2013 TOYOTA RAV4

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Risk: A battery short circuit increases the risk of a fire.

STRUCTURE:BODY

The paint on the roof of my 2013 Toyota Rav4 has begun to peel (delaminate). I first noticed it in May 2025. More recently, in June, while driving I saw in my rearview mirror what was clearly a chunk of white paint fall off the blowing from the top of my vehicle behind me - which is poses a safety hazard on the road. There are two areas on the roof now peeling. One is about 8inches in diameter (which has grown since May) and the newest area peeling and flaking/flying off is 1 foot long and 4 to 5 inches wide. Areas of the roof where the paint has peeled are beginning to rust and compromise the integrity of the body. I contacted Toyota twice recently regarding my case (#250701000710) which is considered closed. Two representatives said they were sorry I was having this issue but advised that I would have to go to a dealer and take care of it myself. Please be aware that there was a prior/known paint peeling issue that affected cars in blizzard/pearl white (which my car is). They offered what was called a "goodwill service" at the time under which they only paid to repaint any areas of the car that were already peeling at the time. The body of my car had many large areas of peeled paint that were repainted. However, the "goodwill service" program has since expired but now the roof is peeling. So, even though aware that the painting was flawed and prone to significant peeling they did not repaint affected vehicles as a whole and so it appears this issue has resurfaced.

ELECTRICAL SYSTEM

The dealer, Toyota of Chula Vista insists that i pay for the recall of the battery they had my car all day yesterday first they lied battery not available then they quoted me $337

ELECTRICAL SYSTEM

The contact owns a 2013 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

STRUCTURE:BODY

I am reporting a paint peeling issue on my 2013 Toyota RAV4 Limited that has the potential to be a safety hazard. Large sections of paint have peeled off, exposing bare metal on the hood, roof, and/or doors, and I am concerned about its impact on visibility, corrosion, and potential flying debris while driving. 1.Visibility Obstruction & Glare Risk: The paint on my hood is peeling off in patches, causing sun glare and reflection issues that impair my ability to see the road under certain lighting conditions. This is particularly dangerous during sunrise, sunset, or nighttime driving under streetlights. 2.Risk of Corrosion Leading to Structural Integrity Issues: With the bare metal exposed, the affected areas are at risk of rusting and corrosion, which could weaken the vehicle’s structure. If left untreated, corrosion could affect critical safety components such as the hood latch or airbag crash sensors located behind painted surfaces. 3.Potential for Peeling Paint to Become Road Debris: While driving at highway speeds, I have noticed paint flaking off and flying away. This could become a hazard to other vehicles, especially for motorcyclists or drivers behind me who could be hit by the debris. 4.Compromised Vehicle Visibility to Other Drivers: The exposed, uneven patches of primer and metal create an irregular surface, which could affect how my vehicle is seen by others, especially in low-light conditions. This may increase the risk of rear-end collisions due to diminished contrast. Toyota Response: Toyota previously acknowledged this issue with a Warranty Enhancement Program (WEP ZKG) for peeling paint, but I was informed that my vehicle is one year past the extended coverage period. Despite the defect being well-documented, Toyota has refused to assist. This is not just a cosmetic issue—it has clear safety implications. I urge NHTSA to investigate this problem further to determine if additional action is needed.

ELECTRICAL SYSTEM

Car started cutting on and off then battery caught fire while driving. The battery is still in the vehicle. Car was inspected by Victory Toyota of Brook Park. There were no warning lamps or messages before the incident occurred.

ELECTRICAL SYSTEM

See attached document for complaint.

ELECTRICAL SYSTEM

The contact owns a 2013 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was not pleased with paying for the repair of the vehicle and then being reimbursed for the recall repair. Parts distribution disconnect.

ELECTRICAL SYSTEM

This recall has been an open, unresolved issue for more than 1 year. Finally Toyota has offered me a repair for this issue, but they are charging me an extra $250 to replace the car battery, which is perfectly functional. Without replacing the battery they would not complete the recall. So unfair as this was their issue to begin with!

POWER TRAIN

The vehicle shudders significantly when accelerating/cruising between 35-45 mph. The shudder started slight and did not pose an issue for a while, but now its significant enough that is causes erratic steering. The vehicle waved back and forth from the vibration yesterday and went across the median line into oncoming traffic. I was able to regain control and accelerated through past 45 mph when the vibration receded. After calling Toyota I learned that Toyota knew about this issue and the a faulty torque converter was to blame. There was no recall or notification just (as the dealer explained, an extended warranty). Since I was not "notified" I did not know of this dangerous exposure and missed the time period to get the convertor replaced by Toyota.

UNKNOWN OR OTHER

There is a large amount of peeling paint on the roof and front side panels of the car that started on 1/9/25. Toyota says they had a recall but that it expired. I brought the car to the dealer where it was original purchased (by the previous owner) and they completed a paint inspection and found "excessive paint peeling" but they are not willing to do anything. I called Toyota customer care but they have denied and closed my case (case #250109001939). There is at least a 2 foot section on the roof where the paint just peeled off and blew away. Without the paint the car will rust and become unsafe.

ELECTRICAL SYSTEM

The recall (no. 23v-734) repair performed by Toyota was not free of charge. They had to replace my relatively new battery with a different size that would fit the new battery tray. They charged me $300 for parts and labor, and they did not return my original battery to me! I need to be fully reimbursed.