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2014 VAN HOOL TD925 Complaints and Recall Information

The 2014 VAN HOOL TD925 has 0 complaints and 6 recalls filed with NHTSA. Owners most frequently report issues related to mechanical components and safety systems based on recall information, although no formal complaints have been submitted.

There are 6 recalls affecting various systems on the 2014 VAN HOOL TD925, including electrical, engine, steering, and seating components.

Recalls
  • Electrical and engine idle speed. Recall 15V422000 affects 50 vehicles. The Cummins engine may have an idle speed set too low, causing the alternator to overheat under high electrical demand. This creates a fire risk. Repairs include correcting the idle speed and replacing the alternator during scheduled maintenance. The recall started August 6, 2015.
  • Front steering knuckle carrier. Recall 15V331000 affects 555 vehicles. The steering knuckle carrier may break, potentially causing the wheel to separate from the vehicle and increasing crash risk. Dealers will inspect and replace defective parts free of charge. The recall began July 6, 2015.
  • Steering knuckle carrier cracking. Recall 16V857000 covers 1,612 vehicles. Cracks in the steering knuckle carriers may cause total failure and wheel separation, raising crash risk. Inspection or replacement will be done at no cost. The recall started January 19, 2017. This expands previous related recalls.
  • Driver seat J-Brackets. Recall 16V144000 affects 205 vehicles. Certain Recaro driver seats may have missing welds on the J-Brackets, risking seatbelt anchorage separation and diminished restraint in a crash. Affected brackets will be inspected and replaced free of charge. The recall began May 25, 2016.
  • Steering gear box. Recall 17V064000 involves 1,396 vehicles. The steering wheel can be difficult to turn when starting the vehicle in cold temperatures, reducing steering ability and increasing crash risk. Dealers will replace the steering box at no charge. The recall started February 21, 2017.

Owners facing repeated repairs or unresolved recall repairs may want to review their state’s lemon law protections for potential rights regarding these safety and mechanical defects.

2014 VAN HOOL TD925 Summary

2014

Model Year

0

Total Complaints

5

Total Recalls

3818

Vehicles Affected

Recalls

2014 VAN HOOL TD925

1396 vehicles affected

17V064000

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.

Risk: Reduced steering ability can increase the risk of a crash.

2014 VAN HOOL TD925

1612 vehicles affected

16V857000

STEERING

Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.

Risk: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.

2014 VAN HOOL TD925

205 vehicles affected

16V144000

SEATS

Van Hool N.V. (Van Hool) is recalling certain model year 2012 A300L, 2011 C2045, 2011-2013 T2145, 2012-2015 TD925, 2016 TDX25, and 2014-2015 TX45 motor coaches equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.

2014 VAN HOOL TD925

50 vehicles affected

15V422000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TD925 vehicles manufactured October 11, 2013, to December 12, 2014, and 2015 TDX925 vehicles manufactured on December 23, 2014. The affected vehicles are equipped with Cummins engines that may have their idle speed set too low.

Risk: A prolonged engine idle at the low speed, combined with high electrical demand, may cause the alternator to overheat, increasing the risk of a fire.

2014 VAN HOOL TD925

555 vehicles affected

15V331000

STEERING

Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.

Risk: If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.

Complaints

No complaints found.