JAYCO SENECA

EQUIPMENT:OTHER:LABELS

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca, and Seneca Prestige recreational vehicles. The windshield wipers may fail, resulting in reduced driver visibility.

Risk: Reduced driver visibility increases the risk of a crash.

STEERING:LINKAGES:TIE ROD ASSEMBLY

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca, and Seneca Prestige Class C motorhomes. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Risk: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Seneca XT and Entegra Accolade XT motorhomes. The windshield wiper arms may break, causing the windshield wipers to fail.

Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

TIRES:VALVE

Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.

Risk: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

STEERING:LINKAGES:TIE ROD ASSEMBLY

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca and Seneca Prestige Class C motorhomes. The steering arm and tie rod bolts may have a defective seam that can fracture.

Risk: A fractured bolt may cause a loss of steering control, increasing the risk of a crash.

VISIBILITY:GLASS, SIDE/REAR

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Jayco, Inc. (Jayco) is recalling certain 2015-2020 Seneca Class C motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.

Risk: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

EQUIPMENT:OTHER:LABELS

Jayco, Inc. (Jayco) is recalling certain 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."

Risk: An overloaded vehicle has an increased risk of a crash.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Improper mounting of the Dometic Water Heater by Jayco caused compartment failure. Jayco did not install supports under the 10-gallon water heater tank as required by Dometic (see installation instructions attached). Road bumps and vibrations caused the moment arm of the unsupported tank to tear the sheet metal water heater mounting frame fastened to the RV outer wall thereby causing a safety issue. The water heater compartment failed thereby tilting back behind the wall of the RV. When tilted back, the unit exhaust can enter the living quarters. When tilted back, the LP gas line is exposed to failure; the water line can break and there could be electrical implications. Other RV owners have described the same issue (see Inf from Amazon Review attached). Jayco customer service states they will do nothing unless directed by the NHTSA via a recall. They will not allow me to escalate the issue to Jayco management. I have an extended warranty and comprehensive insurance. Claims were discussed with both companies including photos but they reject this as a claim stating that a compartment failure is not covered even with safety concerns.

UNKNOWN OR OTHER

Improper mounting of the Dometic Water Heater by Jayco caused compartment failure. Jayco did not install supports under the 10-gallon water heater tank as required by Dometic (see installation instructions attached). Road bumps and vibrations caused the moment arm of the unsupported tank to tear the sheet metal water heater mounting frame fastened to the RV outer wall thereby causing a safety issue. The water heater compartment failed thereby tilting back behind the wall of the RV. When tilted back, the unit exhaust can enter the living quarters. When tilted back, the LP gas line is exposed to failure; the water line can break and there could be electrical implications. Other RV owners have described the same issue (see Inf from Amazon Review attached). Jayco customer service states they will do nothing unless directed by the NHTSA via a recall. They will not allow me to escalate the issue to Jayco management. I have an extended warranty and comprehensive insurance. Claims were discussed with both companies including photos but they reject this as a claim stating that a compartment failure is not covered even with safety concerns.

STRUCTURE:BODY

The fasteners for the front cap on the motorhome have failed and the front cap is separating from the body of the coach. Safety is an issue because a part of the vehicle is separating from the rest of the coach. We have contacted the dealer where our motorhome was purchased and pictures have been taken. We will be making arrangements for repair with Camping World in Golden, CO. The warning is the sight of the cover on both sides of the unit; the cover is separating from the coach and curling back. Our motorhome is low mileage (18,000 miles and a five year old vehicle). It has been housed in covered storage when not being used so weather and sun have not been a factor. January, 2025 we noticed the problem.

STRUCTURE

The seems on the can where the truck frame and RV frame come together were needing additional support and in my case support as there was no attempt from side to side swaying on the vertical seems. I had to bolt through the vertical seems with bolts and a piece of metal. Construction had to be done and done by me since I bought the coach used. I also had to reinforce the water tank as it was just sitting on plastic. This plastic was sitting on top of the wiring harness for the truck. It was also sitting on the propane line for the water heater. Could have resulted in a fire. Again since I bought the coach used and dealership told me to go pound sand.

UNKNOWN OR OTHER

The seems on the can where the truck frame and RV frame come together were needing additional support and in my case support as there was no attempt from side to side swaying on the vertical seems. I had to bolt through the vertical seems with bolts and a piece of metal. Construction had to be done and done by me since I bought the coach used. I also had to reinforce the water tank as it was just sitting on plastic. This plastic was sitting on top of the wiring harness for the truck. It was also sitting on the propane line for the water heater. Could have resulted in a fire. Again since I bought the coach used and dealership told me to go pound sand.

STRUCTURE:BODY

The forward over cab section is separating from the primary house box because of extremely poor designed/engineered assembly process. The cheep screws used in production are breaking.