2021 THOMAS BUILT BUSES SAF-T-LINER HDX Complaints and Recall Information
The 2021 THOMAS BUILT BUSES SAF-T-LINER HDX has 0 complaints and 40 recalls filed with NHTSA. Owners most frequently report issues related to safety components such as steering, electrical systems, and structural integrity, as reflected in the volume of recalls addressing these areas.
There are 40 recalls on this model affecting various safety and equipment systems. The recalls involve issues with emergency exit labeling, structural joint strength, electrical cable routing, seating configuration, steering components, brake caliper mounting, fuel injection system, alternator connections, and power steering hose routing.
Recalls- Emergency exit labels. Recall 24V555000 affects 27,494 vehicles. The emergency exit label lettering is too small and difficult to read, failing FMVSS 217 requirements. This could delay emergency evacuation and increase injury risk. Dealers will correct the lettering free of charge.
- Roof panel strength. Recall 22V762000 affects 17,613 vehicles. Exterior roof panels have insufficient joint strength, potentially separating in a crash and increasing injury risk. Dealers will add mechanical fasteners to secure the joints at no cost.
- Battery cable routing. Recalls 22V271000 and 22V272000 affect 2,943 and 138 vehicles respectively. The positive battery cable may chafe against transmission oil cooler hoses, risking electrical short circuits and fire. Dealers will inspect and repair the cable routing free of charge.
- Passenger seat configuration. Recall 21V462000 affects 9 vehicles. Some buses have incorrect passenger seat arrangements lacking proper seat back protection, increasing crash injury risk. Rear passenger seats will be replaced free of charge with no owner notification as repairs have been completed.
- Power steering hose routing. Recalls 21V659000 and 21V660000 affect 1,934 and 114 vehicles. Power steering hoses may lack adequate clearance from power cables, potentially damaging the hose and increasing fire risk. Dealers will inspect and modify the routing as needed free of charge.
- Brake caliper mounting bolts. Recall 21V017000 affects 6 vehicles. One brake caliper mounting bolt on the driver side steer axle may be improperly tightened, leading to reduced brake effectiveness and increased crash risk. Dealers will inspect and repair as necessary free of charge.
- Tie rod clamp bolts. Recall 21V370000 affects 479 vehicles. Loose tie rod clamps may cause the tie rod ends to break or detach, risking steering loss and crashes. Dealers will replace clamp bolts and nuts free of charge.
- Gross axle weight label. Recall 21V915000 affects 1 vehicle. The GAWR label may state an incorrect rating, risking overloading and crash hazards. A corrected label will be applied by dealers free of charge.
- Steering arm and tie rod bolts. Recall 21V255000 affects 1,252 vehicles. Bolts may have defective seams prone to fracturing, increasing the risk of steering loss and crashes. Dealers will replace the steering arm and tie rod bolts free of charge.
- Fuel rail assembly. Recall 21V327000 affects 1,262 vehicles. Improperly seated sealing washers may cause fuel leaks near ignition sources, increasing fire risk. Dealers will replace fuel rails and lines free of charge.
- Alternator power cable connection. Recall 21V850000 affects 1,434 vehicles. Loose nut on the alternator power cable stud can cause electrical arcing and fire risk. Dealers will inspect and tighten connections free of charge.
Owners dealing with repeated repairs, safety defects, or unresolved recall issues may have rights under their state’s lemon law. Consulting an attorney familiar with lemon law claims may help evaluate those rights and options.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX Summary
2021
Model Year
0
Total Complaints
13
Total Recalls
54679
Vehicles Affected
Recalls
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
27494 vehicles affected
EQUIPMENT:OTHER:LABELS
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
138 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2023 Thomas Built Bus HDX commercial buses. The positive battery cable may be routed improperly, allowing it to chafe against the transmission oil cooler hoses, which can cause an electrical short circuit.
Risk: An electrical short circuit can increase the risk of a fire.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
2943 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2023 Thomas Built Bus HDX school buses. The positive battery cable may be routed improperly, allowing it to chafe against the transmission oil cooler hoses, which can cause an electrical short circuit.
Risk: An electrical short circuit can increase the risk of a fire.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
17613 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Risk: A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
1 vehicles affected
EQUIPMENT:OTHER:LABELS
Daimler Trucks North America, LLC (DTNA) is recalling one 2021 Thomas Built Buses Saf-T-Liner HDX transit bus. The gross axle weight rating (GAWR) may be improperly stated on the label. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk: The operator may overload the vehicle while referencing the incorrect label, increasing the risk of a crash.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
479 vehicles affected
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Saf-T-Liner HDX School Buses and Saf-T-Liner C2 School Buses. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
6 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Thomas Built Buses Saf-T-Liner HDX and EFX school buses. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
Risk: The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
1262 vehicles affected
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Daimler Trucks North America, LLC (DNTA) is recalling certain 2018-2021 Thomas Built Buses Saf-T-Liner HDX School Buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
1252 vehicles affected
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.
Risk: A fractured bolt may cause a loss of steering, increasing the risk of a crash.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
1934 vehicles affected
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2016-2021 Thomas Built Buses Saf-T-Liner HDX school buses equipped with an ISL or L9 engine. The power steering hose may be routed with inadequate clearance between the hose and the power cables.
Risk: A worn power steering hose increases the risk of a fire.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
9 vehicles affected
SEATS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2022 Thomas Built Saf-T-Liner HDX School Buses. These school buses may have been manufactured with an incorrect passenger seat configuration that does not provide the proper amount of seat back protection. As such, these school buses fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 222, "School Bus Passenger Seating and Crash Protection."
Risk: In the event of a crash, the seats may not adequately protect the occupants, increasing the risk of injury.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
1434 vehicles affected
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Thomas Built EFX and HDX school buses. The nut for the power cable stud on the alternator may not have been tightened properly, which can cause a loose cable connection.
Risk: A loose power cable connection may cause electrical arcing, which can increase the risk of a fire.
2021 THOMAS BUILT BUSES SAF-T-LINER HDX
114 vehicles affected
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2016-2021 Thomas Built Buses Saf-T-Liner HDX transit buses equipped with an ISL or L9 engine. The power steering hose may be routed with inadequate clearance between the hose and the power cables, potentially damaging the power steering hose.
Risk: A damaged power steering hose can leak, and increase the risk of a fire.
Complaints
No complaints found.