2017 WESTERN STAR 5700 Complaints and Recall Information
The 2017 WESTERN STAR 5700 has 0 complaints and 18 recalls filed with NHTSA. Owners most frequently report issues related to vehicle safety components and structural integrity based on recall data.
There are 18 recalls affecting systems such as body structure, electrical wiring, lighting, suspension, steering, visibility, seat belts, power train, braking, and emergency equipment. These recalls address defects that may compromise vehicle safety and operational reliability.
Recalls- Door structure failure. NHTSA recall 19V722000 affects 2,547 vehicles due to adhesive bond failure on baggage or sleeper side doors. Doors may separate from hinges while in motion, posing a road hazard. Dealers will install reinforcement clips free of charge.
- Electrical arc risk. Recall 21V882000 affects 6,100 vehicles with power studs passing through the bulkhead that may contact it, causing electrical arcs and increasing fire risk. Dealers will replace power studs at no cost.
- Brake light malfunction. Recall 17V761000 covers 438,255 trucks where brake light pressure switches may fail to activate lights after hard braking, reducing rear signal visibility and crash prevention. Repairs are free through dealers.
- Rear reflective tape visibility. Recall 20V214000 involves 63,175 vehicles with rear reflective tape partially covered by mudflap brackets, reducing visibility. Dealers will inspect and reposition tape to meet FMVSS 108 requirements.
- Loose steering bolts. Recall 18V913000 affects 501 trucks with possible loose tie rod and steering arm bolts, risking tie rod separation and loss of control. Dealers will inspect and tighten bolts free of charge.
- Vent window detachment. Recall 19V792000 covers 2,725 vehicles with improperly adhered vent windows that may detach in motion, creating road hazards. Dealers will replace the windows at no cost.
- Power stud clearance inspection. Recall 18V191000 involves 7,128 vehicles where power studs may contact the bulkhead, prompting electrical arc risk. Dealers will inspect and replace studs if needed.
- Brake caliper mounting bolts. Recall 18V353000 affects 8,741 vehicles with insufficiently tightened caliper bolts that may loosen and reduce braking performance. Dealers will inspect and tighten mounting bolts free of charge.
- Seat belt mounting plate defect. Recall 16V711000 covers 1,944 trucks with oversized drill holes in seat belt mounting plates, risking failure during crashes. Dealers will reinforce mounting plates at no cost.
- Axle output shaft fracture. Recall 17V315000 involves 698 trucks with brittle NFD tandem rear axle output shafts prone to fracturing during use, affecting compression braking and road debris hazards. Dealers will replace output shafts free of charge.
- Fire extinguisher malfunction. Recall 17V810000 covers 24,860 trucks equipped with Kidde plastic-handle extinguishers that may clog or detach nozzles, risking inoperability during fires. Owners will receive replacements from Kidde at no cost.
- Front axle hub failure. Recall 16V634000 affects 156 trucks with Conmet aluminum hubs that may fail under specified weight limits, leading to wheel separation and crash risk. Dealers will replace front axle hubs free of charge.
Owners dealing with repeated repairs or unresolved recall issues related to safety defects may have rights under their state lemon law. Consulting appropriate legal resources is advisable for those affected by multiple or serious vehicle defects.
2017 WESTERN STAR 5700 Summary
2017
Model Year
0
Total Complaints
12
Total Recalls
556830
Vehicles Affected
Recalls
2017 WESTERN STAR 5700
6100 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
2017 WESTERN STAR 5700
63175 vehicles affected
EXTERIOR LIGHTING
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
2017 WESTERN STAR 5700
2547 vehicles affected
STRUCTURE:BODY:DOOR
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Risk: A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
2017 WESTERN STAR 5700
2725 vehicles affected
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Risk: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
2017 WESTERN STAR 5700
501 vehicles affected
STEERING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Risk: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
2017 WESTERN STAR 5700
8741 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
2017 WESTERN STAR 5700
7128 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
2017 WESTERN STAR 5700
24860 vehicles affected
EQUIPMENT
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
2017 WESTERN STAR 5700
698 vehicles affected
POWER TRAIN:AXLE ASSEMBLY
Daimler Trucks North America LLC (DTNA) is recalling certain 2017 Freightliner Cascadia and Western Star 5700 trucks built with NFD tandem rear axles. During the hardening process, the axle assembly output shaft may have been made brittle, possibly resulting in the output shaft fracturing while the vehicle is in use.
Risk: If output shaft fractures while descending a grade, the compression braking will be ineffective. Additionally, large debris may land in the road. Both scenarios increase the risk of a crash.
2017 WESTERN STAR 5700
438255 vehicles affected
EXTERIOR LIGHTING:BRAKE LIGHTS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
2017 WESTERN STAR 5700
156 vehicles affected
POWER TRAIN:AXLE HUBS
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.
Risk: If a wheel separates from the axle, there would be an increased risk of a crash.
2017 WESTERN STAR 5700
1944 vehicles affected
SEAT BELTS
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.
Risk: If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.
Complaints
No complaints found.