2019 WESTERN STAR 5700 Complaints and Recall Information
The 2019 WESTERN STAR 5700 has 0 complaints and 20 recalls filed with NHTSA. Owners most frequently report issues related to vehicle safety systems and component malfunctions affected by recalls.
There are 20 recalls addressing a variety of systems including brakes, electrical wiring, steering components, clutch assemblies, door structure, and window adhesion. These safety-related recalls cover multiple potential defects that could increase the risk of crash or injury.
Recalls- Door structure. NHTSA recall 19V722000 affects 2,547 vehicles due to adhesive bond failure on baggage or sleeper side doors, risking door separation on the road. Dealers will install reinforcement clips with mechanical fasteners at no cost.
- Brake caliper mounting bolts. Several recalls including 19V367000, 20V127000, 18V703000, and 18V353000 affect thousands of vehicles. Insufficiently tightened bolts reduce brake effectiveness, increasing crash risk. Dealers will inspect and tighten or repair as needed free of charge.
- Electrical wiring power studs. Recalls 21V882000 and 18V191000 cover 6,100 and 7,128 vehicles respectively. Power studs passing through the bulkhead may cause electrical arcs that increase fire risk. Dealers will replace or inspect and replace power studs free of charge.
- Clutch assembly failure. Recalls 20V642000 and 18V903000 affect over 4,000 and 6,700 vehicles. Internal clutch components may fail causing unintended vehicle movement. Dealers will update software and repair or replace clutches free of charge.
- Ground harness wiring. Recalls 21V206000 and 20V281000 affect approximately 5,100 and 2,987 vehicles. Undersized wiring may cause melting connectors and possible engine stall, raising crash risk. Dealers will replace ground harness wiring at no cost.
- Steering wheel installation. Recall 18V699000 affects 622 vehicles with steering wheels that may loosen and detach causing loss of control. Dealers will correct steering wheel installation free of charge.
- Steering and tie rod arm bolts. Recall 18V913000 affects 501 vehicles. Loose bolts may cause tie rod arm separation and loss of vehicle control. Dealers will inspect and tighten bolts, installing new fasteners if necessary at no charge.
- Rear window vent adhesion. Recall 19V792000 affects 2,725 vehicles with sleeper cab vent windows that may detach. Dealers will replace vent windows free of charge.
Owners dealing with repeated repairs, unresolved recall issues, or safety-related defects on the 2019 WESTERN STAR 5700 may have rights under their state’s lemon law. Consulting with a consumer protection attorney could provide guidance on potential options.
2019 WESTERN STAR 5700 Summary
2019
Model Year
0
Total Complaints
14
Total Recalls
55958
Vehicles Affected
Recalls
2019 WESTERN STAR 5700
6100 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
2019 WESTERN STAR 5700
5111 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.
Risk: Damage to the ground harness may cause an engine stall, increasing the risk of a crash.
2019 WESTERN STAR 5700
4329 vehicles affected
POWER TRAIN:CLUTCH ASSEMBLY
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.
Risk: Unintended vehicle movement van increase the risk of a crash.
2019 WESTERN STAR 5700
2987 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
Risk: An engine stall may increase the risk of a crash.
2019 WESTERN STAR 5700
2585 vehicles affected
SERVICE BRAKES, AIR:DISC:CALIPER
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
2019 WESTERN STAR 5700
253 vehicles affected
SERVICE BRAKES, AIR:DISC
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, Business Class M2, Cascadia, Western Star 5700, and FCCC XC Chassis vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
2019 WESTERN STAR 5700
2547 vehicles affected
STRUCTURE:BODY:DOOR
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Risk: A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
2019 WESTERN STAR 5700
2725 vehicles affected
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Risk: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
2019 WESTERN STAR 5700
501 vehicles affected
STEERING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Risk: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
2019 WESTERN STAR 5700
5534 vehicles affected
SERVICE BRAKES, AIR:DISC:CALIPER
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
2019 WESTERN STAR 5700
622 vehicles affected
STEERING
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Cascadia and Western Star 5700 vehicles. The steering wheel on these vehicles may loosen over time and the steering wheel may detach from the steering column.
Risk: If the steering wheel detaches, there would be a loss of vehicle control, increasing the risk of a crash.
2019 WESTERN STAR 5700
6795 vehicles affected
POWER TRAIN:CLUTCH ASSEMBLY
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Risk: Unintended vehicle movement can increase the risk of a crash.
2019 WESTERN STAR 5700
8741 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
2019 WESTERN STAR 5700
7128 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
Complaints
No complaints found.