2025 TESLA MODEL X Complaints and Recall Information
The 2025 TESLA MODEL X has 11 complaints and 7 recalls filed with NHTSA. Owners most frequently report issues with the regenerative braking system affecting vehicle control in icy conditions, spontaneous windshield cracks, and malfunctioning safety restraint alerts. Several complaints focus on safety-critical component failures and software faults impacting driving assistance features.
- Regenerative braking safety. One-pedal-drive mode is permanently active, causing unsafe vehicle behavior in slippery or downhill conditions, particularly ice and snow, with no option to disable the feature on Model S/X 2020 and later.
- Windshield cracking. Large cracks appear spontaneously without any impact or road debris and worsen during driving; Tesla classifies this as an accident and refuses to acknowledge a possible manufacturing defect.
- Indicator malfunction. Left turn signal button becomes unresponsive, sometimes lasting up to a minute, despite multiple repairs including steering yoke replacements; Tesla has not provided a definitive fix.
- Full self-drive errors. The system attempts illegal left turns at intersections, causing multiple near-collisions, with no software corrections issued after months of user reports.
- Safety restraint alert. Repeated error messages indicate front left safety restraint issues, possibly affecting airbags or seat belts; Tesla delays repairs for at least ten days despite safety warnings.
- Hazard flasher failure. The hazard light button integrated into the touch-sensitive center console does not function, preventing activation of hazard lights during emergencies; no physical button backup exists and service appointments are delayed.
- Rear-end collision. While using Self-driving Assist at highway speed, the vehicle unexpectedly decelerated, requiring aggressive braking; the car was struck from behind and incurred damages leading to a total loss and injuries to the driver.
- Vehicle delivery dispute. Despite full payment by promissory note, Tesla refused to deliver the ordered Model X and rejected legal documents enforcing delivery, causing transportation loss and reputational harm.
The 2025 TESLA MODEL X has 7 recalls affecting various components including electrical systems, airbags, and safety devices. These recalls largely address software faults, defective horn pads in airbags, and airbag deployment issues that could compromise occupant protection.
- Rearview camera failure. Recall 25V002000 affects 239,382 vehicles due to potential computer circuit board shorts causing loss of rearview camera image, compromising rear visibility and increasing crash risk. Tesla issued a free over-the-air software update and will replace affected circuit boards at no charge. Owner notification began March 7, 2025.
- Airbag horn pad defect. Recall 25V172000 involves 91 vehicles where airbags with incorrect horn pads prevent the horn from sounding, which can reduce driver ability to alert others and increase crash risk. Tesla will inspect and install correct horn pads free of charge. Notifications were mailed May 20, 2025.
- Driver airbag cushion rupture risk. Recall 24V967000 covers 487 vehicles with potential driver airbag tears during deployment, reducing occupant protection. Tesla will replace the airbag assembly free of charge. Owners were notified by February 21, 2025.
Owners dealing with repeated repairs, unresolved safety defects, or outstanding recall repairs on the 2025 TESLA MODEL X may have rights under their state’s lemon law. Consulting a qualified attorney can help clarify options and protections available for persistent vehicle issues.
2025 TESLA MODEL X Summary
2025
Model Year
11
Total Complaints
3
Total Recalls
239960
Vehicles Affected
Recalls
2025 TESLA MODEL X
239382 vehicles affected
BACK OVER PREVENTION:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
2025 TESLA MODEL X
91 vehicles affected
ELECTRICAL SYSTEM:HORN
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
2025 TESLA MODEL X
487 vehicles affected
AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Complaints
2025 TESLA MODEL X
ID: 2123326ELECTRICAL SYSTEM
The contact owned a 2025 Tesla Model X. The contact stated that while driving at approximately 65 MPH with Self-driving Assist activated, while the vehicle in front deaccelerated, the vehicle had aggressively deaccelerated. The contact stated that the self-driving assist had deactivated, causing him to aggressively depress the brake pedal, stopping before it struck the vehicle in front. Several unknown warning lights illuminated. In addition, the contact stated that the vehicle was struck in the rear by another vehicle, causing the vehicle to rear-end another vehicle. The contact sought medical attention for head and back injuries. A police report was filed. The vehicle was towed to a local dealer, where it was deemed a loss. The manufacturer was made aware of the failure. The failure mileage was approximately 6,150.
2025 TESLA MODEL X
ID: 2123083EXTERIOR LIGHTING
Hazard flasher button in my 2-weeks old new Tesla Model X is not working. On August 23, 2025, I was in a parking lot and needed to turn on the hazard flashers to signal to the car behind me that I was waiting for another vehicle to leave a parking space. I discovered that the hazard flasher button on my 2025 Tesla Model X did not work at all. Since I could not activate the hazard lights, I had to continue driving to find another parking spot. This was the first time I tried to use the hazard flashers since purchasing the vehicle two weeks earlier, and they have never worked. I attempted both a power cycle and vehicle reset, but the hazard button remains completely unresponsive. On this model, the hazard flasher is integrated into a touch-sensitive bar in the center console, and there is no alternative physical or touchscreen backup control. The absence of functioning hazard lights poses a significant safety risk. If I only discovered this defect during a true emergency situation (e.g., breakdown or accident), I would not have been able to warn surrounding traffic. In my opinion, relying on a touch bar for such a critical safety function is unreliable; a physical pressable button should be required. Tesla has scheduled a service appointment, but it is two weeks away, and in the meantime, I am driving a vehicle without working hazard lights. This is a safety-critical defect that should be investigated.
2025 TESLA MODEL X
ID: 2120872UNKNOWN OR OTHER
There is an error alert on my car that says front left safety restraint issue service is required. So seems to me the airbags or seat belt may not be working properly and its clearly labeled as a safety issue. We have to drive this vehicle nearly daily and tesla is refusing to fix for a minimum of 10 days even though this fault could threaten our lives. Make them fix ASAP
2025 TESLA MODEL X
ID: 2120871SEAT BELTS
There is an error alert on my car that says front left safety restraint issue service is required. So seems to me the airbags or seat belt may not be working properly and its clearly labeled as a safety issue. We have to drive this vehicle nearly daily and tesla is refusing to fix for a minimum of 10 days even though this fault could threaten our lives. Make them fix ASAP
2025 TESLA MODEL X
ID: 2120870AIR BAGS
There is an error alert on my car that says front left safety restraint issue service is required. So seems to me the airbags or seat belt may not be working properly and its clearly labeled as a safety issue. We have to drive this vehicle nearly daily and tesla is refusing to fix for a minimum of 10 days even though this fault could threaten our lives. Make them fix ASAP
2025 TESLA MODEL X
ID: 2116045UNKNOWN OR OTHER
serious error made during full self drive, it wants to make an illegal left turn at the intersection of cascade road and beltine that has caused multiple near collisions (see google maps location [XXX] ). I notified tesla of this via feedback option with no change for the last 4 months. I am concerned about full self drive ignoring traffic laws. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2025 TESLA MODEL X
ID: 2110376STEERING
Left indicator button is randomly unresponsive, sometime it doesn’t work for up to a minute. This happened to me with my previous model x (bought back by tesla in a lemon case for the same issue), happened to me also in a loaner car they gave me while trying to fix this issue and now again in a recently purchased model x. In both cases Tesla replaced the steering yoke and that didn’t solved the issue This is a serious safety issue that left me frustrated and with no solution from Tesla. Every time i got a different response from tesla like: - its a software issue - its a design flaw - I’m not pressing the button correctly - I’m resting my finger on the button and that makes the button unresponsive - we couldn’t replicate the issue I have a video of the left indicator not working for a whole minute while the right one is working
2025 TESLA MODEL X
ID: 2096967VISIBILITY/WIPER
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.
2025 TESLA MODEL X
ID: 2096966UNKNOWN OR OTHER
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.
2025 TESLA MODEL X
ID: 2090569UNKNOWN OR OTHER
On [XXX], I visited the Tesla Brooklyn Showroom to purchase a new Tesla Model X. I tendered a valid, notarized promissory note for $128,487.79 as full payment for the vehicle. Under UCC § 3-310, a promissory note is a negotiable instrument payable on demand, legally considered a cash equivalent. Despite fulfilling my payment obligation, the vehicle was not delivered. On May 10, 2025, I returned to the showroom to deliver an enforcement packet, which included the promissory note, an Affidavit of Lien, and a UCC-1 Financial Statement. When I arrived, I attempted to hand these documents to the General Manager, Dylan Karlok, but he instructed a staff member named Marcel to throw away the legal documents and refused to accept them. This act was captured on video. Due to Tesla’s refusal to deliver the vehicle despite valid payment, I have been left without reliable transportation. The manager also falsely claimed that I did not have the funds to purchase the vehicle, which has damaged my credibility and caused significant emotional distress. I am requesting the immediate delivery of the originally ordered Tesla Model X, compensation for damages, and a formal acknowledgment from Tesla regarding the mishandling of the payment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2025 TESLA MODEL X
ID: 2060008SERVICE BRAKES
My 2025 Model X has a feature commonly called "one pedal drive", where lifting pressure off the gas pedal causes regenerative braking force. This feature is *forced on* at all times, and is unsafe in slippery icy conditions, especially turns, especially downhill. I don't know if this is because of a malfunction of their regen-braking anti-lock (the ABS equvialent), or because it's simply not possible to drive safely in slippery conditions with one-pedal-drive regen braking... but either way, this situation is unsafe. I urge you to investigate this situation, and consider issuing a recall requiring Tesla to perform a software update to give drivers the ability to turn off one-pedal-drive, for safety in snowy and icy conditions. NOTE: Tesla's owners manual for the Model Y recommends drivers disable one-pedal-drive by turning regenerative braking to LOW, but they have disabled the ability to do this on all Model S/X cars 2020+. From their Model Y owners manual: "Warning: In snowy or icy conditions, Model Y may experience loss of traction during regenerative braking, particularly when in the Standard setting and/or not using winter tires. Tesla recommends using the Low setting in snowy or icy conditions to help maintain vehicle stability." Here is a video example of this happening to a driver (not me) for reference. This is snow not ice, and not even in a turn or downhill. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)