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JAGUAR XJ

View complaints and recalls by year, or see all recent reports below.

JAGUAR XJ Summary

9

Model Years

6

Total Complaints

20

Total Recalls

2010 - 2019

Year Range

Recent Recalls

2017 JAGUAR XJ

12 vehicles affected

20V557000

AIR BAGS:FRONTAL

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Risk: Failure of the air bags to deploy properly increases the risk of injury in a crash.

2019 JAGUAR XJ

443 vehicles affected

19V039000

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar F-Pace, F-Type, and XJ vehicles equipped with V6 or V8 gasoline engines. The crankshaft pulley retaining bolt may have been improperly manufactured, possibly causing the crankshaft pulley bolt to fracture, potentially resulting in engine failure.

Risk: Engine failure may increase the risk of a crash.

2017 JAGUAR XJ

7036 vehicles affected

17V678000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.

Risk: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.

2010 JAGUAR XJ

4926 vehicles affected

17V394000

AIR BAGS

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.

Risk: In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.

2017 JAGUAR XJ

16 vehicles affected

16V943000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2016-2017 Jaguar XJ vehicles manufactured September 12, 2016, to October 26, 2016. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

Risk: In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.

2015 JAGUAR XJ

1346 vehicles affected

15V037000

AIR BAGS

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2015 Jaguar XJ vehicles manufactured July 2, 2014, to December 4, 2014. The affected vehicles may have an incorrect description of the operation of Occupant Sensor System (OSS) in the owner's manual. Since the manual does not correspond with the actual Air Bag Status Indicator Lamp, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

Risk: If the occupant does not correctly understand how air bag functions, they may be at an increased risk of personal injury in the event of a crash.

2013 JAGUAR XJ

70 vehicles affected

14V292000

ELECTRICAL SYSTEM:SOFTWARE

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 Jaguar XJ vehicles manufactured May 21, 2012, through July 10, 2012. The generic software calibration installed on the vehicles' Restraints Control Module (RCM) may not meet the specification for proper operation of the Supplemental Restraint System (SRS). As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: Vehicles that have the generic software may put the occupants at an increased risk of injury in the event of a crash.

2013 JAGUAR XJ

297 vehicles affected

14V157000

SUSPENSION:REAR

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.

Risk: If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.

2013 JAGUAR XJ

3 vehicles affected

14V123000

EQUIPMENT:OTHER:LABELS

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF and XJ vehicles manufactured March 26, 2013, through April 10, 2013. In these vehicles, the certification label that is intended to specify the required Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR) front, Gross Axle Weight Rating (GAWR) rear, the manufacture date and country of manufacture is absent. Thus, the vehicles do not conform to Part 567, "Certification."

Risk: If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.

2015 JAGUAR XJ

272 vehicles affected

14V673000

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2015 F-TYPE vehicles manufactured August 25, 2014, to September 12, 2014, 2015 XF vehicles manufactured September 3, 2014, to September 12, 2014, and 2015 XJ vehicles manufactured August 21, 2014, to September 11, 2014. In the affected vehicles, the Front End Accessory Drive (FEAD) belt, Power Assisted Steering (PAS) pump pulley and/or battery positive cable at the alternator may detach.

Risk: If the battery positive cable loosens, an electrical short may result, increasing the risk of a fire. If the FEAD belt looses or detaches, the vehicle may lose power assisted steering, increasing the risk of a crash.

Recent Complaints

2014 JAGUAR XJ

ID: 2128213

ENGINE

The contact owns a 2014 Jaguar XJ. The contact stated while driving approximately 40-55 MPH, the vehicle lost power steering assist, and then stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.

2014 JAGUAR XJ

ID: 2128212

STEERING

The contact owns a 2014 Jaguar XJ. The contact stated while driving approximately 40-55 MPH, the vehicle lost power steering assist, and then stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.

2018 JAGUAR XJ

ID: 2104370

ENGINE

About 2 years ago, I paid close to $4,000 to repair the coolant system in my Jaguar XJ. I now have the same issue.

2011 JAGUAR XJ

ID: 2080879

FUEL SYSTEM, GASOLINE

The contact owns a 2011 Jaguar XJ. The contact stated that while driving at undisclosed speeds, there was a fuel-burning odor coming from the vehicle. The contact had to roll down the windows while driving due to the odor. The contact stated that when the vehicle was refueled at the gas station, the odor of gasoline was very strong. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

2011 JAGUAR XJ

ID: 2068888

ENGINE

The contact owned a 2011 Jaguar XJ. The contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. The contact pulled over to the shoulder of the roadway and had the vehicle towed. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.

2011 JAGUAR XJ

ID: 2068880

ENGINE

The contact owns a 2011 Jaguar XJ. The contact stated while driving 75 MPH, the vehicle began to decelerate independently, prompting the contact to pull over to the shoulder of the roadway to have the vehicle towed. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 88,000.