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2018 VOLVO V90CC Complaints and Recall Information

The 2018 VOLVO V90CC has 7 complaints and 1 recall filed with NHTSA. Owners most frequently report problems with rear tail lights failing during rain and the automatic tailgate door closing unexpectedly. Several complaints describe tail lights malfunctioning due to moisture intrusion, causing warnings and loss of signal and brake lamps.

Common Issues
  • Rear tail light failure. Moisture enters the rear tail lights during rain, causing warnings for rear position light failure and brake malfunction errors on the dash. The brake and signal lamps stop working until the moisture dries, usually taking two to three days.
  • Intermittent brake lights. The passenger rear brake light deactivates during rain when moisture collects inside the light housing. The brake light returns only after drying, with no way to reset the system manually.
  • Automatic tailgate malfunction. The tailgate door closes unexpectedly without any button being pressed or remote involved. The door does not retract on contact and poses a serious safety hazard, especially to children. Owners report multiple incidents including one where the door struck a person in the head.

There is 1 recall affecting this vehicle related to the electrical system and software that impacts telematics and emergency response functions.

Recalls
  • Vehicle Connectivity Module software. Recall 18V800000 (NHTSA campaign number R39917) affects 17,548 vehicles including the 2018 V90CC. The software in the module can fail to provide GPS location to emergency responders during a crash, potentially delaying emergency aid. The fix involves a free software update available from dealers. No "Do Not Drive" or "Park Outside" advisory was issued.

Owners dealing with repeated repairs related to safety defects or unresolved recall issues may have rights under their state lemon law.

2018 VOLVO V90CC Summary

2018

Model Year

7

Total Complaints

1

Total Recalls

17548

Vehicles Affected

Recalls

2018 VOLVO V90CC

17548 vehicles affected

18V800000

ELECTRICAL SYSTEM:SOFTWARE

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Risk: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Complaints

2018 VOLVO V90CC

ID: 2103517

SERVICE BRAKES

During the rainy season, moisture found its way inside the right passenger real tail light, causing a “brake malfunction” error on the dash and deactivating the passenger rear brake light. After the moisture dries, the light comes back on but is intermittent. The light continues to malfunction during rainfall. This is a huge safety concern as there is no way to reset the system to turn on the brake light, unless the moisture dries.

2018 VOLVO V90CC

ID: 2103516

ELECTRICAL SYSTEM

During the rainy season, moisture found its way inside the right passenger real tail light, causing a “brake malfunction” error on the dash and deactivating the passenger rear brake light. After the moisture dries, the light comes back on but is intermittent. The light continues to malfunction during rainfall. This is a huge safety concern as there is no way to reset the system to turn on the brake light, unless the moisture dries.

2018 VOLVO V90CC

ID: 2083665

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Automatic tailgate door, which was open for loading, randomly came down and struck me in the head. Door did not retract on contact but continued downward. No one was in vehicle. Neither keyfob or button were touched. I'm on blood thinners, this was a dangerous head injury. Could be extremely dangerous for children. This is second time this happened, but previously the door didnt hit me, I jumped back. This time, I was leaning in to load items. Again, I was just placing items in back. I was alone. Purse was in cart. There was no way any button on car or fob was pushed to close door. It closed on its own. Very dangerous!

1 Injured

2018 VOLVO V90CC

ID: 2083664

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Automatic tailgate door, which was open for loading, randomly came down and struck me in the head. Door did not retract on contact but continued downward. No one was in vehicle. Neither keyfob or button were touched. I'm on blood thinners, this was a dangerous head injury. Could be extremely dangerous for children. This is second time this happened, but previously the door didnt hit me, I jumped back. This time, I was leaning in to load items. Again, I was just placing items in back. I was alone. Purse was in cart. There was no way any button on car or fob was pushed to close door. It closed on its own. Very dangerous!

1 Injured

2018 VOLVO V90CC

ID: 2078371

EXTERIOR LIGHTING

When it rains, I receive a warning that the rear position lights are failed. The left tail light stops working and I'm without a signal and brake lamp. This issue resolved its self when it's had time to dry, usually within two to three days.

2018 VOLVO V90CC

ID: 2078370

ELECTRICAL SYSTEM

When it rains, I receive a warning that the rear position lights are failed. The left tail light stops working and I'm without a signal and brake lamp. This issue resolved its self when it's had time to dry, usually within two to three days.

2018 VOLVO V90CC

ID: 2078369

STRUCTURE:BODY

When it rains, I receive a warning that the rear position lights are failed. The left tail light stops working and I'm without a signal and brake lamp. This issue resolved its self when it's had time to dry, usually within two to three days.