2014 AUDI A5 Complaints and Recall Information
The 2014 AUDI A5 has 4 complaints and 3 recalls filed with NHTSA. Owners primarily report failures involving the power steering module, which led to loss of steering and control while driving. Other issues include engine shutdown and water pump failures related to recalls.
Common Issues- Power steering failure. The power steering module fails, causing the steering wheel to lock and resulting in loss of vehicle control on the highway.
- Steering lockup incidents. Drivers report the steering wheel locking suddenly, which can cause the vehicle to lose control.
- Dealership refusal. Dealers declined repairs citing expiration of extended warranty despite low mileage on affected vehicles.
- Environmental effects. Rain is reported to impact the power steering modules, contributing to failure.
- Engine shutdown. Vehicle shuts off unexpectedly at speeds between 30 and 70 MPH; the engine fails to restart immediately and shows ECP warning light.
- Recurring engine issues. Camshaft sensor and fuel pump replacements did not eliminate the shutdown problem.
- Recall reimbursement denial. One owner was denied reimbursement for water pump repairs from a recall due to timing of previous submissions.
There are three recalls affecting the 2014 AUDI A5 involving engine cooling and electrical systems. These recalls address defects that may cause engine overheating and increase fire risk due to coolant pump malfunctions and electrical connector corrosion.
Recalls- Engine coolant pump defect. (NHTSA 18V229000) Approximately 342,867 vehicles affected. The electric coolant pump may become blocked by debris or short-circuit from moisture, increasing the risk of fire. Audi dealers will replace the pumps free of charge. Recall started September 14, 2018.
- Coolant pump software update. (NHTSA 17V002000) About 342,867 vehicles involved. Software update disables power to the coolant pump if blockage is detected to prevent overheating and fire risk. Owners will be notified and service is free. Recall effective February 20, 2017.
- Auxiliary heater electrical corrosion. (NHTSA 17V622000) 216,913 vehicles affected. Corroded electrical connectors may cause wires to overheat or melt, posing a fire hazard. Audi will replace the heater and update software as needed at no charge. Recall began November 27, 2017.
Owners facing repeated power steering failures, engine shutdowns, or unresolved recall repairs may have rights under state lemon laws. Consulting with a consumer protection attorney is advisable when safety defects persist or repairs are refused.
2014 AUDI A5 Summary
2014
Model Year
4
Total Complaints
3
Total Recalls
902647
Vehicles Affected
Recalls
2014 AUDI A5
342867 vehicles affected
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.
2014 AUDI A5
216913 vehicles affected
ELECTRICAL SYSTEM:WIRING
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Risk: The melted wires can increase the risk of a fire.
2014 AUDI A5
342867 vehicles affected
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Risk: If the coolant pump overheats, it can increase the risk of a fire.
Complaints
2014 AUDI A5
ID: 2088584ENGINE AND ENGINE COOLING
The contact owns a 2014 Audi A5. The contact stated that while driving 30-70 MPH, the vehicle shut off. The contact stated that the failure occurred while driving for an hour or stopped at a light. The vehicle failed to restart. The contact waited for 10 minutes to restart, but the vehicle shut off again. The ECP warning light was illuminated. After the vehicle cooled off and the battery was disconnected, the vehicle drove as designed. The contact replaced the cam shaft sensor, and fuel pump however, the failure recurred. The contact stated that the failure was related to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there were no recalls associated with the VIN. The manufacturer referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 60,000.
2014 AUDI A5
ID: 2088528UNKNOWN OR OTHER
On March 24, 2025 I submitted a valid claim for reimbursement to Audi of America for the outstanding recall on my A5's water pump along with the receipt for the service. Audi denied reimbursement because I had a claim that was "too old" from the recall date. This is of course, illegal. I would like Audi to reimburse me for my valid recall service. Body of email sent to Audi of America on March 24: To whom it may concern; I had previously submitted for reimbursement for work performed on my 2014 Audi A5 in August 2024. The vehicle has a recall notice for the waterpump; my waterpump failed as indicated in the recall notice and I had it repaired. I did not have the itemized receipt for the work performed and am attaching that receipt now. I am seeking reimbursement for the two major work groups as indicated on the invoice: AIR CONDITION DIAGNOSIS - $251.33 WATER PUMP: AUDI - $1554.80 Total Reimbursement Request - $1806.13
2014 AUDI A5
ID: 2079003STEERING
1) power steering module failed resulting in steering failing on highway. Car is not available for inspection due to being totaled. Issue was a known service bulletin by Audi however new owners had no way to know it was a life threatening issue. 2) The car lost control when power module failed, steering wheel locked up. 3) Yes 4) insurance and the dealership. The dealership refused to cover it because it was 10years past extended warranty even thought it had less than 125,000 miles. Apparently RAIN affects these units. 5) No.
2014 AUDI A5
ID: 2079002ELECTRICAL SYSTEM
1) power steering module failed resulting in steering failing on highway. Car is not available for inspection due to being totaled. Issue was a known service bulletin by Audi however new owners had no way to know it was a life threatening issue. 2) The car lost control when power module failed, steering wheel locked up. 3) Yes 4) insurance and the dealership. The dealership refused to cover it because it was 10years past extended warranty even thought it had less than 125,000 miles. Apparently RAIN affects these units. 5) No.