2023 THOR MOTOR COACH RIZE Complaints and Recall Information
The 2023 THOR MOTOR COACH RIZE has 2 complaints and 3 recalls filed with NHTSA. Owners most frequently report a failure with the LP gas hose which can leak catastrophically. One complaint stresses the hose disintegrates along its full length, suggesting a defective rubber material rather than just a hose bend issue.
- LP gas hose failure. Hose disintegrates and leaks gas, posing a severe fire risk when the gas is turned on.
Three recalls affect this motorhome, addressing defects in electrical accessory mounting, awning operation, and fuel system components. These recalls involve safety risks linked to component detachment, unintended awning deployment, and potential fuel leaks.
- Solar panel mounting frame. NHTSA recall 23V759000 affects 2295 vehicles with panels that may fracture and detach, becoming road hazards. Dealers will replace the lower bracket at no cost.
- Retractable awning. Recall 23V068000 covers 1557 units where the awning may extend unintentionally during transit, increasing crash risk. Dealers will install an ignition cutoff wire harness free of charge.
- Fuel hose assembly. Recall 23V285000 involves 2919 motorhomes with fuel hoses that may leak gasoline due to inadequate clamp force. Dealers must inspect and replace hoses and clamps as needed at no cost to owners.
Owners who face repeated repairs or unresolved recall issues especially involving fuel leaks or other safety-related defects may want to consider their rights under their state’s lemon law.
2023 THOR MOTOR COACH RIZE Summary
2023
Model Year
2
Total Complaints
3
Total Recalls
6771
Vehicles Affected
Recalls
2023 THOR MOTOR COACH RIZE
2919 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Risk: A gas leak in the presence of an ignition source increases the risk of a fire.
2023 THOR MOTOR COACH RIZE
1557 vehicles affected
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
Risk: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
2023 THOR MOTOR COACH RIZE
2295 vehicles affected
EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL
Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Risk: A detached solar panel can become a road hazard, increasing the risk of a crash.
Complaints
2023 THOR MOTOR COACH RIZE
ID: 2078834EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
NHTSA has previously issued a recall on the failed LP hose on Rise/Scope vehicles 21V-755. For some reason, my vehicle/VIN was not included in the recall. Nevertheless, I experienced the identical failure described in the recall, but I take exception to the recall pointing to the tight bend in the hose being the issue. My hose is literally disintegrating for the full length of the hose. It appears that the rubber is defective. My vehicle had about 7500 miles on it and hadn't been driven in bad weather when I experienced the leak. Photos are attached. I think NHTSA should revisit this recall and ensure that it is expanded to include all vehicles that might have this part, plus not blame the issue on the hose bend. I kept the hose and can send it for evaluation if needed. For the record, my hose leaked catastrophically when I switched on the gas, and if an ignition source was nearby, a fire certainly could have resulted from this failure.
2023 THOR MOTOR COACH RIZE
ID: 2078833UNKNOWN OR OTHER
NHTSA has previously issued a recall on the failed LP hose on Rise/Scope vehicles 21V-755. For some reason, my vehicle/VIN was not included in the recall. Nevertheless, I experienced the identical failure described in the recall, but I take exception to the recall pointing to the tight bend in the hose being the issue. My hose is literally disintegrating for the full length of the hose. It appears that the rubber is defective. My vehicle had about 7500 miles on it and hadn't been driven in bad weather when I experienced the leak. Photos are attached. I think NHTSA should revisit this recall and ensure that it is expanded to include all vehicles that might have this part, plus not blame the issue on the hose bend. I kept the hose and can send it for evaluation if needed. For the record, my hose leaked catastrophically when I switched on the gas, and if an ignition source was nearby, a fire certainly could have resulted from this failure.