2011 JAGUAR XJ Complaints and Recall Information
The 2011 Jaguar XJ has 3 complaints and 4 recalls filed with NHTSA. Owners most frequently report incidents involving sudden deceleration while driving and an odor of burning fuel. Engine failure and warning light illuminations have also been reported.
Common Issues
- Engine failure. Two owners reported vehicles decelerating independently at highway speeds with several warning lights illuminating. Both vehicles required engine replacement but were not repaired.
- Fuel odor. One owner described a strong fuel-burning smell inside the vehicle and at the gas pump accompanied by a check engine light. The vehicle was not diagnosed or repaired.
There are four recalls that affect this vehicle, covering components primarily related to windshield wipers and airbag systems. These recalls address safety concerns including visibility impairments and improper airbag deployment.
Recalls
- Windshield wiper assembly. Recall number 10V578000 affects 6,475 vehicles manufactured between July 2009 and November 2010. The front wiper arms’ securing nuts were not torqued correctly, which may cause loss of synchronization and wiper arm clashes. This could lead to reduced visibility and increase crash risk. Dealers will tighten the securing nuts free of charge.
- Restraint Control Module software. Recall number 20V557000 affects 12 vehicles from 2010-2011 and 2017 models. The RCM software may cause frontal airbags to deploy improperly during a crash, increasing the risk of injury. Dealers will update the software free of charge.
- Frontal airbags deployment. Same recall number 20V557000 also covers the risk of improper frontal airbag deployment under the same conditions and fix as above.
- Airbag calibration settings. Recall number 17V394000 involves 4,926 vehicles from 2010-2011. If the RCM software update fails, airbag calibration might be incorrect, which can prevent airbags from deploying properly in a crash. Dealers will update the software at no cost.
Owners facing repeated repairs, major safety defects, or unresolved recall issues with the 2011 Jaguar XJ may have protections under state lemon laws. Consulting with a consumer protection attorney can help clarify those rights.
2011 JAGUAR XJ Summary
2011
Model Year
3
Total Complaints
3
Total Recalls
11413
Vehicles Affected
Recalls
2011 JAGUAR XJ
12 vehicles affected
AIR BAGS:FRONTAL
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Risk: Failure of the air bags to deploy properly increases the risk of injury in a crash.
2011 JAGUAR XJ
4926 vehicles affected
AIR BAGS
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
Risk: In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
2011 JAGUAR XJ
6475 vehicles affected
VISIBILITY:WINDSHIELD WIPER/WASHER
JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 XJ VEHICLES MANUFACTURED FROM JULY 28, 2009, THROUGH NOVEMBER 3, 2010. THE FRONT WIPER ARMS TO SPINDLE FIXINGS WERE NOT TORQUED TO SPECIFICATION DURING MANUFACTURING. AS A RESULT, THE SECURING NUTS COULD FAIL TO PERFORM AS INTENDED, RESULTING IN A LOSS OF WIPER ARM SYNCHRONIZATION AND A CLASH OF THE WIPER ARMS.
Risk: IF THE WIPER ARMS LOSE SYNCHRONIZATION AND CLASH, THEY COULD DETACH FROM THE VEHICLE, REDUCING A DRIVER'S VISIBILITY AND INCREASING THE RISK OF CRASH.
Complaints
2011 JAGUAR XJ
ID: 2080879FUEL SYSTEM, GASOLINE
The contact owns a 2011 Jaguar XJ. The contact stated that while driving at undisclosed speeds, there was a fuel-burning odor coming from the vehicle. The contact had to roll down the windows while driving due to the odor. The contact stated that when the vehicle was refueled at the gas station, the odor of gasoline was very strong. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
2011 JAGUAR XJ
ID: 2068888ENGINE
The contact owned a 2011 Jaguar XJ. The contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. The contact pulled over to the shoulder of the roadway and had the vehicle towed. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.
2011 JAGUAR XJ
ID: 2068880ENGINE
The contact owns a 2011 Jaguar XJ. The contact stated while driving 75 MPH, the vehicle began to decelerate independently, prompting the contact to pull over to the shoulder of the roadway to have the vehicle towed. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 88,000.