2018 WESTERN STAR 5700 Complaints and Recall Information
The 2018 WESTERN STAR 5700 has 0 complaints and 19 recalls filed with NHTSA. Owners most frequently report issues related to structural and electrical systems based on recall data. There are multiple recalls affecting brake components, electrical wiring, steering, and door assemblies.
The vehicle is subject to 19 recalls that address various systems including structural body components, electrical wiring, clutch assemblies, brake systems, suspension, steering linkages, and exterior lighting. These recalls involve repairs to improve safety and prevent potential hazards such as unintended vehicle movement, brake failure, and loss of vehicle control.
Recalls- Door assembly adhesion. NHTSA recall 19V722000 affects 2,547 vehicles. The adhesive bond on baggage or sleeper side doors may fail, causing doors to separate in motion. This could create road debris and increase crash risk. Daimler will install reinforcement clips with mechanical fasteners free of charge.
- Electrical power stud. Recall 21V882000 impacts 6,100 trucks. The power stud may contact the bulkhead and cause electrical arcing, increasing fire risk. Dealers will replace pass-through power studs free of charge. Owners previously inspected under recall 18V191 must return for the remedy.
- Clutch assembly failure. Recall 20V642000 involves 4,329 vehicles. An internal clutch component may fail, allowing unintended vehicle movement and raising crash risk. Software updates and clutch replacements will be done at no charge.
- Brake light pressure switch. Recall 17V761000 affects 438,255 trucks where hard brake applications may not activate brake lights with light pedal application. This failure could prevent signaling to other motorists and increase crash risk. Repairs are provided free of charge.
- Brake caliper mounting bolts. Recall 18V703000 covers 5,534 vehicles. Insufficiently tightened bolts may reduce brake effectiveness. Dealers will inspect and tighten bolts free of charge.
- Steering and tie rod arm bolts. Recall 18V913000 affects 501 trucks. Loose bolts may cause tie rod arm separation, resulting in loss of vehicle control and crash risk. Inspections and fastener replacements are done free of charge.
- Vent window adhesive. Recall 19V792000 involves 2,725 vehicles. Poor adhesive may allow sleeper cab vent windows to detach while driving, creating a road hazard. Dealers will replace vent windows free of charge.
- Power stud clearance. Recall 18V191000 applies to 7,128 trucks. Power studs passing through bulkheads may contact the bulkhead and arc electrically, posing fire risk. Inspections and replacements will be performed free of charge.
- Brake caliper mounting bolt loosening. Recall 18V353000 impacts 8,741 vehicles with air disc brakes. Loose bolts could reduce braking performance and raise crash risk. Dealers will inspect and tighten bolts free of charge.
- Clutch assembly software and repair. Recall 18V903000 affects 6,795 trucks with Eaton ECA clutches. Internal component failure may cause unintended movement. Software updates and component repairs are free of charge.
- Tow hook failure. Recall 17V452000 covers 2,483 vehicles. Tow hooks may fail during recovery operations, increasing injury risk. Inspections and replacements based on production date codes are performed free of charge.
Owners with repeated repairs or unresolved recall issues related to safety or vehicle control may have rights under state lemon laws. Consulting an attorney specializing in consumer protection law could help determine possible remedies.
2018 WESTERN STAR 5700 Summary
2018
Model Year
0
Total Complaints
11
Total Recalls
485138
Vehicles Affected
Recalls
2018 WESTERN STAR 5700
6100 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
2018 WESTERN STAR 5700
4329 vehicles affected
POWER TRAIN:CLUTCH ASSEMBLY
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.
Risk: Unintended vehicle movement van increase the risk of a crash.
2018 WESTERN STAR 5700
2547 vehicles affected
STRUCTURE:BODY:DOOR
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Risk: A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
2018 WESTERN STAR 5700
2725 vehicles affected
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Risk: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
2018 WESTERN STAR 5700
501 vehicles affected
STEERING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Risk: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
2018 WESTERN STAR 5700
5534 vehicles affected
SERVICE BRAKES, AIR:DISC:CALIPER
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
2018 WESTERN STAR 5700
6795 vehicles affected
POWER TRAIN:CLUTCH ASSEMBLY
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Risk: Unintended vehicle movement can increase the risk of a crash.
2018 WESTERN STAR 5700
8741 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
2018 WESTERN STAR 5700
7128 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
2018 WESTERN STAR 5700
2483 vehicles affected
EQUIPMENT
Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.
Risk: If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.
2018 WESTERN STAR 5700
438255 vehicles affected
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Complaints
No complaints found.