JAYCO NORTHPOINT
View complaints and recalls by year, or see all recent reports below.
JAYCO NORTHPOINT Summary
10
Model Years
3
Total Complaints
21
Total Recalls
2010 - 2021
Year Range
Select Year
Recent Recalls
2020 JAYCO NORTHPOINT
69 vehicles affected
EQUIPMENT:OTHER:LABELS
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco North Point fifth wheel travel trailers. The certification labels may have the incorrect tire size information, causing the operator to install incorrect tires.
Risk: Towing a trailer with incorrect tires increases the risk of a crash.
2021 JAYCO NORTHPOINT
29825 vehicles affected
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
2021 JAYCO NORTHPOINT
87649 vehicles affected
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
2020 JAYCO NORTHPOINT
735 vehicles affected
SUSPENSION:REAR:AXLE:SPINDLE
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Fifth Wheel Northpoint 387RDFS(LZ) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube.
Risk: If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
2020 JAYCO NORTHPOINT
1105 vehicles affected
VISIBILITY:GLASS, SIDE/REAR
Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
2017 JAYCO NORTHPOINT
1409 vehicles affected
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
Jayco, Inc. (Jayco) is recalling certain 2017 North Point fifth wheel trailers. The leaf springs in the front and rear suspension of the vehicle do not provide adequate load support and may allow the tires to contact the surrounding structure under certain dynamic load conditions.
Risk: Tires contact with the wheel well or surrounding structure may cause damage to the tire, or cause premature tire wear, and loss of control, increasing the risk of a crash.
2019 JAYCO NORTHPOINT
1660 vehicles affected
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco North Point and Pinnacle fifth wheel trailers equipped with Carefree Altitude Series awnings. The awning circuit incorrectly has a 15amp fuse instead of a 5amp one.
Risk: In the event of a short circuit, the incorrect fuse can increase the risk of a fire.
2019 JAYCO NORTHPOINT
13 vehicles affected
EQUIPMENT
Jayco, Inc. (Jayco) is recalling certain 2019 North Point Fifth Wheel recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.
Risk: If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
2019 JAYCO NORTHPOINT
612 vehicles affected
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY
Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.
Risk: An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.
2013 JAYCO NORTHPOINT
49563 vehicles affected
EQUIPMENT
Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Recent Complaints
2020 JAYCO NORTHPOINT
ID: 2074383STRUCTURE:BODY
Upon completing a trip with the RV mentioned, an inspection was completed of the units suspension system where it was found to be compromised. Not knowing what compromised the suspension (leaf springs, shackles, hangars, etc), further investigation was done where the underbelly of the camper was removed. Upon gaining access to the actual RV frame, it was found to have at least two major cross members completely broken off the I-beam that runs from the front to back of the camper. Not only were there two cross members where the welds had completely broken free, but there were other metal bracings between cross members and to the I-beams that have also completely broken off. With the welds completely broken, there is no support between the two I-beams on this camper leading to major safety concern not only to those towing the fifth wheel but other motorist around the unit while on the highway. No accident has occurred but instead the frame has completely failed, including multiple cross members, other structural steel bracing and even multiple outriggers compromised due to the movement of the main 12" I-beams. This is a MAJOR safety concern that Lippert (frame manufacturer) nor Jayco (RV brand) is taking any responsibility for but should be addressed as other units sitting on similar frames could be facing the same issues due to the low quality welds and bracing.
2020 JAYCO NORTHPOINT
ID: 2074382UNKNOWN OR OTHER
Upon completing a trip with the RV mentioned, an inspection was completed of the units suspension system where it was found to be compromised. Not knowing what compromised the suspension (leaf springs, shackles, hangars, etc), further investigation was done where the underbelly of the camper was removed. Upon gaining access to the actual RV frame, it was found to have at least two major cross members completely broken off the I-beam that runs from the front to back of the camper. Not only were there two cross members where the welds had completely broken free, but there were other metal bracings between cross members and to the I-beams that have also completely broken off. With the welds completely broken, there is no support between the two I-beams on this camper leading to major safety concern not only to those towing the fifth wheel but other motorist around the unit while on the highway. No accident has occurred but instead the frame has completely failed, including multiple cross members, other structural steel bracing and even multiple outriggers compromised due to the movement of the main 12" I-beams. This is a MAJOR safety concern that Lippert (frame manufacturer) nor Jayco (RV brand) is taking any responsibility for but should be addressed as other units sitting on similar frames could be facing the same issues due to the low quality welds and bracing.
2020 JAYCO NORTHPOINT
ID: 2074381SUSPENSION
Upon completing a trip with the RV mentioned, an inspection was completed of the units suspension system where it was found to be compromised. Not knowing what compromised the suspension (leaf springs, shackles, hangars, etc), further investigation was done where the underbelly of the camper was removed. Upon gaining access to the actual RV frame, it was found to have at least two major cross members completely broken off the I-beam that runs from the front to back of the camper. Not only were there two cross members where the welds had completely broken free, but there were other metal bracings between cross members and to the I-beams that have also completely broken off. With the welds completely broken, there is no support between the two I-beams on this camper leading to major safety concern not only to those towing the fifth wheel but other motorist around the unit while on the highway. No accident has occurred but instead the frame has completely failed, including multiple cross members, other structural steel bracing and even multiple outriggers compromised due to the movement of the main 12" I-beams. This is a MAJOR safety concern that Lippert (frame manufacturer) nor Jayco (RV brand) is taking any responsibility for but should be addressed as other units sitting on similar frames could be facing the same issues due to the low quality welds and bracing.