2017 TOYOTA COROLLA

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Risk: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

EQUIPMENT:OTHER:LABELS

Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

The contact owns a 2017 Toyota Corolla. The contact was unable to exit the vehicle after pulling on the driver’s side door handle. The contact made several attempts to exit the vehicle, but the door was jammed. Due to the failure, the contact was forced to exit the vehicle through front passenger’s side door. The contact was able to open the front driver’s side from outside only. The dealer and the manufacturer were notified of the failure, and both informed the contact that no assistance would be provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 51,654.

FORWARD COLLISION AVOIDANCE

The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.

BACK OVER PREVENTION

The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.

AIR BAGS

The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.

UNKNOWN OR OTHER

Paints are chipping off from the interior of the car to the exterior of the car . It's doors and trucks. I filed my 1st complaint with Toyota back in 2023. I filed another complaint on 6/25/2 5 and looks like I'm the only one with a blue Corolla that have paints chipping off from doors to trunk. I just want to make sure that Toyota is aware of this paint issue on their blue Corolla SE 4 door sedan. I know for sure Toyota had a paint issue with their white Toyota Corolla. I take my car to Toyota dealer for all my maintenance. Also, I am loyal Toyota customer. I've been purchasing their vehicle since 2005 with my 1st mini Van (Sienna). I just hope Toyota values their loyal customer.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2017 Toyota Corolla. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 81,456 and at the time of registration, it was discovered that the mileage was 257,000.

AIR BAGS

The contact owns a 2017 Toyota Corolla. The contact stated that while at a stoplight, an Audi truck crashed into the rear of the vehicle, allegedly due to being distracted by a cell phone. The air bags did not deploy. There were no warning lights illuminated. The contact sustained broken bones, whiplash, chest injuries, and a broken toe; her knee was swollen, and she had head, neck, and foot injuries. and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to an unknown location. The frame and fuel tank were bent. The vehicle was towed to the local dealer, who confirmed no recalls. Six months after the failure, the vehicle was taken to the same dealer who repaired the vehicle under NHTSA Campaign Number: 20V024000 (Air Bags). The contact believed that the vehicle was sold with an open recall. The vehicle was repaired. The manufacturer was contacted, who opened a case, but no assistance was provided. The failure mileage was approximately 9,800.

UNKNOWN OR OTHER

2017 Toyota Corolla SE was bought new. Original Blizzard Pearl paint under recall program. Paint has peeled in "spots" all over car. Toyota fixed "spots" in August 2021, then again in June 2024. Since then, more spots have appeared. Toyota in Mt. Vernon, IL refuses to fix "spots" anymore since Nov 2024. Toyota has paint peeling recall program for 2009-2018 Toyota Corolla which was extended up to 14 years to address the peeling issue which was attributed to a manufacturing defect. The car should have been repainted from the beginning. Why would they think the paint would stop peeling after fixing spots? I have contacted Toyota Customer Experience Center many times. They said they go by what NHTSA tells them. They gave me your number and I was instructed to fill this form out. Any help would be greatly appreciated. I have attached a pic of peeling above license plate. There are more pics of peeling which I can provide if need be. Also, there is a pic of the Toyota paint peeling recall program. Mileage is 67,000. Thank you for your time.

ELECTRICAL SYSTEM

While turning left out of a drive through my the steering locked up and shot to the left causing a run up on the curb. However after a second or two it cleared. Upon shutting the car off and restarting driving in a parking lot same problem occured steering wheel shot to left causing me to almost loose control then all electrical power was lost in the vehicle. The steering wheel fault came up on the dash and would not let me control the wheel.

STEERING

While turning left out of a drive through my the steering locked up and shot to the left causing a run up on the curb. However after a second or two it cleared. Upon shutting the car off and restarting driving in a parking lot same problem occured steering wheel shot to left causing me to almost loose control then all electrical power was lost in the vehicle. The steering wheel fault came up on the dash and would not let me control the wheel.