2024 VOLVO C40BEV

BACK OVER PREVENTION:SOFTWARE

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

UNKNOWN OR OTHER

There are 2 very serious safety issues that are extremely dangerous with this car. #1 - The Automatic Intervention Rear Brake Auto Brake engages for no reason when there is nothing behind the car. It happens when I am backing up very slowly. It throws me forward and then thrusts me back into the headrest. This has happened 3 times in 2 months. #2- At least two times a week the Information Panel turns off while driving for no reason and goes blank. I can’t see the speedometer, blinkers don't work, lane assist doesn't work, and the map disappears. I have pull off the road and reset it to continue driving. We have taken the car to Premier Volvo dealership 2 times and have spoken to the Asst. Service Manager and the General Sales Manager. The Asst Service Mgr. explained these are well known safety issues. He explained #1 is a problem with no solution and #2 is a Google problem waiting for new software. The General Sales Manager agreed that #1 is an issue, but didn't offer a solution. He also said #2 is a Google software problem with this car, they are waiting for a software update. Also, the sales rep and Service Manager verified these issues are well known problems. These were not disclosed to us when we leased the car.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

There are 2 very serious safety issues that are extremely dangerous with this car. #1 - The Automatic Intervention Rear Brake Auto Brake engages for no reason when there is nothing behind the car. It happens when I am backing up very slowly. It throws me forward and then thrusts me back into the headrest. This has happened 3 times in 2 months. #2- At least two times a week the Information Panel turns off while driving for no reason and goes blank. I can’t see the speedometer, blinkers don't work, lane assist doesn't work, and the map disappears. I have pull off the road and reset it to continue driving. We have taken the car to Premier Volvo dealership 2 times and have spoken to the Asst. Service Manager and the General Sales Manager. The Asst Service Mgr. explained these are well known safety issues. He explained #1 is a problem with no solution and #2 is a Google problem waiting for new software. The General Sales Manager agreed that #1 is an issue, but didn't offer a solution. He also said #2 is a Google software problem with this car, they are waiting for a software update. Also, the sales rep and Service Manager verified these issues are well known problems. These were not disclosed to us when we leased the car.

ELECTRICAL SYSTEM

There are 2 very serious safety issues that are extremely dangerous with this car. #1 - The Automatic Intervention Rear Brake Auto Brake engages for no reason when there is nothing behind the car. It happens when I am backing up very slowly. It throws me forward and then thrusts me back into the headrest. This has happened 3 times in 2 months. #2- At least two times a week the Information Panel turns off while driving for no reason and goes blank. I can’t see the speedometer, blinkers don't work, lane assist doesn't work, and the map disappears. I have pull off the road and reset it to continue driving. We have taken the car to Premier Volvo dealership 2 times and have spoken to the Asst. Service Manager and the General Sales Manager. The Asst Service Mgr. explained these are well known safety issues. He explained #1 is a problem with no solution and #2 is a Google problem waiting for new software. The General Sales Manager agreed that #1 is an issue, but didn't offer a solution. He also said #2 is a Google software problem with this car, they are waiting for a software update. Also, the sales rep and Service Manager verified these issues are well known problems. These were not disclosed to us when we leased the car.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Hello, I was driving behind a group of cars that unexpectedly slowed, then stopped. I braked, but while I was braking the car unintentionally lunged forward and hit the car in front of me. i know my foot was on the brake because the car initially slowed. My car was totaled and I was injured. The other driver was not injured.