2019 THOMAS BUILT BUSES SAF-T-LINER HDX Complaints and Recall Information
The 2019 THOMAS BUILT BUSES SAF-T-LINER HDX has zero complaints and 50 recalls filed with NHTSA. Owners most frequently report issues related to labels, structural components, brakes, seats, steering, and fuel systems per recall notices. These recalls affect various safety and operational systems on the vehicle.
There are 50 recalls involving this model. The affected systems primarily include emergency labels, structural joints, electrical wiring, emergency escape handles, seating safety, braking components, steering mechanisms, and fuel rail assemblies.
Recalls- Emergency exit labels. Recall 24V555000 affects 27,494 buses due to emergency exit label lettering that is too small, which may delay exit use during emergencies. Dealers will correct the lettering at no cost. (FL918)
- Roof panel joint strength. Recall 22V762000 impacts 17,613 buses with exterior roof panels that have insufficient joint strength, risking panel separation in a crash. Dealers add mechanical fasteners for correction. (FL957)
- Battery cable routing. Recalls 22V271000 and 22V272000 cover 3,081 buses where positive battery cables may chafe against transmission oil cooler hoses causing electrical shorts and fire risk. Dealers inspect and repair cable routing free of charge. (FL928, FL929)
- Roof hatch handle breakage. Recalls 19V549000 and 19V550000 affect 3,091 buses with roof hatch external handles that can break, preventing emergency opening from outside. Dealers replace handles free of charge. (FL819)
- Seat impact absorption. Recall 19V712000 involves 53,528 buses with seats having insufficient impact absorption around steel frames, increasing injury risk. Dealers install additional material for improved protection. (FL832)
- Torque converter fasteners. Recall 19V831000 covers 30 buses where torque converter fasteners may be loose, disabling the bus and causing evacuation risks. Dealers inspect and tighten fasteners free of charge. (FL839)
- Brake caliper mounting bolts. Recalls 19V444000, 20V126000, 18V352000, and 18V702000 affect over 15,000 buses with potentially loose brake caliper bolts, reducing brake effectiveness and increasing crash risk. Dealers inspect and tighten bolts as needed. (FL818, FL845, FL772, FL794)
- Seat configuration. Recall 21V462000 affects 9 buses with incorrect passenger seat configuration failing to provide proper seat back protection. Dealers replace rear seats free of charge. Repairs completed in 2021. (FL892)
- Power steering hose routing. Recalls 21V659000 and 21V660000 cover 2,048 buses with power steering hoses routed too close to power cables risking hose damage and fire. Dealers inspect and modify routing at no cost. (FL898)
- Fuel rail assembly leak. Recall 21V327000 involves 1,262 buses with incorrectly seated sealing washers in fuel rail assembly, potentially causing fuel leaks and fire hazard. Dealers replace fuel rail and lines free of charge. (FL886)
- Emergency exit label legibility. Recall 20V252000 affects 7,979 buses where rear emergency exit window instruction labels have small lettering that may delay emergency use. Dealers mail replacement labels free of charge. (FL849)
- Steering tie rod arm bolts. Recall 18V914000 includes 73 buses with loose steering tie rod arm bolts that risk separation, impairing steering and increasing crash risk. Dealers inspect and tighten bolts, replacing fasteners as required at no charge. (FL802)
- Wheelchair lift positioning cam. Recall 18V560000 affects 84 buses where wheelchair lift cams may fail, causing the lift platform to stop above floor height and risk tipping wheelchair users. Dealers replace cams with aluminum versions free of charge. (FL785)
Owners with repeated repairs, unresolved recall issues, or safety defects may have protections under their state lemon law. Those affected should consider consulting legal resources to understand their rights regarding repairs and recalls involving the 2019 THOMAS BUILT BUSES SAF-T-LINER HDX.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX Summary
2019
Model Year
0
Total Complaints
19
Total Recalls
132718
Vehicles Affected
Recalls
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
27494 vehicles affected
EQUIPMENT:OTHER:LABELS
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
138 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2023 Thomas Built Bus HDX commercial buses. The positive battery cable may be routed improperly, allowing it to chafe against the transmission oil cooler hoses, which can cause an electrical short circuit.
Risk: An electrical short circuit can increase the risk of a fire.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
2943 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2023 Thomas Built Bus HDX school buses. The positive battery cable may be routed improperly, allowing it to chafe against the transmission oil cooler hoses, which can cause an electrical short circuit.
Risk: An electrical short circuit can increase the risk of a fire.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
17613 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Risk: A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
1262 vehicles affected
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Daimler Trucks North America, LLC (DNTA) is recalling certain 2018-2021 Thomas Built Buses Saf-T-Liner HDX School Buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
1934 vehicles affected
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2016-2021 Thomas Built Buses Saf-T-Liner HDX school buses equipped with an ISL or L9 engine. The power steering hose may be routed with inadequate clearance between the hose and the power cables.
Risk: A worn power steering hose increases the risk of a fire.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
9 vehicles affected
SEATS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2022 Thomas Built Saf-T-Liner HDX School Buses. These school buses may have been manufactured with an incorrect passenger seat configuration that does not provide the proper amount of seat back protection. As such, these school buses fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 222, "School Bus Passenger Seating and Crash Protection."
Risk: In the event of a crash, the seats may not adequately protect the occupants, increasing the risk of injury.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
114 vehicles affected
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2016-2021 Thomas Built Buses Saf-T-Liner HDX transit buses equipped with an ISL or L9 engine. The power steering hose may be routed with inadequate clearance between the hose and the power cables, potentially damaging the power steering hose.
Risk: A damaged power steering hose can leak, and increase the risk of a fire.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
7979 vehicles affected
EQUIPMENT:OTHER:LABELS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
581 vehicles affected
SERVICE BRAKES, AIR:DISC:CALIPER
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Saf-T-Liner HDX, EFX, and C2 school buses equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
11546 vehicles affected
SERVICE BRAKES, AIR:DISC
Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.
Risk: The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
30 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Thomas Built Saf-T-Liner HDX school buses equipped with Detroit DD8 Engines and Allison Transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.
Risk: The loose bolts can become lodged in the starter, disabling the bus, resulting in an evacuation in an uncontrolled traffic situation, increasing the risk of an injury.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
3080 vehicles affected
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
53528 vehicles affected
SEATS
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk: The lack of impact absorption increases the risk of injury in the event of a crash.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
11 vehicles affected
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
73 vehicles affected
STEERING
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Thomas Built Saf-T-Liner HDX, C2, and EFX School Buses, equipped with Detroit Axle axles. The affected vehicles may have loose steering tie rod arm bolts.
Risk: Loose tie rod arm bolts may lead to separation of the tie rod arm, affecting vehicle steering, and increasing the risk of a crash.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
1532 vehicles affected
SERVICE BRAKES, AIR:DISC:CALIPER
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Thomas Built school buses Saf-T-Liner C2, Saf-T-Liner HDX and Saf-T-Liner EFX school buses. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
2767 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX and Saf-T-Liner HDX school buses equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts come loose, braking performance may be reduced, increasing the risk of a crash.
2019 THOMAS BUILT BUSES SAF-T-LINER HDX
84 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Complaints
No complaints found.