2020 VOLVO XC60 Complaints and Recall Information

The 2020 VOLVO XC60 has 1 complaint and 13 recalls filed with NHTSA. Owners most frequently report problems related to the brake and rotor system, including rotor surging and brake disc warping. The complaint details multiple repairs on brake components without permanent resolution.

• Brake rotor surging. The vehicle exhibits surging of rotors when applying brakes starting at 33,000 miles.
• Rotor and disc warping. The brake disc kit was replaced at 13,058 miles due to warping issues.
• Brake rotor high spots. Both front and rear brake rotors were replaced at 22,996 miles for pad engagement problems caused by high spots.
• Persistent brake failures. Continuous problems with the brake and rotor system have been reported despite multiple part replacements.

The vehicle has 13 recalls affecting various systems such as the electrical propulsion system, braking system, steering, fuel system, and safety features. These recalls address defects including battery short circuits, steering gear failures, brake rotor separations, fuel pump fuse failures, wiper arm loosening, and automatic emergency braking malfunctions.

• High-voltage battery module. NHTSA 25V179000 affected 7,483 vehicles. A short circuit may occur within the fully charged battery module, increasing fire risk. Owners are advised not to charge vehicles until repair. Dealers inspect and replace the module as needed and update software at no cost.
• Steering gear assembly. NHTSA 23V001000 affected 74 vehicles. Double screws may fall into the gearbox housing causing steering wheel lockup and crash risk. Dealers replace the steering gear free of charge.
• Integrated brake system. NHTSA 21V716000 affected 9 vehicles. Improperly welded rotor and shaft may separate, reducing braking assistance and disabling ABS and ESC, increasing crash risk. Dealers replace the hydraulic unit at no cost.
• Low-pressure fuel pump fuse. NHTSA 21V414000 affected 85,550 vehicles. The fuel pump may blow a fuse and fail, causing engine stalls and crash risk. Dealers replace the fuse free of charge.
• Front windshield wiper arm nuts. NHTSA 20V503000 affected 87,226 vehicles. Undersized torque on nuts may cause wipers to malfunction and impair visibility. Dealers tighten nuts at no cost.
• Automatic Emergency Brake system. NHTSA 20V144000 affected 121,605 vehicles. A software and hardware incompatibility may prevent AEB from detecting obstacles, increasing crash risk. Dealers update relevant software free of charge.

Owners dealing with recurring brake issues or addressing these recalls should consider their rights under state lemon laws if repairs and recalls do not resolve safety or functionality defects.