2017 JEEP COMPASS

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.

Risk: If a customer follows the User's Guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.

Risk: If the left front halfshaft disengages or breaks, the vehicle will have a loss of drive. Additionally, if the vehicle is parked without using the parking brake, the vehicle may roll, despite being in 'Park.' Either condition may increase the risk of a crash.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Risk: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.

SUSPENSION

The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

POWER TRAIN

The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking, and the contact noticed a burning odor. Additionally, the transmission failed to shift as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured half-shaft. The contact was informed that the half-shaft needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact referenced NHTSA Campaign Number: 17V301000 (Power Train); however, the VIN was not included in the recall. The vehicle had been taken to the dealer several times; however, the failure recently became a persistent failure. The contact was referred to the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,862.

AIR BAGS

My front passenger active headrest deployed while parked.

STEERING

When driving my Jeep Compass, there have been numerous instances of the vehicle stalling out when slowing down or stopping at a light/stop sign. This has happened on busy roads, at busy intersections, and on country roads. When it happens, I cannot control any aspect of the vehicle; the breaks no longer work, I cannot turn the wheel, I cannot change gears or easily put it into park, and it takes multiple attempts to turn it off and back on. There are no warning lamps, messages or other symptoms prior to the incidents occurring, which started on 4/22/2025. Today, 4/29/2025, I checked my oil level and found that it was extremely low, although it should not be and I'm not yet due for an oil change. The Jeep Compass is going through more oil than usual and there is no message or notification showing at any time. I believe that this is the cause of the issues, and makes it extremely unsafe for myself, my passenger and other drivers/vehicles as it has happened on the highway and at intersections, where it could easily result in a serious accident.

SERVICE BRAKES

When driving my Jeep Compass, there have been numerous instances of the vehicle stalling out when slowing down or stopping at a light/stop sign. This has happened on busy roads, at busy intersections, and on country roads. When it happens, I cannot control any aspect of the vehicle; the breaks no longer work, I cannot turn the wheel, I cannot change gears or easily put it into park, and it takes multiple attempts to turn it off and back on. There are no warning lamps, messages or other symptoms prior to the incidents occurring, which started on 4/22/2025. Today, 4/29/2025, I checked my oil level and found that it was extremely low, although it should not be and I'm not yet due for an oil change. The Jeep Compass is going through more oil than usual and there is no message or notification showing at any time. I believe that this is the cause of the issues, and makes it extremely unsafe for myself, my passenger and other drivers/vehicles as it has happened on the highway and at intersections, where it could easily result in a serious accident.

ENGINE

When driving my Jeep Compass, there have been numerous instances of the vehicle stalling out when slowing down or stopping at a light/stop sign. This has happened on busy roads, at busy intersections, and on country roads. When it happens, I cannot control any aspect of the vehicle; the breaks no longer work, I cannot turn the wheel, I cannot change gears or easily put it into park, and it takes multiple attempts to turn it off and back on. There are no warning lamps, messages or other symptoms prior to the incidents occurring, which started on 4/22/2025. Today, 4/29/2025, I checked my oil level and found that it was extremely low, although it should not be and I'm not yet due for an oil change. The Jeep Compass is going through more oil than usual and there is no message or notification showing at any time. I believe that this is the cause of the issues, and makes it extremely unsafe for myself, my passenger and other drivers/vehicles as it has happened on the highway and at intersections, where it could easily result in a serious accident.

ENGINE

When driving the vehicle it has shut off the engine and stalled, it also shut off and a few milliseconds later restarted on the highway has done the multiple time

ELECTRICAL SYSTEM

When driving the vehicle it has shut off the engine and stalled, it also shut off and a few milliseconds later restarted on the highway has done the multiple time

SEAT BELTS

The contact owns a 2017 Jeep Compass. The contact stated while driving approximately 30-40 MPH, the driver’s side front seat belt unclipped and failed to secure the occupant. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.

AIR BAGS

Wiring compartment under the front wheel well is completely eroded away which caused my vehicle to completely stop driving and turning on. When looking at the whole wiring harness under the wheel well, wires were completely falling out of where they connect to the fuses because of how bad the erosion is. I was driving my car with my 4 year old child in it on the highway and it started to jerk, lights started flashing on the dash, including the airbag light, and then all at once shut completely off, lights went out, would not start back up at all. I had it towed back to my house and now it will not start up at all. I replaced a bunch of parts to it and then that is when I discovered that it was the whole wiring box under the wheel well that had corrode a bunch of wires. When hooking up the battery to try and jump it to. see if it would start, the wires that were loose started sparking and almost caught fire.

ENGINE

Wiring compartment under the front wheel well is completely eroded away which caused my vehicle to completely stop driving and turning on. When looking at the whole wiring harness under the wheel well, wires were completely falling out of where they connect to the fuses because of how bad the erosion is. I was driving my car with my 4 year old child in it on the highway and it started to jerk, lights started flashing on the dash, including the airbag light, and then all at once shut completely off, lights went out, would not start back up at all. I had it towed back to my house and now it will not start up at all. I replaced a bunch of parts to it and then that is when I discovered that it was the whole wiring box under the wheel well that had corrode a bunch of wires. When hooking up the battery to try and jump it to. see if it would start, the wires that were loose started sparking and almost caught fire.

ELECTRICAL SYSTEM

Wiring compartment under the front wheel well is completely eroded away which caused my vehicle to completely stop driving and turning on. When looking at the whole wiring harness under the wheel well, wires were completely falling out of where they connect to the fuses because of how bad the erosion is. I was driving my car with my 4 year old child in it on the highway and it started to jerk, lights started flashing on the dash, including the airbag light, and then all at once shut completely off, lights went out, would not start back up at all. I had it towed back to my house and now it will not start up at all. I replaced a bunch of parts to it and then that is when I discovered that it was the whole wiring box under the wheel well that had corrode a bunch of wires. When hooking up the battery to try and jump it to. see if it would start, the wires that were loose started sparking and almost caught fire.

POWER TRAIN

Unknown