2020 VOLVO V60 Complaints and Recall Information
The 2020 VOLVO V60 has 2 complaints and 8 recalls filed with NHTSA. Owners most frequently report issues involving the high-pressure fuel pump failing and causing the vehicle to shut down unexpectedly. There are also reports of multiple warning lights related to the fuel system and ABS pump accompanied by the vehicle entering a limp mode where it will not start.
Common Issues- High-pressure fuel pump failure. The fuel pump stops working, causing the engine to shut down suddenly while driving, which can leave the vehicle stranded in traffic.
- Electronic gear shift override failure. The gear selector cannot be manually overridden to shift into neutral due to electronic controls, preventing the vehicle from being pushed to safety.
- Multiple fuel system components malfunction. Warnings indicate failures in the low-pressure fuel pump, fuel pressure regulator, and ABS pump, leading to vehicle limp mode and inability to start.
- Limited repair access. Repairs require authorized Volvo dealers with special programming privileges, making service inconvenient and costly especially if no local dealer is nearby.
In addition to complaints, the 2020 Volvo V60 is subject to 8 recalls affecting various systems including the high-voltage battery, fuel pump, and automatic emergency braking system. These recalls involve electrical system faults, fuel delivery issues, and forward collision avoidance software problems.
Recalls- High-voltage battery module. (NHTSA Recall 25V179000) Affected 7,483 plug-in hybrid vehicles from 2020-2022 model years may have a short circuit in the battery module when fully charged and parked, increasing fire risk. Owners are advised not to charge the vehicle until repairs are done. Dealers will inspect, replace the battery module if needed, and update software at no cost.
- Low-pressure fuel pump fuse. (NHTSA Recall 21V414000) This recall affects 85,550 vehicles with a fuse that can blow and cause the fuel pump to fail. Failure can cause stalling and increase crash risk. Dealers will replace the fuse free of charge.
- Automatic Emergency Braking system. (NHTSA Recall 20V144000) About 121,605 vehicles have a defect where software and hardware incompatibility may prevent the system from detecting obstacles and engaging correctly. This increases crash risk. Software updates will be performed by dealers free of charge.
Owners with repeated repairs, unresolved safety defects, or recall issues may have rights under state lemon laws. Consulting a consumer protection attorney specializing in lemon law could help clarify those rights.
2020 VOLVO V60 Summary
2020
Model Year
2
Total Complaints
3
Total Recalls
214638
Vehicles Affected
Recalls
2020 VOLVO V60
7483 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk: A short circuit in a high-voltage battery increases the risk of a fire.
2020 VOLVO V60
85550 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
2020 VOLVO V60
121605 vehicles affected
FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Complaints
2020 VOLVO V60
ID: 2089917ELECTRICAL SYSTEM
Me and my partners safety was put at risk when the vehicle’s high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldn’t be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isn’t that old and that high on mileage, being only at 94k miles. After getting it towed (tow driver had to drag the vehicle up onto the bed because even they couldn’t do anything about it) to the dealer, because no one else but Volvo can touch it. This is without the manufacturer giving mechanics privileges to reprogram parts that needed to be replaced. On top of that, since there isn’t a dealer in my area around Columbia, MO, it had to be towed all the way to St. Louis, which was already bizarre as it is. After getting it repaired and the techs saying everything was good to go, it hasn’t been a week before something else happened. Upon trying to start the car today, the dash throws a number of warnings again. Upon seeing the warnings, I pulled out my scan tool and now tells me the low pressure fuel pump, fuel pressure regulator, and abs pump go out and I’m already frustrated and back into a situation with a vehicle that is already expensive as it is. Luckily everything popped up at home, because the vehicle throws itself into limp/bricked mode to where it won’t even start the engine. And because it’s a plug in hybrid, it was able to at least get the system going to read what’s going on compared to what was stated earlier when the battery was already depleted. Now I have to find a way to transport this vehicle again and I’m already having regrets of purchasing it in the first place. I just wanted a hybrid wagon that has all the cargo and efficiency without being an suv.
2020 VOLVO V60
ID: 2089916FUEL/PROPULSION SYSTEM
Me and my partners safety was put at risk when the vehicle’s high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldn’t be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isn’t that old and that high on mileage, being only at 94k miles. After getting it towed (tow driver had to drag the vehicle up onto the bed because even they couldn’t do anything about it) to the dealer, because no one else but Volvo can touch it. This is without the manufacturer giving mechanics privileges to reprogram parts that needed to be replaced. On top of that, since there isn’t a dealer in my area around Columbia, MO, it had to be towed all the way to St. Louis, which was already bizarre as it is. After getting it repaired and the techs saying everything was good to go, it hasn’t been a week before something else happened. Upon trying to start the car today, the dash throws a number of warnings again. Upon seeing the warnings, I pulled out my scan tool and now tells me the low pressure fuel pump, fuel pressure regulator, and abs pump go out and I’m already frustrated and back into a situation with a vehicle that is already expensive as it is. Luckily everything popped up at home, because the vehicle throws itself into limp/bricked mode to where it won’t even start the engine. And because it’s a plug in hybrid, it was able to at least get the system going to read what’s going on compared to what was stated earlier when the battery was already depleted. Now I have to find a way to transport this vehicle again and I’m already having regrets of purchasing it in the first place. I just wanted a hybrid wagon that has all the cargo and efficiency without being an suv.