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2012 WESTERN STAR 4900 Complaints and Recall Information

The 2012 WESTERN STAR 4900 has 0 complaints and 9 recalls filed with NHTSA. Owners most frequently report issues related to engine performance, braking systems, and safety equipment according to recall data.

There are nine recalls affecting several critical vehicle systems including engine components, brakes, steering, seat belts, lighting, and fire extinguishers.

Recalls
  • Engine shutdown software. NHTSA Campaign 11V605000 affects 66 vehicles. The engine shutdown software meant to protect the engine may not have been disabled for emergency vehicles. Ignoring multiple warnings can cause unexpected engine shutdown, risking public safety. Dealers will disable the software free of charge.
  • Air brake line chafing. Recall 11V283000 covers 94 vehicles with DD13 engines. Delivery air lines to the foot valve may chafe against engine air intake causing holes and reduced braking capacity. Dealers inspect and reroute air lines at no cost.
  • Fuel line support damage. Recall 12V074000 involves 103,437 vehicles with Detroit Diesel engines. High pressure fuel line supports may loosen causing fuel leaks that pose fire and crash risks. DTNA will replace the fuel line support system free of charge.
  • Seatbelt anchorage reinforcement. Campaign 13V401000 affects 650 trucks. Possible misalignment of the B-pillar hole may weaken seatbelt D-ring anchorage, increasing injury risk during crashes. Dealers will reinforce anchorage points at no charge.
  • Tie-rod assembly failure. Recall 18V503000 includes 1,256 vehicles. High vibrations from certain brake and axle combinations can cause early tie-rod tube failure leading to steering loss. DTNA will replace tie-rods, brake spider, and linings free of charge.
  • Brake hose chafing. Recall 18V351000 targets 640 trucks with Lowmax hoods and disc brakes. Insufficient clearance may cause front brake hose chafing and air loss, reducing braking effectiveness. Dealers will replace front axle brake hoses free of charge.
  • Brake light pressure switch failure. Campaign 17V761000 affects 438,255 trucks. After hard braking, the pressure switch may fail to activate brake lights with a light brake application, increasing crash risk. Dealers will repair the brake light system at no cost.
  • Fire extinguisher malfunction. Recall 17V810000 includes 24,860 trucks. Certain Kidde fire extinguishers may clog or require excessive force to activate, or the nozzle may detach causing injury and making extinguishers inoperable. Owners are instructed to contact Kidde for free replacements.

Owners receiving repeated repairs or facing unresolved recall issues with the WESTERN STAR 4900 may have rights under their state’s lemon law. Consulting a qualified attorney could help clarify potential legal options related to safety defects or chronic vehicle problems.

2012 WESTERN STAR 4900 Summary

2012

Model Year

0

Total Complaints

8

Total Recalls

569258

Vehicles Affected

Recalls

2012 WESTERN STAR 4900

1256 vehicles affected

18V503000

STEERING:LINKAGES:TIE ROD ASSEMBLY

Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.

Risk: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.

2012 WESTERN STAR 4900

640 vehicles affected

18V351000

SERVICE BRAKES, AIR

Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.

Risk: Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.

2012 WESTERN STAR 4900

24860 vehicles affected

17V810000

EQUIPMENT

Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

2012 WESTERN STAR 4900

438255 vehicles affected

17V761000

EXTERIOR LIGHTING:BRAKE LIGHTS

Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Risk: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

2012 WESTERN STAR 4900

650 vehicles affected

13V401000

SEAT BELTS:FRONT:ANCHORAGE

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.

Risk: In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.

2012 WESTERN STAR 4900

103437 vehicles affected

12V074000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.

Risk: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

2012 WESTERN STAR 4900

94 vehicles affected

11V283000

SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

DTNA IS RECALLING CERTAIN MODEL YEAR 2011-2012 WESTERN STAR 4900 VEHICLES MANUFACTURED FROM APRIL 1, 2010, THROUGH MAY 13, 2011, WITH STANDARD CAB HEIGHT AND A DD13 ENGINE. THE SUPPLY AND DELIVERY AIRLINES FOR THE FOOT VALVE MAY CONTACT THE AIR INTAKE ON THE ENGINE. RELATIVE MOTION BETWEEN THE CAB AND THE ENGINE MAY ALLOW THE DELIVERY AIRLINES TO CHAFE ON THE AIR INTAKE.

Risk: A HOLE IN THE DELIVERY AIR LINE MAY DEVELOP, EVENTUALLY LEADING TO REDUCED BRAKING CAPACITY TO THE FRONT OR REAR BRAKES, INCREASING THE RISK OF A CRASH.

2012 WESTERN STAR 4900

66 vehicles affected

11V605000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 FREIGHTLINER BUSINESS CLASS M2 AND WESTERN STAR 4900 EMERGENCY VEHICLES MANUFACTURED FROM JULY 2, 2010, THROUGH DECEMBER 13, 2011, EQUIPPED WITH A DD13 EPA10 DETROIT DIESEL ENGINE. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY VEHICLE APPLICATIONS.

Risk: IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.

Complaints

No complaints found.