2011 TURTLE TOP ODYSSEY Complaints and Recall Information
The 2011 TURTLE TOP ODYSSEY has 0 complaints and 5 recalls filed with NHTSA. Owners most frequently report issues related to vehicle equipment and safety components as indicated by recall data. No complaints have been submitted regarding performance or operational defects.
The recalls affect several systems including roof structure, air conditioner components, electrical connections, and wheelchair lift equipment.
Recalls- Roof hatch defect. NHTSA recall 12V330000 affects 361 vehicles due to increased friction in the Prolo roof hatch assemblies. This condition can cause the opening force to exceed federal standards, which may block emergency exits. Turtle Top and SMI provide service kits and repair instructions free of charge.
- Air conditioner compressor mount. Recall 15V396000 involves 355 vehicles where the Trans-Air add-on compressor mounts may have improperly reconnected power distribution terminal strips. This can lead to arcing or overheating, increasing the risk of fire. Dealers will inspect and fix connections at no cost.
- Electrical system risk. Included in recall 15V396000, vehicles face potential fire hazards from loose connections in the power distribution terminal strip installed with the air conditioner compressor. Inspection and correction are provided free of charge.
- Wheelchair lift side plate cracking. Recall 14V651000 covers 276 vehicles equipped with Ricon wheelchair lifts whose platform side plates may crack. Cracks can cause the lift platform to separate and fall when doors open, risking operator injury. Supplemental support bumpers are installed and cracked platforms replaced at no charge.
- Wheelchair lift pivot hole issue. Recall 16V009000 affects 276 vehicles with certain Ricon lifts where oversized pivot holes allow bearings to move out of position. This condition causes excessive movement of the stowed platform and potential failure leading to falls when doors open. Dealers inspect and replace damaged parts free of charge.
Owners facing repeated repairs or unresolved recall work involving safety-related defects should consider their rights under state lemon laws. Consulting a consumer protection attorney may help address persistent vehicle issues.
2011 TURTLE TOP ODYSSEY Summary
2011
Model Year
0
Total Complaints
4
Total Recalls
1268
Vehicles Affected
Recalls
2011 TURTLE TOP ODYSSEY
276 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
Turtle Top is recalling certain model year 2006-2014 Odyssey, 2008-2009 and 2011 Odyssey LT, 2007-2008 and 2010-2012 Odyssey XL, 2008 and 2012 Terra Transport and 2007-2008 and 2013 Van Terra vehicles equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
2011 TURTLE TOP ODYSSEY
355 vehicles affected
ELECTRICAL SYSTEM
Turtle Top is recalling certain model year 2006-2014 Odyssey, 2011 Odyssey LT, 2006-2012 Terra Transport, 2014 Terra Transport, and 2014 Van Terra vehicles built on a GM chassis with a 6.6L engine. The affected transit buses and MPV specialty vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution terminal strip may not have been properly reconnected.
Risk: If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
2011 TURTLE TOP ODYSSEY
276 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
Turtle Top is recalling certain model year 2006-2014 Odyssey, 2008-2009, 2011 Odyssey LT, and 2007-2008, 2010-2012 Odyssey XL, 2008, 2012 Terra Transport, and 2007-2008, 2013 Van Terra transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
2011 TURTLE TOP ODYSSEY
361 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. (SMI) Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
Risk: In the event of an emergency, passengers' exit from the bus may be hindered possibly resulting in injury to the vehicle occupants.
Complaints
No complaints found.