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2023 VOLKSWAGEN ATLAS CROSS SPORT Complaints and Recall Information

The 2023 VOLKSWAGEN ATLAS CROSS SPORT has 1 complaint and 6 recalls filed with NHTSA. Owners most frequently report delays in obtaining parts for recall repairs. One owner reported that the manufacturer exceeded a reasonable time to complete an airbag recall repair although no failure occurred.

Common Issues

  • Recall repair delays. Owners report waiting beyond reasonable periods to receive parts needed for recall repairs, specifically related to the airbag system.

There are 6 recalls addressing multiple systems including brakes, suspension, airbag sensing, and engine components. These recalls affect bolt tightness, airbag sensor wiring, engine rod bearings, and suspension fasteners, potentially impacting vehicle safety and control.

Recalls

  • Chassis and brake bolts. NHTSA campaign 25V434000 affects 546 vehicles with bolts on chassis, brake system, and suspension potentially not tightened properly. This defect risks loss of vehicle control and increases crash risk. Dealers will replace bolts free of charge.
  • Passenger airbag sensor. Campaign 24V464000 covers 271,330 vehicles with a fault in the passenger occupant detection system that may deactivate the front passenger airbag when occupied. This raises injury risk during a crash. Dealers will replace the sensor mat and wiring harness at no cost.
  • Engine connecting rod bearings. Recall 22V753000 involves 76,515 vehicles where damaged engine rod bearings may cause engine failure, stalling, and possible fire risk from oil leaks. Dealers will inspect and replace affected engines free of charge.
  • Rear trailing arm bolts. Campaign 22V807000 affects 33 vehicles due to driver-side rear trailing arm bolts that may loosen or fall out, risking sudden loss of vehicle control and crashes. Dealers will replace these bolts free of charge.

Owners with repeated repairs or unresolved recalls should investigate potential rights under their state lemon laws related to safety defects and extended repair delays.

2023 VOLKSWAGEN ATLAS CROSS SPORT Summary

2023

Model Year

1

Total Complaints

4

Total Recalls

348424

Vehicles Affected

Recalls

2023 VOLKSWAGEN ATLAS CROSS SPORT

546 vehicles affected

25V434000

SUSPENSION

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Risk: A loss of vehicle control increases the risk of a crash.

2023 VOLKSWAGEN ATLAS CROSS SPORT

271330 vehicles affected

24V464000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Risk: A deactivated passenger air bag increases the risk of injury during a crash.

2023 VOLKSWAGEN ATLAS CROSS SPORT

33 vehicles affected

22V807000

SUSPENSION:CRITICAL FASTENERS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.

Risk: Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.

2023 VOLKSWAGEN ATLAS CROSS SPORT

76515 vehicles affected

22V753000

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Risk: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.

Complaints

2023 VOLKSWAGEN ATLAS CROSS SPORT

ID: 2061935

AIR BAGS

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.