2004 TOYOTA PRIUS Complaints and Recall Information
The 2004 TOYOTA PRIUS has 1 complaint and 4 recalls filed with NHTSA. Owners most frequently report issues with the odometer stopping at 299,999 miles. There are also complaints about the digital dashboard going dark, causing the speedometer and gas gauge to become unusable, which affects safe driving.
Common Issues
- Odometer malfunction. The odometer stops at 299,999 miles, preventing accurate tracking of vehicle mileage for maintenance or other purposes.
- Dashboard failure. The entire digital dashboard can go dark, leading to loss of speedometer and gas gauge readings, making driving unsafe.
There are 4 recalls affecting components related to steering, hybrid propulsion, and engine cooling systems. These recalls address potential safety risks due to component wear and electrical issues.
Recalls
- Steering intermediate shaft. NHTSA recall 12V537000 affects 669,705 vehicles. The steering intermediate extension shaft assembly may have splines with insufficient hardness. Over time, these splines can wear and fail, resulting in loss of steering ability and increasing crash risk. Toyota will inspect and replace faulty shafts free of charge. The recall began in December 2012.
- Electric water pump coil wire. NHTSA recall 12V536000 covers 350,662 vehicles. A scratch inside the electrically driven water pump at the coil wire may lead to corrosion. This can cause the coil wire to break or short circuit, potentially stopping the water pump and causing the hybrid system to stall, raising crash risk. Toyota will replace the water pump free of charge. The recall started in January 2013.
Owners facing repeated repairs or unresolved recall issues involving safety-related defects should consider their rights under state lemon laws.
2004 TOYOTA PRIUS Summary
2004
Model Year
1
Total Complaints
2
Total Recalls
1020367
Vehicles Affected
Recalls
2004 TOYOTA PRIUS
350662 vehicles affected
ENGINE AND ENGINE COOLING
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Risk: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
2004 TOYOTA PRIUS
669705 vehicles affected
STEERING
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Risk: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Complaints
2004 TOYOTA PRIUS
ID: 2111666ELECTRICAL SYSTEM
The odometer on my 2004 Prius stops at 299,999. This is a known problem in the 04-05 models that was corrected in 2006. Leaves me unable to track miles for maintenance and other uses. This also has the problem with the entire digital dash going dark which means no speedometer or gas gauge. Making the vehicle almost unable to be driven safely at this point. I have reached out to Toyota and they verify that it was an issue with this year range but because I have owned it too long they don't do anything about it