2020 VOLKSWAGEN ATLAS CROSS SPORT

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Risk: A deactivated passenger air bag increases the risk of injury during a crash.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Risk: A deactivated passenger air bag increases the risk of injury during a crash.

EQUIPMENT:OTHER:LABELS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

STEERING

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

Risk: A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

Risk: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

SEATS

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Risk: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

STEERING

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Risk: A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

EXTERIOR LIGHTING:HEADLIGHTS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.

UNKNOWN OR OTHER

The hood latch is broken. After searching the cause I have found that this is a common issue with 2020 VW ATLAS. There needs to be a recall.

UNKNOWN OR OTHER

Issue: Vehicle Lockout/Fob Unresponsive The combination of opening the passenger door, locking the vehicle with the key fob, and hitting the ignition button once before closing the door, DISABLES THE KEY FOB FUNCTIONALITY AND LOCKS YOU OUT OF THE VEHICLE. The app also becomes unresponsive because the ignition is engaged. The only way to open the car is manually with the key. If you have your child safety locks engaged for the rear seats, your children wont be able to open the doors if they are in a safety harness. This was an accidental order of events. We were never taught how to use the manual key entry when we purchased our vehicle. We were actually right next to the VW dealer the day of the incident and their trained sales person couldn't open the door with the manual key. Once 911 arrived, the fire fighters couldn't do it, and finally the EMT was able to get the key cover off and opened the door. Forced entry with a lockout kit didn't work. We were about to break the glass because my children were locked in the car, stuck in their carseats unable to open the door with child safety locks being on, in 90 degree weather for 15 full minutes. VW inspected and reported that indeed, this combination of events locks you out of your vehicle and is programmed this way for all of their vehicles with their computer technology. I was instructed to use the manual key to open door if this happens again. They also said this has never been reported as an issue because people don't do this. If someone were to rent this vehicle or, in my case, a secondary driver is trying to operate the technology, this could easily happen to another person. this is unacceptable and a safety concern.

SUSPENSION

Noise (Rattle) coming from LH rear wheel well while driving. Brought vehicle to dealer for inspection, found LH rear coil sheared in half. Dealer replaced both rear coil springs. There was a recall for the 2018/2019 Atlas/Cross Sport for the same issue. (NHTSA #18V904000) I believe VW needs to include some if not all 2020 models as well. The failure of the coil spring was not due to abusive driving. This was poor metallurgy. I've never in my life had a coil spring fail.

UNKNOWN OR OTHER

About a year ago the light of the SOS appear in red and will not reset back to green. The SUV has a warning sign in the dash that does not go off: Error: emergency call function. And an orange triangle in the display who cant go off. The dealer said that Its the car net module defective and is a well known issue with the 2020-2022 Atlases. They were supposed to order a new module and change it in warranty. The module didnt arrive and now they want me to pay for the module in order to change it because the warranty has expired. This module controls all the features in the Atlas, so I cant use anothing connected to the car net, telephone, calls, tracking device, navigation, handsfree and others. Q

AIR BAGS

I am having the same airbag sensor problem that everyone else is. My vehicle is not part of the recall but should be. This is a known safety hazard.

UNKNOWN OR OTHER

Steering makes a noise. SOS light is red and it's the second time this happens. Last time the dealerships charged me $700.00 to fixed it. And now it's red again, and it hasn't even passed 2 months.

STEERING

Steering makes a noise. SOS light is red and it's the second time this happens. Last time the dealerships charged me $700.00 to fixed it. And now it's red again, and it hasn't even passed 2 months.

ELECTRICAL SYSTEM

Having issues with the vehicle Power Train, Steering, Steering wheel locked, Suspension, Blind Spot Warning, Parking Collision, Automatic Emergency Braking are just a few I can remember. After all these dashboard lights started flickering the truck wouldn't turn back on leaving me stranded at least 3 times. I have called the local Volkswagen dealership since my lease is up in a few weeks and they will not take the truck if it isn't running. They advise to have it towed to the dealership to diagnose and give an estimate of the cost to get this fixed. It started with the dashboard lights turning on an off randomly.

STEERING

Having issues with the vehicle Power Train, Steering, Steering wheel locked, Suspension, Blind Spot Warning, Parking Collision, Automatic Emergency Braking are just a few I can remember. After all these dashboard lights started flickering the truck wouldn't turn back on leaving me stranded at least 3 times. I have called the local Volkswagen dealership since my lease is up in a few weeks and they will not take the truck if it isn't running. They advise to have it towed to the dealership to diagnose and give an estimate of the cost to get this fixed. It started with the dashboard lights turning on an off randomly.