2019 AUDI E-TRON Complaints and Recall Information
The 2019 AUDI E-TRON has 18 complaints and 4 recalls filed with NHTSA. Owners most frequently report issues related to the high voltage battery overheating, fire risk, and delays in recall repairs. Charging limitations and reduced range due to safety precautions are also commonly mentioned.
Common Issues- High voltage battery overheating. Reports indicate the battery overheats during charging, posing fire risks and causing shock incidents.
- Delayed recall repairs. Owners state the recall fix has been postponed multiple times with no clear resolution date and parts unavailable.
- Charging restrictions. Charging is often limited to 80 percent capacity, reducing driving range and causing inconvenience.
- Fire hazard concerns. Several complaints mention a potential fire risk associated with the battery and express safety concerns for passengers.
- Battery module failures. Instances of battery cells being replaced due to defects and warning signals on the freeway have been reported.
- Reduced vehicle range. Battery degradation and charging limits have reduced driving range to about 130 miles in some cases.
- Sunroof leaks. Water intrusion caused by sunroof leaks is reported along with dealer refusal to address the issue under warranty.
- Electrical system warnings. Fault indications related to electrical system faults appear, sometimes prompting vehicle tows.
- Dealer communication issues. Owners express frustration with dealership and manufacturer regarding recall updates and repair status.
- Battery monitoring without repair. Some vehicles under recall are monitored remotely without replacement or software update fixes being applied.
Four recalls affect the 2019 AUDI E-TRON which involve electrical and braking systems, as well as the high-voltage battery. The recalls mostly address fire risks, battery overheating, charging cable overheating, and brake pedal failures.
Recalls- Charging cable overheating. (NHTSA 23V842000) About 93,196 vehicles affected. Using a 220V/240V plug may cause overheating of home outlets or charging cables, increasing fire risk. Dealers will provide a new cable with a temperature sensor. Owners should avoid using the 220V charging cable until repaired.
- Brake pedal fastener defect. (NHTSA 24V621000) 1,453 vehicles affected. The brake pedal may detach from the brake booster due to improper assembly, risking loss of brake function and crash. Dealers will inspect and repair the brake booster free of charge.
- High-voltage battery overheating. (NHTSA 23V867000) 26,866 vehicles affected. Battery modules may overheat, increasing fire risk. Dealers will install diagnostic software to monitor battery performance and replace faulty modules as needed. No "Do Not Drive" advisory is in place.
- Battery charging socket seal leak. (NHTSA 19V434000) 1,646 vehicles affected. Moisture can enter the battery system through a faulty seal, possibly causing a short circuit and fire. Owners are advised to stop driving and park outside if warning lights appear. Dealers will replace seals and affected components free of charge.
Owners dealing with repeated battery problems, ongoing recall delays, or safety defects may have rights under their state’s lemon law. Those facing unresolved safety recalls or multiple costly repairs might consider consulting a qualified attorney for potential remedies.
2019 AUDI E-TRON Summary
2019
Model Year
18
Total Complaints
4
Total Recalls
123161
Vehicles Affected
Recalls
2019 AUDI E-TRON
1453 vehicles affected
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi E-Tron Quattro vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Risk: Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
2019 AUDI E-TRON
93196 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
2019 AUDI E-TRON
26866 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
2019 AUDI E-TRON
1646 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Risk: Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
Complaints
2019 AUDI E-TRON
ID: 2106816FUEL/PROPULSION SYSTEM
My car has been under a recall since 2023. I have been at the dealership for normal maintenance and for the recall several times now but the dealership/Audi says that it's monitoring the battery remotely and doesn't replace the battery. No fix has been done until now and the recall/fix keeps being delayed.
2019 AUDI E-TRON
ID: 2106815ELECTRICAL SYSTEM
My car has been under a recall since 2023. I have been at the dealership for normal maintenance and for the recall several times now but the dealership/Audi says that it's monitoring the battery remotely and doesn't replace the battery. No fix has been done until now and the recall/fix keeps being delayed.
2019 AUDI E-TRON
ID: 2106225VISIBILITY/WIPER
The car sunroof has started leaking in which for they have released an extended warranty. Although my car at this falls under the 80,000 mile limit the dealership refuses to work in the car. This is a hazard as batteries and water do not work together as this is a electric car.
2019 AUDI E-TRON
ID: 2106224UNKNOWN OR OTHER
The car sunroof has started leaking in which for they have released an extended warranty. Although my car at this falls under the 80,000 mile limit the dealership refuses to work in the car. This is a hazard as batteries and water do not work together as this is a electric car.
2019 AUDI E-TRON
ID: 2099467ELECTRICAL SYSTEM
I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Trying to get safety recall for high voltage battery but they kept saying they have not received software part to remedy this.
2019 AUDI E-TRON
ID: 2099466UNKNOWN OR OTHER
I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Trying to get safety recall for high voltage battery but they kept saying they have not received software part to remedy this.
2019 AUDI E-TRON
ID: 2099465STRUCTURE:BODY
I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Trying to get safety recall for high voltage battery but they kept saying they have not received software part to remedy this.
2019 AUDI E-TRON
ID: 2097723ELECTRICAL SYSTEM
2019 Audi Etron under recall for battery issue since 2023, to date there has been no remedy. This is a fire hazard and should be addressed. Audi says they will Notify when there’s a remedy.
2019 AUDI E-TRON
ID: 2094368UNKNOWN OR OTHER
Charging limited to 80% for over 18months now with the safety recall. Batteries are degraded and range dropped to 130miles earlier this year. Ability to drive safely impacted by low battery warning on multiple occasions and forced reduced speeds in rush hour traffic during in city commute. Local dealership is pointing to Audi not sending replacement batteries and safety limitation of 80% charge.
2019 AUDI E-TRON
ID: 2089412ELECTRICAL SYSTEM
The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
2019 AUDI E-TRON
ID: 2084944ELECTRICAL SYSTEM
The contact owns a 2019 Audi E-Tron. The contact stated while the vehicle was parked, the contact attempted to charge the vehicle and the high voltage battery overheated. The contact attempted to unplug the charger and got shocked; however, no medical attention was sought. No warning lights were illuminated. The vehicle remained at the residence. The contact was notified that the VIN was included in NHTSA Campaign Number: 23V867000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.
2019 AUDI E-TRON
ID: 2080712UNKNOWN OR OTHER
No specific incident, but the expected resolution date for this recall has been pushed out 3 or 4 times, and now there is no expected resolution date. I've already implemented the interim step for the recall and had to have a battery cell replaced, which took over 2 weeks for the dealership to complete. It's frustrating to constantly have a potential 2+ week fix hanging over our head, not to mention the fact that they recommend only using the vehicle at 80%, severely limiting our range, and, ultimately, the risk of the battery catching fire or exploding at any point! The recall has been open for almost a year and a half now, and it's only supposed to be a software update to fix it! I'd like to see them actually implement the final resolution!
2019 AUDI E-TRON
ID: 2080711ELECTRICAL SYSTEM
No specific incident, but the expected resolution date for this recall has been pushed out 3 or 4 times, and now there is no expected resolution date. I've already implemented the interim step for the recall and had to have a battery cell replaced, which took over 2 weeks for the dealership to complete. It's frustrating to constantly have a potential 2+ week fix hanging over our head, not to mention the fact that they recommend only using the vehicle at 80%, severely limiting our range, and, ultimately, the risk of the battery catching fire or exploding at any point! The recall has been open for almost a year and a half now, and it's only supposed to be a software update to fix it! I'd like to see them actually implement the final resolution!
2019 AUDI E-TRON
ID: 2080223FUEL/PROPULSION SYSTEM
NHTSA 23V867 was issued on the car after 8 months of purchase for high voltage battery modules protentional for a fire if overheating occurs. It has been over 18 months and recall only has been mitigated by reducing the ability to charge the car. Due to the potential of fire hazard we have had to stop charging the car in the garage overnight like we use to. Wife makes we stay outside with the car while it charges which in CA the prime ours are when we now charge increasing our cost to operate the vehicle. Resell price has also plummeted as a result of the unresolved recall resulting in owing more than the car is valued at.
2019 AUDI E-TRON
ID: 2064419ELECTRICAL SYSTEM
The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2019 AUDI E-TRON
ID: 2054131FUEL/PROPULSION SYSTEM
Posed safety risks due to recalls. I do not feel safe driving two babies with posed fire risk due to open recalls. No current fix for over a year.
2019 AUDI E-TRON
ID: 2054130ENGINE
Posed safety risks due to recalls. I do not feel safe driving two babies with posed fire risk due to open recalls. No current fix for over a year.
2019 AUDI E-TRON
ID: 2054129ELECTRICAL SYSTEM
Posed safety risks due to recalls. I do not feel safe driving two babies with posed fire risk due to open recalls. No current fix for over a year.