2012 TIFFIN PHAETON Complaints and Recall Information
The 2012 TIFFIN PHAETON has 0 complaints and 7 recalls filed with NHTSA. Owners most frequently report issues related to exhaust system proximity to the floor, braking system noncompliance, and defective fire extinguishers based on recall data.
There are seven recalls involving various systems including the exhaust, brakes, and equipment such as fire extinguishers and entry steps. The recalls address safety and fire risks through repairs or part replacements offered free of charge.
Recalls- Exhaust system proximity. Recall 11V416000 affected 149 vehicles with exhaust pipes mounted too close to the floor causing insulation melting and fire risks. Repairs involve adding a heat shield and insulating wrap. Notification and repairs began September 19, 2011.
- Air brake deficiency. Recall 12V228000 involved 2 vehicles on Spartan chassis with brake chambers failing park brake and drawbar standards. This could allow vehicle rollaway risk. Dealers install improved brake chambers before sale.
- V-band clamp failure. Recall 12V048000 covered 13 vehicles with potential fractures in T-bolts on clamps connecting diesel emission components. Failed clamps risk exhaust leaks and fire hazards. Cummins dealers provide free repairs.
- Revised exhaust configuration. Recall 15V612000 for 140 Phaetons addressed previous exhaust mounting issues. The recall mandates modifying exhaust placement to increase clearance and reduce fire risk. Repairs began December 1, 2015.
- Exhaust clearance update. Recall 17V121000 affected 35 Phaeton motorhomes with exhaust mounted too close to the floor. Dealers reconfigure exhaust for safer clearance. The recall started March 22, 2017.
- Fire extinguisher defect. Recall 17V841000 impacted 36,005 vehicles equipped with Kidde extinguishers that may clog or require excessive force causing failure or injury. Owners are instructed to obtain free replacements from Kidde.
- Entry step instability. Recall 15V880000 covered 14,889 motorhomes with fractured bolts in electric steps causing unstable entry/exit. Dealers install retainer brackets and replace linkages to secure steps. Recall began February 10, 2016.
Owners with repeated repairs or unresolved safety defects should consider their state’s lemon law protections for possible remedies related to serious vehicle issues and recalls.
2012 TIFFIN PHAETON Summary
2012
Model Year
0
Total Complaints
7
Total Recalls
51233
Vehicles Affected
Recalls
2012 TIFFIN PHAETON
36005 vehicles affected
EQUIPMENT
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
2012 TIFFIN PHAETON
35 vehicles affected
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2012 Phaeton motorhomes with floor plans QBH, QKH, and QTH, built on PowerGlide chassis. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
Risk: Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
2012 TIFFIN PHAETON
14889 vehicles affected
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
Risk: Unstable entry and exit steps increase the risk of injury.
2012 TIFFIN PHAETON
140 vehicles affected
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
Risk: Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
2012 TIFFIN PHAETON
13 vehicles affected
ENGINE AND ENGINE COOLING
TIFFIN IS RECALLING CERTAIN MODEL YEAR 2011, 2012, AND 2013 RECREATIONAL VEHICLES, MODELS PHAETON AND ZEPHYR, EQUIPPED WITH A CUMMINS ISB, ISC, ISL, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Risk: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
2012 TIFFIN PHAETON
2 vehicles affected
SERVICE BRAKES, AIR
TIFFIN MOTORHOMES (TIFFIN) IS RECALLING TWO MODEL YEAR 2012 PHAETON RECREATIONAL VEHICLES BUILT ON A SPARTAN CHASSIS AND EQUIPPED WITH 3030 BRAKE CHAMBERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 121, “AIR BRAKE SYSTEMS” BECAUSE THEY DO NOT MEET THE PARK BRAKE AND DRAW BAR REQUIREMENTS.
Risk: THE PARK BRAKE MAY NOT BE SUFFICIENT TO HOLD THE VEHICLE IN PLACE. ACCORDINGLY, THE VEHICLE COULD ROLL AWAY AND STRIKE AND INJURE A BYSTANDER OR CAUSE A CRASH WITHOUT WARNING.
2012 TIFFIN PHAETON
149 vehicles affected
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TIFFIN IS RECALLING CERTAIN MODEL YEAR 2010-2012 PHAETON MOTORHOMES WITH FLOOR PLANS QBH, QKH, AND QTH THAT ARE BUILT WITH 2010 EPA-CERTIFIED ENGINES ON POWERGLIDE CHASSIS. THE EXHAUST PIPE IS MOUNTED TOO CLOSE TO THE UNDERSIDE OF THE FLOOR.
Risk: MELTING OF THE INSULATION CAN OCCUR, POSSIBLY RESULTING IN A FIRE.
Complaints
No complaints found.