2021 THOMAS BUILT BUSES SAF-T-LINER C2 Complaints and Recall Information
The 2021 THOMAS BUILT BUSES SAF-T-LINER C2 has 0 complaints and 31 recalls filed with NHTSA. Owners most frequently report issues related to recalls involving various structural, braking, steering, and safety system components. There are no direct complaints reported by owners.
The 31 recalls covering the bus address multiple systems, including emergency exits, structural integrity, braking systems, engine control modules, steering components, and safety labeling. Several recalls involve software updates and hardware repairs aimed at preventing safety hazards.
Recalls- Emergency exit door fasteners. NHTSA recall 23V669000 and 23V670000 affect over 20,800 vehicles due to fasteners loosening and allowing emergency exit doors to open unexpectedly, increasing injury risk. Dealers inspect and tighten fasteners free of charge.
- Emergency exit label readability. Recall 24V555000 involves nearly 27,500 buses with labels that are too small and hard to read, potentially delaying emergency exit use. Dealers will correct the lettering at no cost.
- Rear interior joint strength. Recall 23V333000 covers around 23,590 buses with insufficient rear interior joint strength, which compromises passenger protection in crashes. Dealers add fasteners free of charge.
- Automatic low voltage disconnect switch failure. Recall 23V209000 on 380 electric buses involves switch failure causing loss of drive power, power steering, or lighting, increasing crash risks. Dealers remove the faulty switch at no cost.
- Engine control module fault. Recall 22V438000 affects 461 buses with a software fault that may cause unexpected engine shutdown, risking crashes and unsafe evacuations. Dealers update ECM software free of charge.
- Loose fan hub bolts. Recall 19V869000 for 145 buses addresses insufficiently tightened fan bolts that may cause fan detachment and disable the bus. Dealers inspect and repair bolts free of charge.
- Parking brake release issue. Recall 20V787000 on 28 electric buses concerns software and hardware that may allow the parking brake to release unexpectedly, raising crash risk. Dealers update ECU software free of charge.
- Engine control software calibration. Recall 21V120000 involves 159 buses with incorrect ECM calibration affecting safety-related functions like braking and collision avoidance. Cummins dealers recalibrate software at no cost.
- Damage to tire valve stems. Recall 21V120000 affects 22 buses where valve stems can be damaged by contact with brake components, risking pressure loss and crash. Dealers replace valve stems free of charge.
- Steering tie rod assembly defects. Recalls 21V255000 and 21V370000 impact over 1,700 buses with loose or defective bolts causing potential steering loss. Dealers replace bolts, clamps, and steering arms free of charge.
- Parking brake activation switch failure. Recall 21V547000 affects 267 buses where the switch may fail to engage the parking brake, increasing vehicle movement risk. Dealers update DECU software free of charge.
- Brake pedal arm rotation. Recall 20V435000 on 1,713 buses involves adjustable brake pedal arms that may rotate out of position, raising crash risk. Dealers install new brake pedal assemblies at no cost.
- Stop arm and warning lights failure. Recall 20V113000 covers 6,010 buses with potential Switch Hub Module failure deactivating stop signs and warning lights, increasing injury risk during student loading. Dealers update modules free of charge.
Owners of 2021 SAF-T-LINER C2 buses dealing with repeated repairs or unresolved recall issues related to safety may have rights under their state lemon law. Consulting with a consumer protection attorney could provide guidance on potential remedies.
2021 THOMAS BUILT BUSES SAF-T-LINER C2 Summary
2021
Model Year
0
Total Complaints
15
Total Recalls
82841
Vehicles Affected
Recalls
2021 THOMAS BUILT BUSES SAF-T-LINER C2
27494 vehicles affected
EQUIPMENT:OTHER:LABELS
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
173 vehicles affected
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Risk: An emergency exit door opening unexpectedly can increase the risk of an injury.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
20668 vehicles affected
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Risk: An emergency exit door opening unexpectedly can increase the risk of an injury.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
23590 vehicles affected
STRUCTURE:BODY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Risk: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
380 vehicles affected
ELECTRICAL SYSTEM
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.
Risk: A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
461 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
Risk: Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
22 vehicles affected
TIRES:VALVE
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Thomas Built C2 Saf-T-Liner School Buses. The tire valve stem extension may be damaged by contact with disc brake caliper.
Risk: A damaged tire valve stem may cause a loss of tire pressure, increasing the risk of a crash. A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
159 vehicles affected
ENGINE
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Thomas Built Buses Saf-T-Liner C2 school buses equipped with Cummins B6.7N engines. The engine control module software may be calibrated incorrectly, causing the engine to not limit engine speed or torque as intended for certain safety-related functions such as vehicle braking, traction and stability control, speed control, or collision avoidance.
Risk: If safety-related functions such as vehicle braking, stability, speed, and collision avoidance do not function properly, it can increase the risk of a crash.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
479 vehicles affected
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Saf-T-Liner HDX School Buses and Saf-T-Liner C2 School Buses. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
1252 vehicles affected
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.
Risk: A fractured bolt may cause a loss of steering, increasing the risk of a crash.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
267 vehicles affected
PARKING BRAKE:ELECTRICAL:SWITCH
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built C2 Saf-T-Liner school buses. The parking brake activation switch may fail to set the parking brake.
Risk: Unintended movement of the vehicle increases the risk of a crash.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
1713 vehicles affected
SERVICE BRAKES
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2021 Saf-T-Liner C2 School Buses. The adjustable brake pedal arm may rotate from its original location due to an incorrect fit between the pedal adjustment tube and the upper brake arm casting.
Risk: A brake pedal that rotates out of position increases the risk of a crash.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
6010 vehicles affected
EXTERIOR LIGHTING
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Thomas Built Buses Saf-T-Liner C2 school buses configured with a specific Switch Hub Module (part numbers 204803 and 216434) combined with a 500k Bulk Head Module and a certain 3-position momentary switch warning light package. The Switch Hub Module (SHM) that controls the exterior warning lights and stop sign may fail, resulting in deactivation of the red warning lights, stop sign and system indicator.
Risk: If the exterior warning lights and stop sign indicator stop working, other drivers may inadvertently proceed driving before the school bus loading/unloading of students is complete, increasing the risk of an injury.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
28 vehicles affected
SERVICE BRAKES, AIR
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Thomas Built Saf-T-Liner C2 Jouley electric school buses. If the service brake pedal is pressed and then released while the parking brake is engaged, the parking brake may release unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: An unexpected disengagement of the parking brake without continual application of the service brake may allow the vehicle to roll freely, increasing the risk of a vehicle crash.
2021 THOMAS BUILT BUSES SAF-T-LINER C2
145 vehicles affected
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Thomas Built Saf-T-Liner C2 school buses equipped with Detroit Diesel DD5 engines. The fan hub bolts may have been may have been insufficiently tightened.
Risk: The loose bolts can cause the fan to damage surrounding components and/or detach from the engine, disabling the bus and resulting in an evacuation in an uncontrolled traffic situation, thereby increasing the risk of an injury.
Complaints
No complaints found.