towed in when it would not start. However, by the time they inspect it, the car resets itself, and I’m told they “can’t find the problem.” They’ve held it for weeks without results. This issue is not only unpredictable but highly dangerous. Losing steering and braking while on the road creates serious safety risks for myself, my family, and other drivers. From my own research and symptoms, this could be related to the TIPM or BCM malfunctioning — both of which I’ve read are common in Jeep models. Please investigate this issue, as it appears systemic and unresolved through regular service channels. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Vehicle: 2019 Jeep Compass Mileage (approx): 84,000 miles Issue Type: RANDOM - Electrical failure causing loss of power, brake lock, steering disablement Car is currently at an auto electric shop but can be available if needed. Description of Issue: I’ve been experiencing a recurring and dangerous issue with my 2019 Jeep Compass since around 2021. Every 6–8 months (sometimes more frequently), the vehicle suddenly lights up with every warning signal (check engine, brakes, power steering, airbag, traction, ABS, etc.). The brakes lock up, the power steering shuts down, and the car either dies immediately or will not restart for hours or even days. The issue is completely random and happens whether the car is driving or idling. There’s no apparent correlation with temperature, mileage, or usage. It happens when I'm at a red light, parked and my last incident happen the highway with both my boys in the car. (age [XXX] and [XXX] ) I’ve taken the car to the dealership a couple times, including having it towed in when it would not start. However, by the time they inspect it, the car resets itself, and I’m told they “can’t find the problem.” They’ve held it for weeks without results. This issue is not only unpredictable but highly dangerous. Losing steering and braking while on the road creates serious safety risks for myself, my family, and other drivers. From my own research and symptoms, this could be related to the TIPM or BCM malfunctioning — both of which I’ve read are common in Jeep models. Please investigate this issue, as it appears systemic and unresolved through regular service channels. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Batteries are constantly draining causing multiple failures with no warning such as hill assist, traction control, abs, steering, brake, 4 wheel drive and turn signal lights. I have had to replace both batteries every year since purchasing the vehicle. Date is happened is the most recent event. This happens yearly. The car will start violently shaking and loud clunking

UNKNOWN OR OTHER

This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, My 2019 Jeep Compass (80k miles) jerked violently and displayed the “Engine Coolant Temp High” warning message while the temperature gauges spiked. I coasted off to the shoulder. This could have caused an accident.

ENGINE

This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, My 2019 Jeep Compass (80k miles) jerked violently and displayed the “Engine Coolant Temp High” warning message while the temperature gauges spiked. I coasted off to the shoulder. This could have caused an accident.

ELECTRICAL SYSTEM

This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, My 2019 Jeep Compass (80k miles) jerked violently and displayed the “Engine Coolant Temp High” warning message while the temperature gauges spiked. I coasted off to the shoulder. This could have caused an accident.

BACK OVER PREVENTION

The contact owns a 2019 Jeep Compass. The contact stated that the rearview camera displayed an image while the vehicle was in reverse(R); however, after the contact had shifted to drive(D), the rearview camera image was still displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

UNKNOWN OR OTHER

I’ve been experiencing persistent issues with my car’s coolant system. In January, they replaced the hose connected to the coolant reservoir, but within 30 days, I received another overheating warning. When I brought the car back, I was told that the coolant reservoir needed to be replaced, and now I’m facing the same problem for the third time. This situation raises serious safety concerns because my car isn’t alerting me when it’s overheating. It appears that either the thermostat is faulty or it wasn’t properly replaced and checked during the repair. I requested to speak with a manager to escalate the issue, but they refused to provide any contact information.

ENGINE AND ENGINE COOLING

The contact owns a 2019 Jeep Compass. The contact stated that a message that the coolant level was high was displayed on the instrument panel and immediately after the message was displayed, the vehicle failed to accelerate as needed. Additionally, the windows failed to open and close, the doors failed to lock and unlock, and there were other unstated electrical malfunctions. The contact coasted over to the side of the road and turned off and restarted the vehicle several times for the vehicle to operate as needed. The failure was intermittent but had occurred approximately 12 times. The dealer was contacted; however, the contact had not received a callback. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 60,000.

ENGINE

The car flashed an error code "Coolant temp too high" and the engine shut down while I was entering the parking lot of my son’s school. The car froze up, but then turned itself back on. The coolant temperature was normal. I’ve been terrified to drive ever since.

ENGINE

The car flashed an error code "Coolant temp to high" and shut the engine down while I was entering the on ramp to the expressway. The car stalled in the middle of the lane. The coolant temp was normal and not high. I was able to restart the car and had no issue for rest of the drive. I checked my coolant levels and everything is normal. This again happened the next day in my neighborhood thankfully. The code flashed and the engine immediately shut down. There was little to no time to react. My fear is this will happen again when my daughter is driving.

ELECTRICAL SYSTEM

every time i turn on the car the parking brake is on and it also turns on while im driving and it causes the car to stall while in motion.

SERVICE BRAKES

every time i turn on the car the parking brake is on and it also turns on while im driving and it causes the car to stall while in motion.

ENGINE

I was driving normally down the street and the car suddenly shut itself off and a warning light came up that said something like "coolant high" and then it lost all power. after 5-10 seconds, everything came back on as normal. this has happened approximately 20 times in the last 2 years. I took it to the Jeep dealership and they tried to pull codes to see what was happening and they state that they cannot figure out what is wrong with it because it is not pulling any codes for that.

POWER TRAIN

Steering wheel feels like is almost completely detached. Every time we turn it sounds like it will break. This car is only 72k miles and the steering wheel should be working properly. There is a recall for this same issue for Jeep Cherokees for the same year as my Jeep Compass. This is a safety issue and very expensive to repair. Please help!

ENGINE

I am submitting this complaint regarding my 2019 Jeep Compass, which suffered catastrophic engine failure at only 50,000 miles despite regular maintenance and timely oil changes. The vehicle has been well-maintained, with all scheduled oil changes performed on time using the recommended oil and filters. Despite this, the engine experienced a dropped cylinder, leading to total failure and requiring a full engine replacement. The manufacturer, Jeep (Stellantis), refuses to cover the repair, stating that the vehicle is just outside its 5-year/60,000-mile powertrain warranty due to the time limit. However, engine failure at only 50,000 miles is highly premature and raises concerns about possible defects in the engine design, materials, or assembly. Given that many modern engines last well beyond 100,000 miles with proper maintenance, I believe this failure may indicate a widespread manufacturing defect that could pose safety risks to other Jeep Compass owners. If the engine fails unexpectedly, it could cause loss of power while driving, creating a serious hazard for drivers and passengers. I request that the NHTSA investigate whether other Jeep Compass owners have experienced similar premature engine failures and determine if this issue requires a recall, extended warranty coverage, or manufacturer accountability. Jeep should not be allowed to avoid responsibility for major engine failures in vehicles with such low mileage. Safety Concerns: •Unexpected engine failure can lead to sudden loss of power, increasing accident risks. •If this issue is widespread, other Jeep Compass owners could face similar failures without warning. •The manufacturer should be held accountable for defects leading to premature catastrophic failures. I urge the NHTSA to investigate this issue and determine if a recall or extended coverage program is warranted to protect consumers from unexpected and costly failures.

ENGINE

When I exited my car to enter my workplace on January 27, 2025, I noticed the radio had not turned off, which was unusual. I re-entered the car, turning the ignition on and off, hoping to shut the radio down. However, when I attempted to start the car, it made stalling noises, and would not turn on. After several attempts, the car turned on but the temperature gauge soared, and an error message about high coolant temperature appeared, causing the car to shut down immediately. I called my husband, who suggested waiting a few minutes before trying again. Fortunately, the car started, and I went into work, advised by my husband not to touch it until it was time to leave. Later, I drove directly to the Jeep dealership. Two days passed, and they dismissed the issue, unable to replicate it. Online research revealed this is a recurring problem with this model, raising my fears of the car shutting down unexpectedly in risky situations like driving on the highway.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2019 Jeep Compass. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the dealer had replaced the instrument cluster twice since the vehicle was purchased. The first instrument cluster replacement was in March 2022. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 51,000.

UNKNOWN OR OTHER

My Uconnect screen has distortion and can't view rear camera when backing up. I feel this is a safety feature that many people are having since I see people trying to repair on the Interweb. I feel manufacturers should cover anything safety for an extended period compared to regular warranty items. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

My Uconnect screen has distortion and can't view rear camera when backing up. I feel this is a safety feature that many people are having since I see people trying to repair on the Interweb. I feel manufacturers should cover anything safety for an extended period compared to regular warranty items. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Within a period of three weeks, I received two alarming messages that appeared suddenly on the dashboard, "Pull over now, engine will turn off soon." The first instance happened as I was driving on I-80 East going about 70 mph, while towing a teardrop trailer. Fortunately, there was a rest stop ahead and I was able to pull over safely. After 30-45 minutes, I turned the ignition on, the message wasn't there, so I was able to get back on the interstate and drive home. The second incident happened while I was exiting a parking lot, trying to merge onto the main thoroughfare. Had the car towed to Jeep dealership. Car would not start when tow truck driver was trying to remove car from tow bed. Tow truck driver used a portable battery charger to start engine up. Jeep dealership replaced the secondary battery that is connected to the start/stop feature, but when they test drove it, the car's power turned off again. Apparently, the main battery (which was replaced a month or so before by another company) was not installed properly. When that adjustment was corrected, the car was test driven a second time, and has been running fine. However, yesterday I read that 64,000 2017-2019 Jeep Cherokees are being recalled due to loss of power. It made me question whether the battery issue I experienced is really the culprit of why my engine turned off or if there's something else that I should be aware of.

SERVICE BRAKES

When starting my 2019 Jeep Compass an error message stated "coolant temperature high" and "service brake system." It then sputtered and shut down. I waited a minute and then restarted the vehicle. There was a lag for the car to start and then it went back to normal and no codes were present.

ELECTRICAL SYSTEM

When starting my 2019 Jeep Compass an error message stated "coolant temperature high" and "service brake system." It then sputtered and shut down. I waited a minute and then restarted the vehicle. There was a lag for the car to start and then it went back to normal and no codes were present.

ENGINE

When starting my 2019 Jeep Compass an error message stated "coolant temperature high" and "service brake system." It then sputtered and shut down. I waited a minute and then restarted the vehicle. There was a lag for the car to start and then it went back to normal and no codes were present.

UNKNOWN OR OTHER

The radio became scrambled and it is malfunctioning. it puts others at risk due to rear camera not working control of heated seats and steering wheel ect. i have read multiple reports of others who have had the same issue

ELECTRICAL SYSTEM

The radio became scrambled and it is malfunctioning. it puts others at risk due to rear camera not working control of heated seats and steering wheel ect. i have read multiple reports of others who have had the same issue

ENGINE

On 4 separate occasions over a 5 day period, the electronic parking brake system spontaneously engaged. This caused the vehicle to lose power and slow until it came to a complete stop/stall. The EPB indicator was displayed on the dash. I tried several courses of action to resolve the issue including putting the car in park, attempting to disengage the EPB as well turning the vehicle off and on again. This issue presents itself with no prior warning. Fortunately, I was not highway driving during any of the mishaps. I was able to coast to the side of the road or to a parking lot safely. This issue presents itself a dangerous issue that other Jeep Compass owners are also experiencing with seemingly no true resolve from the Jeep manufacturer.

ELECTRICAL SYSTEM

On 4 separate occasions over a 5 day period, the electronic parking brake system spontaneously engaged. This caused the vehicle to lose power and slow until it came to a complete stop/stall. The EPB indicator was displayed on the dash. I tried several courses of action to resolve the issue including putting the car in park, attempting to disengage the EPB as well turning the vehicle off and on again. This issue presents itself with no prior warning. Fortunately, I was not highway driving during any of the mishaps. I was able to coast to the side of the road or to a parking lot safely. This issue presents itself a dangerous issue that other Jeep Compass owners are also experiencing with seemingly no true resolve from the Jeep manufacturer.