2009 VOLVO BUS 9700 Complaints and Recall Information
The 2009 VOLVO BUS 9700 has 0 complaints and 17 recalls filed with NHTSA. Owners mainly report issues related to vehicle safety features and equipment functionality as indicated by recall subjects. No consumer-submitted defect complaints are on record.
There are 17 recalls associated with the 2009 VOLVO BUS 9700 affecting various systems including the engine, electrical components, seating, emergency exits, wheelchair lifts, and lighting. These recalls address risks of fire, stalling, injury, and emergency egress problems.
Recalls- Hydraulic fan drive pipe. (12V450000) 203 vehicles affected due to a cracked hydraulic fluid pipe that may spray oil on hot engine parts, increasing fire risk. Dealers will install a rubber skirt on the pipe. Notification started October 22, 2012.
- Loose fuse box connections. (11V364000) 185 vehicles at risk of engine stalling and fire due to poorly tightened nuts on fuse box connections. Dealers will inspect and repair connections free of charge. Notification began July 25, 2011.
- Wheelchair lift safety pins. (12V539000) 44 vehicles have lifts missing maintenance safety pins or with incorrect cylinder lengths, risking injury during maintenance. Recall involves installing or verifying safety pins. Began February 8, 2013.
- Brake software error. (12V295000) 27 vehicles may suddenly stop if wheelchair lift door sensor is faulty, risking crash. Software updates will be provided. Notification started July 13, 2012.
- Insufficient emergency exit windows. (12V205000) 27 vehicles lack required emergency exit windows reducing evacuation safety. Dealers will install additional windows. Recall began September 27, 2012.
- Passenger seat mounting. (12V313000) 165 vehicles have improperly secured passenger seat wall tracks increasing injury risk in crashes. Dealers will inspect and repair seats. Notification available since July 5, 2012.
- Throttle software malfunction. (13V171000) 285 vehicles may lose throttle control due to software error fixing engine speed at 1750rpm, raising crash risk. Dealers will update software starting July 1, 2013.
- Body emergency exits post-modification. (13V591000) 10 modified 2009-2010 buses have insufficient emergency exit windows after wheelchair access modifications. Additional windows will be installed. Recall started January 16, 2014.
- Turbocharger exhaust clamp failure. (15V604000) 205 vehicles risk fire from hot exhaust gas contacting engine components due to clamp failure. Dealers will replace clamps. Notification began November 11, 2015.
- Sliding wheelchair lift seats. (14V091000) 121 coaches have locking handles that may latch incorrectly, causing seat movement and injury risk in crashes. Dealers will install locking position plates and update manuals. Recall started April 28, 2014.
- Headlight light output. (21V717000) 860 vehicles fail to comply with lighting standards due to incorrect brightness. Dealers will replace headlight assembly or bulbs. Owner notifications mailed September 1, 2023.
- Wheelchair lift outer barrier strength. (21V597000) 266 vehicles have outer barriers on lifts that may fail under force, risking occupant injury. Additional supports will be added. Notifications mailed March 18, 2022.
- Power feed relay causing engine stalls. (16V836000) 583 vehicles at risk of engine stall and crash due to undersized power feed relay for engine and transmission. Dealers will replace relay with a robust one. Recall started December 20, 2016.
Owners with repeated repairs, unresolved safety defects, or active recall issues may have rights under their state’s lemon law. Consulting with an attorney specializing in consumer protection for further assistance could be beneficial.
2009 VOLVO BUS 9700 Summary
2009
Model Year
0
Total Complaints
13
Total Recalls
2981
Vehicles Affected
Recalls
2009 VOLVO BUS 9700
266 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."
Risk: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
2009 VOLVO BUS 9700
860 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
2009 VOLVO BUS 9700
583 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Volvo Bus Corporation (Volvo Bus) is recalling certain model year 2008-2017 9700 buses manufactured January 7, 2008, to August 25, 2016. The affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.
Risk: An unexpected engine shutdown increases the risk of a crash.
2009 VOLVO BUS 9700
205 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
Volvo Bus Corporation (Volvo) is recalling certain model year 2009-2013 Volvo 9700 buses manufactured August 28, 2008, to December 21, 2012. In the affected vehicles, the exhaust clamp at the turbocharger may fail, allowing hot exhaust gas to contact materials in the engine compartment.
Risk: If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.
2009 VOLVO BUS 9700
121 vehicles affected
SEATS
Volvo Bus Corporation (Volvo) is recalling certain model year 2009-2014 9700 coaches equipped with a wheelchair lift. In the affected vehicles,the sliding seats, which can be moved to make room for wheelchair passengers, have lock down handles which can be forced to latch in an incorrect location. Locking the seats incorrectly may cause damage to the handle and allow the seat to not latch properly.
Risk: If the sliding seat is not locked in place, the seat may move forward and backwards on the track, increasing the risk of injury to the seat passenger if the coach is involved in a crash.
2009 VOLVO BUS 9700
10 vehicles affected
STRUCTURE:BODY
Volvo Bus Corporation (Volvo) is recalling certain model year 2009-2010 9700 motor coaches modified January 11, 2012, through September 18, 2012 to provide wheel chair access. After being altered, the buses have an insufficient number of emergency exit windows on the passenger side of the bus. As such, these buses fail to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, "Bus Emergency Exits and Window Retention and Release."
Risk: In the event of an emergency, an insufficient number of emergency exits may delay an occupants egress of the bus, increasing the risk of personal injury.
2009 VOLVO BUS 9700
285 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Volvo Bus Corporation is recalling certain model year 2009-2013 9700 coaches manufactured from August 28, 2008, through April 19, 2013. Certain conditions may cause the affected coaches to go into a software controlled mode that would result in the throttle signal being fixed at 1750rpms regardless of throttle pedal input from the driver.
Risk: The driver may lose the ability to control the bus's speed, increasing the risk of a crash.
2009 VOLVO BUS 9700
165 vehicles affected
SEATS
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2011 VOLVO 9700 TRANSIT BUSES. DURING PRODUCTION, THE PASSENGER SEAT WALL MOUNTING TRACKS MAY HAVE NOT BEEN PROPERLY SECURED TO THE STRUCTURE.
Risk: IN THE EVENT OF A CRASH, THERE IS AN INCREASED RISK OF PERSONAL INJURY TO PASSENGERS.
2009 VOLVO BUS 9700
203 vehicles affected
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Prevost is recalling certain model year 2009-2013 Volvo Bus 9700 coaches. The pipe that carries hydraulic fluid to the fan drive may crack allowing oil to spray on hot engine components.
Risk: Hydraulic oil sprayed onto hot engine components may result in a vehicle fire.
2009 VOLVO BUS 9700
27 vehicles affected
VISIBILITY
PREVOST CAR INC. (PREVOST) IS RECALLING CERTAIN MODEL YEAR 2009-2013 VOLVO 9700 MOTOR COACHES. ON SOME VEHICLES, THE QUANTITY OF EMERGENCY EXIT WINDOWS IS INSUFFICIENT TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, “BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE.”
Risk: IN THE EVENT OF AN EMERGENCY, PASSENGERS MAY BE DELAYED IN EXITING THE VEHICLE DUE TO LIMITED EMERGENCY WINDOWS, INCREASING THE RISK OF PERSONAL INJURY.
2009 VOLVO BUS 9700
27 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.
Risk: IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
2009 VOLVO BUS 9700
44 vehicles affected
EQUIPMENT
Prevost is recalling certain model year 2009-2013 Volvo Bus 9700 coaches manufactured from April 2009 through June 2012. The wheelchair lift may be missing maintenance safety pins and/or the wheelchair lift cylinders may not be the proper length, preventing the proper use of maintenance safety pins.
Risk: With either the maintenance safety pins missing or not able to be used, the wheelchair lift may not be safely stowed in place, increasing the risk of injury to those working on, or around, the lift.
2009 VOLVO BUS 9700
185 vehicles affected
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2011 VOLVO 9700 MOTOR COACHES MANUFACTURED FROM OCTOBER 31, 2008, THROUGH JULY 1, 2011. ON SOME VEHICLES, THERE IS A POSSIBILITY OF POORLY TIGHTENED NUTS ON THE FRONT AND REAR FUSE BOX CONNECTIONS.
Risk: THERE COULD BE INTERRUPTIONS IN THE ELECTRICAL SUPPLY WHICH MAY CAUSE THE ENGINE TO STALL WITHOUT WARNING. ADDITIONALLY, THE LOOSE CONNECTIONS MAY CREATE EXCESSIVE HEAT WHICH MAY LEAD TO A FIRE.
Complaints
No complaints found.