2015 TOYOTA RAV4

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Risk: A battery short circuit increases the risk of a fire.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.

Risk: An unexpected loss of power steering increases the risk of a crash.

EXTERIOR LIGHTING

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2015 Toyota Rav4 vehicles manufactured June 1, 2013, to December 29, 2014, and equipped with an accessory trailer light module. The software within the module may incorrectly detect an electrical short and preventively turn off the electrical current and the trailer lights.

Risk: If the system incorrectly detects an electrical short and turns off the trailer lights while the trailer is being towed at night, there is an increased risk of a crash.

UNKNOWN OR OTHER

Was driving on the freeway on my way to work and suddenly i heard this loud pop. I didn't know if a vehicle next to me had a tire blow out or if i had a tire blow out. I pulled over and i checked my car and then i looked on the roof as that is where the loud pop came from and i saw my sunroof broken with a hole in the middle.

UNKNOWN OR OTHER

I was driving on the freeway to work. It's a 40 minute commute I make every day Monday to Friday. Half way to my destination, I heard like a loud pop or explosion sound. There was an 18 wheeler on the middle lane to my right and I thought one of its tires exploded and a piece landed on my roof. It felt like something landed on my roof or hit it hard, but not sure what. I also thought maybe my tire blew out, but my tires are all new and were fine. I pulled over to the side and put my emergency break lights on and checked the roof of my car and saw that my sun roof was broken. There is a hole in the middle. \n

ELECTRICAL SYSTEM

The contact owns a 2015 Toyota Rav4. The contact stated that while operating the vehicle, the battery, ABS, and brake warning lights illuminated, and the vehicle stalled on several occasions. The vehicle was jump-started, and the vehicle operated normally. Additionally, the steering wheel became difficult to turn on several occasions. The vehicle was taken to the local Auto Zone which replaced the battery, but the failure persisted. The local dealer was notified of the failures, but no assistance was offered. The cause of the failure was not determined. The manufacturer was not contacted. The failure mileage was 110,000.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

See attached document for complaint. text from attached document: To my disappointment, the remedy was not perfo rmed totally. The reason for this was, "improper battery size" . Cont inuing with the message I was texted : "This means we cannot fully complete the recall without replacement of the battery. The recall is to replace hardware that keeps the battery secure due to this happening, this smaller size battery which had been Installed in your car is not properly secured.

ELECTRICAL SYSTEM

See attached document for complaint. text from attached document: To my disappointment, the remedy was not perfo rmed totally. The reason for this was, "improper battery size" . Cont inuing with the message I was texted : "This means we cannot fully complete the recall without replacement of the battery. The recall is to replace hardware that keeps the battery secure due to this happening, this smaller size battery which had been Installed in your car is not properly secured.

STRUCTURE:BODY

Request for Resolution -Peeling Paint on 2025 Toyota RAV 4 I am writing to formally file a complaint regarding a paint peeling issue with my 2025 Toyota RAV 4 and Toyota's refusal to address the defect, despite timely reporting and documentation. The paint on my vehicle began peeling around February 2024 and significantly worsened by January 2025. I promptly filed two complaints with Toyota, and case numbers were opened. Per Toyota's request, I obtained a repair estimate from Toyota of Katy (attached) and submitted it through their system. However, Toyota has since closed both cases without resolving the issue, stating that the paint repair program expired in November 2024. This is particularly troubling because the issue was reported while the paint damage was progressing, I believe this reflects a serious quality defect that affects the appearance, durability, and resale value of the vehicle, and Toyota is failing to take appropriate responsibility. I respectfully request that NHTSA investigate this matter and consider whether similar complaints exist from other Toyota owners experiencing premature paint peeling. Thank you for your attention to this matter

ELECTRICAL SYSTEM

After a battery recall was performed on the vehicle at the dealership, a serious safety issue occurred. A short circuit in the battery cable caused a fire in the engine compartment. Fortunately, I was able to extinguish the fire with an extinguisher before it spread, but it happened very close to the gas line and posed a severe danger. We believe the fire may be related to the recall service. The fire caused visible damage to the battery area, and we have documented it with photos and video. We are very concerned about the safety of this vehicle and potential negligence in the recall repair. We are requesting that NHTSA investigate this matter and take appropriate action.

POWER TRAIN

The battery is off . It does not work. The car does not start. It looks like the battery is not properly installed. I just left my car at the Toyota dealership in June 12 for maintenance services, for brake fluid and flush etc including the replacement of a battery mounting hardware however it does not look right. The car started to go off and today it does not start at all. Please advice Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

The battery is off . It does not work. The car does not start. It looks like the battery is not properly installed. I just left my car at the Toyota dealership in June 12 for maintenance services, for brake fluid and flush etc including the replacement of a battery mounting hardware however it does not look right. The car started to go off and today it does not start at all. Please advice Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

The battery is off . It does not work. The car does not start. It looks like the battery is not properly installed. I just left my car at the Toyota dealership in June 12 for maintenance services, for brake fluid and flush etc including the replacement of a battery mounting hardware however it does not look right. The car started to go off and today it does not start at all. Please advice Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Was going a route that we do daily, and thankfully it was a backroad and no one was walking. Was coming up to a turn and pressed the brake but the car accelerated. 100% sure I pressed the brake! I couldn't steer the car and lost the brakes. Thankfully a tree stopped the car. Airbags deployed, windshield cracked, all 4 tires popped.

SEAT BELTS

The contact owns a 2015 Toyota Rav4. The contact stated that while using the rear seat belts, the occupant was unable to adjust the straps, and while moving in the seats, the seat belt straps erroneously became tighter. The contact stated that the failure was present with the rear driver's side seat belt and rear passenger’s side seat belt. The cause of the failure has not yet been determined. The manufacturer and local dealer had not yet been contacted about the failure. The failure mileage was 92,000.

UNKNOWN OR OTHER

When it rains, water leaks in the interior of the car where the windshield meets the roof of the car. It leaks at the both visor attachments, the light in the middle, and along the sides of where the windshield is attached. I understand there is a recall for older RAV4's for a similar issue. I think the same thing is happening here. It's is causing visibility issues when it is raining and distracts the driver.

VISIBILITY/WIPER

When it rains, water leaks in the interior of the car where the windshield meets the roof of the car. It leaks at the both visor attachments, the light in the middle, and along the sides of where the windshield is attached. I understand there is a recall for older RAV4's for a similar issue. I think the same thing is happening here. It's is causing visibility issues when it is raining and distracts the driver.

UNKNOWN OR OTHER

I received the "Interim Notice" recall notification (not the first one about the same problem - "Certain Potential Vehicle Fire related to 12-volt battery") 1/2/24 but no parts were available until received the next notice on 3/28/25 for the "Remedy". That is not in a reasonable time frame to me, over a year and almost 4 months. I received a recall prior to 1/2/24 about a similar battery issue that was supposedly taken care of in a more timely manner, then to receive another recall notice having to do with similar issues but the parts weren't available over a year and 4 months. Why wasn't the problem fixed with the first recall/fix? In the mean time my car could have caught on fire, but because I was warned, that's ok?! That is unacceptable.

STEERING

The contact owns a 2015 Toyota Rav4. The contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, and the vehicle failed to respond to the direction that the steering wheel was turned. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V144000 (Steering); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 80,000.

ELECTRICAL SYSTEM

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start and was jumpstarted several times. The contact called AAA who replaced the battery, and the vehicle was able to start. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 46,945. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked at an independent mechanic for a routine service appointment, the contact was advised that corrosion was present on the battery hold down clamps. In addition, the contact was informed that, due to the corrosion, the battery test indicated a faulty battery. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 68,000. VIN tool confirms parts not available.