2020 WESTERN STAR 4900 Complaints and Recall Information
The 2020 WESTERN STAR 4900 has 0 complaints and 10 recalls filed with NHTSA. Owners most frequently report issues related to vehicle components covered by recalls rather than direct complaints. The recalls primarily affect tires, rims, door structure, labels, suspension, and visibility systems.
There are 10 recalls involving various systems including tires and rims compatibility, door adhesive bonds, certification label inaccuracies, suspension hardware, and vent window adhesive failures.
Recalls- Tires and Rims Compatibility. Recall 22V919000 affects 49 vehicles due to tires not compatible with 8.25-inch rims, reducing tire performance and increasing crash risk. Dealers will replace the tires free of charge. Owner notification began June 2, 2023.
- Door Adhesive Bond Failure. Recall 19V722000 impacts 2,547 vehicles where baggage or sleeper side doors may separate from the hinges, creating a road hazard. Dealers will install reinforcement clips with mechanical fasteners at no cost. Notification started September 21, 2020.
- Tires and Rims Approval. Recall 21V896000 covers 307 vehicles with tires and rims not approved or rated for these vehicles, causing performance issues. Dealers will inspect and replace necessary parts free of charge. Notifications occurred between January and April 2022.
- Certification Label Errors. Recall 20V634000 involves 53 vehicles with labels showing incorrect Gross Axle Weight Ratings, risking axle overloading. Dealers will install corrected labels free of charge. Recall began November 25, 2020.
- Suspension Hardware Defect. Recall 20V539000 affects 103 vehicles where lower rear pivot cap screws may be too short to engage locking nuts, possibly detaching and causing road hazards. Dealers will inspect and fix the hardware free of charge. Notification started October 30, 2020.
- Incorrect GAWR Labels. Recall 20V211000 covers 89 vehicles with potentially overloaded axles from incorrect weight rating labels. Dealers will update the GAWR labels free of charge. Recall began May 28, 2020.
- Rear Vent Window Adhesive Defect. Recall 19V792000 involves 2,725 vehicles where sleeper cab vent windows may detach due to poor adhesive. Dealers will replace the vent windows free of charge. Notification was around December 2019.
Owners dealing with repeated repairs or unresolved recall issues on the 2020 WESTERN STAR 4900 may have rights under their state’s lemon law. Consulting a qualified attorney to review specific circumstances could be beneficial when defects persist after recall repairs.
2020 WESTERN STAR 4900 Summary
2020
Model Year
0
Total Complaints
7
Total Recalls
5873
Vehicles Affected
Recalls
2020 WESTERN STAR 4900
49 vehicles affected
WHEELS:RIM
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Risk: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
2020 WESTERN STAR 4900
307 vehicles affected
TIRES
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Risk: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
2020 WESTERN STAR 4900
89 vehicles affected
EQUIPMENT:OTHER:LABELS
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
Risk: An overloaded vehicle can increase the risk of a crash.
2020 WESTERN STAR 4900
103 vehicles affected
SUSPENSION:MULTIPLE AXLE
Daimler Truckers North America LLC (DTNA) is recalling certain 2020-2021 Freightliner 114SD, 122SD and Western Star 4700, and 4900 vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
Risk: If the screws are not long enough to engage the corresponding nuts, the hardware may separate from the suspension system, becoming a road hazard, increasing the risk of a crash and/or injury.
2020 WESTERN STAR 4900
53 vehicles affected
TIRES
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Western Star 4700 and 4900 and Freightliner Coronado, 108SD and 114SD vehicles. The vehicle certification label contains incorrect information, stating a Gross Axle Weight Rating (GAWR) that exceeds the tire capacity rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other than passenger cars."
Risk: Incorrect weight rating information on the certification labels could result in potential overloading of the axles, increasing the risk of a crash.
2020 WESTERN STAR 4900
2547 vehicles affected
STRUCTURE:BODY:DOOR
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Risk: A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
2020 WESTERN STAR 4900
2725 vehicles affected
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Risk: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Complaints
No complaints found.