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2015 VOLVO BUS 9700 Complaints and Recall Information

The 2015 VOLVO BUS 9700 has 0 complaints and 11 recalls filed with NHTSA. Owners most frequently report safety-related defects involving lighting, wheelchair lift systems, and transmission components.

The recall data involves multiple systems affecting the 9700 buses over various model years. These defects center on equipment adaptions for mobility, powertrain reliability, exterior lighting, fire suppression systems, and electrical components.

Recalls
  • Wheelchair lift beacon lighting. Recall 23V890000 affects 193 buses. The red beacon lighting on the Threshold Warning System may be too dim, failing Federal Motor Vehicle Safety Standard 403. Poor illumination increases injury risk for wheelchair lift users. The fix replaces the red beacons free of charge.
  • Transmission control module. Recall 20V803000 covers 553 buses from 2015-2020. The transmission C1 hub may fail, disabling the vehicle. Disabled buses force passenger transfers roadside, raising injury risk. Dealers update the Transmission Control Module software at no cost.
  • Headlight assemblies and bulbs. Recall 21V717000 involves 860 buses from 2008-2021. Headlights can be excessively bright or too dim, violating Federal Motor Vehicle Safety Standard 108. Improper light output reduces visibility and heightens crash risk. Dealers replace headlight assemblies or bulbs free of charge.
  • Wheelchair lift outer barrier. Recall 21V597000 affects 266 vehicles with wheelchair lifts from 2009-2021. The outer barrier may not withstand sufficient force when deployed, breaching safety standards 403 and 404. Barrier failure increases injury risk for lift occupants. The fix adds reinforcement supports at no cost.
  • Fire suppression actuator. Recall 19V119000 covers 316 buses from 2015-2018 equipped with specific fire suppression systems. Actuators may fail to operate, preventing fire suppressant discharge during fires. This poses an injury risk. Fire suppression systems will be inspected and replaced as needed free of charge.
  • Power feed relay failure. Recall 16V836000 includes 583 buses from 2008-2017. An undersized power feed relay for the engine and transmission may fail, causing engine stalls. Unexpected shutdowns raise crash risks. Dealers will replace the relay with a larger version free of charge.

Owners dealing with repeated repairs or unresolved safety-related recall issues could have rights under their state’s lemon law. Consulting with a qualified attorney may help clarify potential options.

2015 VOLVO BUS 9700 Summary

2015

Model Year

0

Total Complaints

6

Total Recalls

2771

Vehicles Affected

Recalls

2015 VOLVO BUS 9700

193 vehicles affected

23V890000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Risk: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

2015 VOLVO BUS 9700

266 vehicles affected

21V597000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."

Risk: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

2015 VOLVO BUS 9700

860 vehicles affected

21V717000

EXTERIOR LIGHTING:HEADLIGHTS

Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.

2015 VOLVO BUS 9700

553 vehicles affected

20V803000

POWER TRAIN:AUTOMATIC TRANSMISSION

Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.

Risk: A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.

2015 VOLVO BUS 9700

316 vehicles affected

19V119000

EQUIPMENT

Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2018 9700 motorcoaches equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.

Risk: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

2015 VOLVO BUS 9700

583 vehicles affected

16V836000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Volvo Bus Corporation (Volvo Bus) is recalling certain model year 2008-2017 9700 buses manufactured January 7, 2008, to August 25, 2016. The affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.

Risk: An unexpected engine shutdown increases the risk of a crash.

Complaints

No complaints found.