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2023 VOLVO BUS 9700 Complaints and Recall Information

The 2023 VOLVO BUS 9700 has 0 complaints and 8 recalls filed with NHTSA. Owners most frequently report issues that have resulted in safety-related recalls affecting various systems including the fire suppression system, electrical connections, emergency exit labeling, and exterior lighting.

The following recalls address defects involving multiple safety and operational components. These recalls cover problems from potential fire risks to emergency system malfunctions and labeling deficiencies.

Recalls
  • Fire suppression system. Recall 25V469000 affects 165 vehicles. Metallic debris in the Automatic Fire Suppression System electrical connectors may cause a short circuit, triggering false warnings, engine shutdown, and unintended discharge of fire extinguishing chemicals. The engine shutdown increases crash risk and passenger evacuation hazards. Prevost will inspect and remove debris free of charge.
  • Electrical power cables. Recall 23V668000 involves 19 vehicles. Power cable fasteners may be loose, causing potential overheating and fire risk. Prevost will inspect and tighten these fasteners at no cost to owners.
  • Emergency exit labeling. Recall 23V667000 covers 19 vehicles missing required identification and operating instruction labels on emergency window exits. This failure to comply with FMVSS 217 may delay emergency exit use and increase injury risk. Missing labels will be installed free of charge.
  • Emergency light sensors. Recall 22V841000 impacts 14 vehicles where emergency light sensors might be improperly installed. The defect prevents emergency lights from activating after a rollover, reducing passenger evacuation efficiency and increasing injury risk. Prevost will inspect and reinstall sensors as needed without charge.

Owners facing repeated repairs or unresolved safety recalls may have rights under state lemon laws. Contacting a legal professional specializing in consumer protection could be beneficial for those with persistent or unaddressed defects.

2023 VOLVO BUS 9700 Summary

2023

Model Year

0

Total Complaints

4

Total Recalls

217

Vehicles Affected

Recalls

2023 VOLVO BUS 9700

165 vehicles affected

25V469000

EQUIPMENT:EMERGENCY:FIRE SUPRESSION

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023-2025 Volvo 9700 buses. Metallic debris within the electrical connectors of the Automatic Fire Suppression System (AFSS) may cause a short circuit, resulting in a false warning to the driver, an engine shutdown, and the release of chemical fire extinguishing agent in the engine compartment.

Risk: An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

2023 VOLVO BUS 9700

19 vehicles affected

23V668000

ELECTRICAL SYSTEM

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The fasteners that secure the power cable connections may not have been tightened securely.

Risk: Unsecured power cables can overheat, increasing the risk of a fire.

2023 VOLVO BUS 9700

19 vehicles affected

23V667000

EQUIPMENT:OTHER:LABELS

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Risk: Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.

2023 VOLVO BUS 9700

14 vehicles affected

22V841000

EXTERIOR LIGHTING

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The emergency light sensors may have been installed incorrectly, causing the emergency lights to fail to activate after a rollover event.

Risk: Emergency lights that fail to activate can increase passenger evacuation time, increasing the risk of injury.

Complaints

No complaints found.