2020 VOLVO S60 Complaints and Recall Information
The 2020 VOLVO S60 has 5 complaints and 9 recalls filed with NHTSA. Owners most frequently report issues with the collision avoidance system, including incidents where the vehicle erroneously drove forward and caused crashes without activating safety features. Several owners also report the vehicle falsely detecting crashes, resulting in sudden braking and erratic behavior.
Common Issues
- Collision avoidance failure. The system fails to activate during crashes, causing the vehicle to move forward and collide with other vehicles at stop lights.
- False crash detection. The vehicle mistakenly detects collisions on highways, automatically applying brakes abruptly and creating dangerous driving conditions.
- Unintended sudden braking. Reports describe jerking motions accompanied by abrupt braking followed by continued driving, raising safety concerns.
There are 9 recalls affecting the 2020 VOLVO S60, involving multiple systems such as the electrical propulsion system, airbags, fuel system, and collision avoidance technology. These recalls address potential fire risks, improper airbag deployment, fuel pump failure risks, and deficiencies in automatic emergency braking.
Recalls
- High-voltage battery (R10312). Recall 25V179000 affects 7,483 vehicles. A short circuit may occur within the high-voltage battery module when fully charged and parked, increasing the risk of fire. Owners are advised not to charge the vehicle before the repair. Dealers will inspect and replace the battery module and update monitoring software free of charge.
- Passenger air bag (R10254). Recall 23V780000 affects 346 vehicles. The passenger air bag may not be secured properly, causing improper deployment during a crash and increasing injury risk. Dealers will inspect and tighten air bag bolts at no cost.
- Low-pressure fuel pump fuse (R10100). Recall 21V414000 includes 85,550 vehicles. A fuse in the low-pressure fuel pump may blow causing pump failure, which can stall the engine and increase crash risk. The fix involves fuse replacement free of charge.
- Automatic emergency braking software (R29998). Recall 20V144000 covers 121,605 vehicles. A software/hardware incompatibility causes the AEB system to fail detecting obstacles, increasing crash risk. Dealers will update the Active Safety Domain Master software free of charge.
Owners dealing with repeated failures in collision avoidance systems, sudden unintended vehicle movements, or unresolved recall repairs may want to review their rights under their state’s lemon law. Documenting persistent issues and repair attempts is advisable when pursuing remedies.
2020 VOLVO S60 Summary
2020
Model Year
5
Total Complaints
4
Total Recalls
214984
Vehicles Affected
Recalls
2020 VOLVO S60
7483 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk: A short circuit in a high-voltage battery increases the risk of a fire.
2020 VOLVO S60
346 vehicles affected
AIR BAGS:FRONTAL
Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Risk: An air bag that does not deploy properly in a crash increases the risk of injury.
2020 VOLVO S60
85550 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
2020 VOLVO S60
121605 vehicles affected
FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Complaints
2020 VOLVO S60
ID: 2058538FORWARD COLLISION AVOIDANCE: WARNINGS
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
2020 VOLVO S60
ID: 2058537FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
2020 VOLVO S60
ID: 2058536SERVICE BRAKES
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
2020 VOLVO S60
ID: 2052259VEHICLE SPEED CONTROL
The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 16,000.
2020 VOLVO S60
ID: 2052258FORWARD COLLISION AVOIDANCE
The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 16,000.