2024 VOLKSWAGEN JETTA

VISIBILITY/WIPER

Sensitive sunroof glass. Sunroof glass shattered a section of the glass that has an open glass area now and will leak in inclement weather conditions.

UNKNOWN OR OTHER

Sensitive sunroof glass. Sunroof glass shattered a section of the glass that has an open glass area now and will leak in inclement weather conditions.

AIR BAGS

Driving on interstate 74 west bound entered rain storm. Did not see car that was slow or stopped until impact. Traveling at a speed of 78 mph. Airbag did not deploy. Is this normal? Rear ended car in front. Volkswagen was totaled with severe front end damage. Other car was a bigger suv. There is dash cam footage that shows impact.

FUEL/PROPULSION SYSTEM

I just got this 2024 Jetta Sport 6 speed manual and tried getting up the drive that's slightly inclined and the brake assist would not disengage or the fuel was cut after it didn't progress then dies. It is possible to power through the brake assist but it will cause premature wear on the clutch, flywheel as well as the rear E brake with all this wireless tech on the brakes, throttle can't figure it out so take it back.

ENGINE

I just got this 2024 Jetta Sport 6 speed manual and tried getting up the drive that's slightly inclined and the brake assist would not disengage or the fuel was cut after it didn't progress then dies. It is possible to power through the brake assist but it will cause premature wear on the clutch, flywheel as well as the rear E brake with all this wireless tech on the brakes, throttle can't figure it out so take it back.

SERVICE BRAKES

I just got this 2024 Jetta Sport 6 speed manual and tried getting up the drive that's slightly inclined and the brake assist would not disengage or the fuel was cut after it didn't progress then dies. It is possible to power through the brake assist but it will cause premature wear on the clutch, flywheel as well as the rear E brake with all this wireless tech on the brakes, throttle can't figure it out so take it back.

SERVICE BRAKES

Brakes make loud noise when I come to stop when leaving highway. Rear pads are at 2mm as of 8/28/2025 when they were replaced in on 5/14/2025. Repairs were performed by dealership on 5/14/2025 but they did not replace the rotors, they only replaced the rear pads.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear tires. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the rear rotors, and brake pads needed to be replaced. The vehicle was repaired at the consumer's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear tires. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the rear rotors, and brake pads needed to be replaced. The vehicle was repaired at the consumer's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

ENGINE AND ENGINE COOLING

The contact owns a 2024 Volkswagen Jetta. The contact stated that at start-up, there was an abnormal amount of white smoke coming from the exhaust pipes. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that a cause for the failure was not found. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,078.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

The tire went flat as I was driving and when I had to change the tire I noticed that the tire had blown out on the sidewall on the inside of the rim of the car. The car only has 12,000 miles and I had a tire rotation done on my first oil change. I called the dealership to see if the tire was covered under warranty since I brought the car new for Steve White VW of Greenville, SC. They told me since I didn’t buy a warranty with the purchase of the car then it was nothing they could do about it. I brought a car thinking that the tires should be good until they wear out not blow out. Also I have TPMS light on as well as the check engine light is on in the vehicle. 205/55R17

TIRES

The tire went flat as I was driving and when I had to change the tire I noticed that the tire had blown out on the sidewall on the inside of the rim of the car. The car only has 12,000 miles and I had a tire rotation done on my first oil change. I called the dealership to see if the tire was covered under warranty since I brought the car new for Steve White VW of Greenville, SC. They told me since I didn’t buy a warranty with the purchase of the car then it was nothing they could do about it. I brought a car thinking that the tires should be good until they wear out not blow out. Also I have TPMS light on as well as the check engine light is on in the vehicle. 205/55R17

ENGINE

my Volkswagen Jetta GLI 40th anniversary 6MT, has had multiple misfire check engine lights appear on dash since owning the car, multiple times has the car been to the dealership and multiple times they blamed me as the operator for the issue, i was told it was bad gas, then a software update was made available to fix the misfire issue and within 150 miles of getting the update the misfires happened again. the vehicle can be made ready for an inspection if needed. the misfire check engine light occurs during start up of the vehicle and i am stationary at this time. to my knowledge the components have been inspected by the dealership. the first misfire happened at around 4000 miles and the dealership claimed it was bad gas, then again at 6400 miles at which point the dealership performed the software update. since then i have had 2 additional misfire messages that I had not documented at the dealership.

SERVICE BRAKES

[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUSPENSION

[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owns a 2024 Volkswagen Jetta. The contact stated that while the vehicle was parked, the vehicle unintendedly accelerated without a warning light being illuminated. The contact depressed the brake pedal to stop the vehicle. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.

UNKNOWN OR OTHER

The key pins on the VW flip keys fall our regularly and can leave motorists stranded in unsafe locations. It is however an excellent revenue generator when you consider the cost of replacement keys. I caught my pin in the process of falling our and saw it was a common problem that has not been resolved in this flawed and unsafe key design that threatens the welfare of consumers and safety of use of their vehicle.